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Remove MyTransitGuide Toolbar (Removal Instructions) - updated Sep 2017

removal by Ugnius Kiguolis - - | Type: System tools

MyTransitGuide Toolbar is criticised for its shady distribution method

The installation of MyTransitGuide Toolbar

MyTransitGuide by Mindspark Interactive is a toolbar that allows accessing train, bus and subway schedules. Despite the fact that this tool seems useful for those who use public transportation, security experts warn that it’s a potentially unwanted program (PUP).[1]

The main reason why MyTransitGuide is not considered as absolutely safe is that it might get installed without asking direct user’s permission. It might happen when a user downloads freeware[2] or shareware[3] incorrectly.

Therefore, if you have noticed that your homepage and search provider has been modified by MyTransitGuide Toolbar. In this case, you have to uninstall it manually or use anti-spyware software, such as Reimage.

Users are advised to remove My Transit Guide toolbar because it may implement doubtful activities with an intention to promote third-party websites, increase their page rank or gain financial profit via advertising. The first sign indicating that this toolbar is hiding in your PC is the modification of your default homepage and search provider. To be more precise, instead of Google, Bing or Yahoo, you may find Ask Search or

Besides, along with these modifications, you will notice MyTransitGuide Toolbar at the top of the page. If you are in this situation right now, be prepared for constant redirects to third-party websites. We say so because this search provider is set to deliver altered search results with sponsored links in priority, so every time you enter any search query, you may receive changed search results that may contain links to unfamiliar shopping websites.

Therefore, it goes without saying that these MyTransitGuide redirect issues may become a very irritating issue. In addition, users report that they were redirected to tech support scam[4] websites or another shady site that did not seem legit.

What is more, once this toolbar gets inside your computer, it may start tracking your online activities, collect your browsing history, take some pieces of non-personal information and try to make you visit websites of the affiliates. Thus, if you are concerned about your privacy, you should check how to get rid of my transit guide at the end of this article.

MyTransitGuide Toolbar download website
Users can download MyTransitGuide Toolbar manually. However, it might also sneak with the help of software bundles.

EULA reveals other worrying issues with MyTransitGuide Toolbar

Questions about MyTransitGuide Toolbar

We have no doubts that all these previously mentioned problems should be enough to remove MyTransitGuide Toolbar from the computer. However, security experts from Finland[5] point out to other disturbing features of the program. Developers in the EULA warns that:

MS Products may provide access to search results or other links to Third Party Partner websites or resources. Mindspark has no control over such sites and resources, in which you acknowledge and agree that Mindspark is not responsible for the availability of such external sites or resources, and does not endorse nor is responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.
You further acknowledge and agree that Mindspark shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content (as defined below), goods or services available on or through any such site or resource.

In a nutshell, it means that the developer rejects the responsibility for the irrelevant content that you may be exposed to once any of the sponsored links are clicked on. Thus, having this in mind, decide whether you need this toolbar or not. If you decide to get rid of it, you can find MyTransitGuide Toolbar removal instructions below.

Distribution methods of the toolbar

The toolbar is available on Chrome Store and has an official website that has an active download link. Therefore, users can download it directly. Undoubtedly, there’s nothing wrong with this distribution method. But developers also rely on bundling technique which allows infiltrating computers without users’ knowledge.

In order to detect MyTransitGuide on time , you have to be very careful with free software. Since users very often download and install it recklessly, for example, click the “next” button without reading notifications, it's not surprising that they end up with this potentially unwanted program.

Therefore, when installing free programs, instead of Quick or Basic installation option, opt for Advanced or Custom installation and check everything carefully. If you notice a check box saying that “I accept to set as a default search engine” or “I accept to install MyTransitGuide Toolbar,” deselect it to prevent all aforementioned issues.

Recently, the developer of this program contacted us asking us to remove this post from website. We believe that we shouldn't do that as long as programs that we offer for the removal of MyTransitGuide Toolbar can detect it and help users to remove it from the system. As it is mentioned under each of download buttons, we ARE affiliated with these anti-malware programs, and while some of them are free, others can remove a virus only after purchasing them. These mentions fully fulfill each of the requirements of FTC.

Nevertheless, we have recently decided to make a revision of this and other posts that are related to this developer. We claim that all of them are described properly.

How to remove My Transit Guide Toolbar on Mac and Windows computers

If you have installed this program from a reliable source (official website, Chrome web store) and is satisfied by it, you may certainly keep it. However, if it did not meet the expectations and you want to remove MyTransitGuide now, follow these instructions:

Uninstall programs that are related to MyTransitGuide Toolbar from your Windows computer:

  1. Click Start → Control Panel → Uninstall a Program.
  2. When in the Add/Remove Programs/Uninstall a Program, look for MyTransitGuide Toolbar and other programs that are unknown to you.
  3. Click “Uninstall” and then OK to save the changes.

MyTransitGuide removal instructions from Mac OS X are given down below. However, you have to do the same and delete suspicious apps from the device. Once it’s done, you have to reset the browser.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove MyTransitGuide Toolbar, follow these steps:

Remove MyTransitGuide Toolbar from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall MyTransitGuide Toolbar and related programs
    Here, look for MyTransitGuide Toolbar or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove MyTransitGuide Toolbar from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Get rid of MyTransitGuide Toolbar from Mac OS X system

These steps will help you to get rid of all suspicious extension installed ton Mac OS X:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for MyTransitGuide Toolbar or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Uninstall MyTransitGuide Toolbar from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for MyTransitGuide Toolbar and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete MyTransitGuide Toolbar removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete MyTransitGuide Toolbar from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, MyTransitGuide Toolbar should be removed from your Microsoft Edge browser.

Eliminate MyTransitGuide Toolbar from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select MyTransitGuide Toolbar and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete MyTransitGuide Toolbar removal. Click on 'Reset Firefox' button for a couple of times

Erase MyTransitGuide Toolbar from Google Chrome

These steps will help you to remove MyTransitGuide as well as other suspicious extensions from Google Chrome:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select MyTransitGuide Toolbar and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete MyTransitGuide Toolbar removal. Click on 'Reset' button to complete your removal

Remove MyTransitGuide Toolbar from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for MyTransitGuide Toolbar or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by MyTransitGuide Toolbar, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete MyTransitGuide Toolbar removal process. Select all options and click on 'Reset' button

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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  1. Pat says:
    August 29th, 2016 at 7:15 pm

    It is an add on–at least in firefox. Thats where people need to go to remove it.

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