MyTransitGuide Toolbar (Removal Instructions) - updated Sep 2017

MyTransitGuide Toolbar Removal Guide

What is MyTransitGuide Toolbar?

MyTransitGuide Toolbar is criticised for its shady distribution method

The installation of MyTransitGuide Toolbar

MyTransitGuide by Mindspark Interactive is a toolbar that allows accessing train, bus and subway schedules. Despite the fact that this tool seems useful for those who use public transportation, security experts warn that it’s a potentially unwanted program (PUP).[1]

The main reason why MyTransitGuide is not considered as absolutely safe is that it might get installed without asking direct user’s permission. It might happen when a user downloads freeware[2] or shareware[3] incorrectly.

Therefore, if you have noticed that your homepage and search provider has been modified by MyTransitGuide Toolbar. In this case, you have to uninstall it manually or use anti-spyware software, such as ReimageIntego.

Users are advised to remove My Transit Guide toolbar because it may implement doubtful activities with an intention to promote third-party websites, increase their page rank or gain financial profit via advertising. The first sign indicating that this toolbar is hiding in your PC is the modification of your default homepage and search provider. To be more precise, instead of Google, Bing or Yahoo, you may find Ask Search or hp.myway.com.

Besides, along with these modifications, you will notice MyTransitGuide Toolbar at the top of the page. If you are in this situation right now, be prepared for constant redirects to third-party websites. We say so because this search provider is set to deliver altered search results with sponsored links in priority, so every time you enter any search query, you may receive changed search results that may contain links to unfamiliar shopping websites.

Therefore, it goes without saying that these MyTransitGuide redirect issues may become a very irritating issue. In addition, users report that they were redirected to tech support scam[4] websites or another shady site that did not seem legit.

What is more, once this toolbar gets inside your computer, it may start tracking your online activities, collect your browsing history, take some pieces of non-personal information and try to make you visit websites of the affiliates. Thus, if you are concerned about your privacy, you should check how to get rid of my transit guide at the end of this article.

MyTransitGuide Toolbar download websiteUsers can download MyTransitGuide Toolbar manually. However, it might also sneak with the help of software bundles.

EULA reveals other worrying issues with MyTransitGuide Toolbar

We have no doubts that all these previously mentioned problems should be enough to remove MyTransitGuide Toolbar from the computer. However, security experts from Finland[5] point out to other disturbing features of the program. Developers in the EULA warns that:

MS Products may provide access to search results or other links to Third Party Partner websites or resources. Mindspark has no control over such sites and resources, in which you acknowledge and agree that Mindspark is not responsible for the availability of such external sites or resources, and does not endorse nor is responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.
You further acknowledge and agree that Mindspark shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content (as defined below), goods or services available on or through any such site or resource.

In a nutshell, it means that the developer rejects the responsibility for the irrelevant content that you may be exposed to once any of the sponsored links are clicked on. Thus, having this in mind, decide whether you need this toolbar or not. If you decide to get rid of it, you can find MyTransitGuide Toolbar removal instructions below.

Distribution methods of the toolbar

The toolbar is available on Chrome Store and has an official website that has an active download link. Therefore, users can download it directly. Undoubtedly, there’s nothing wrong with this distribution method. But developers also rely on bundling technique which allows infiltrating computers without users’ knowledge.

In order to detect MyTransitGuide on time , you have to be very careful with free software. Since users very often download and install it recklessly, for example, click the “next” button without reading notifications, it's not surprising that they end up with this potentially unwanted program.

Therefore, when installing free programs, instead of Quick or Basic installation option, opt for Advanced or Custom installation and check everything carefully. If you notice a check box saying that “I accept to set ask.com as a default search engine” or “I accept to install MyTransitGuide Toolbar,” deselect it to prevent all aforementioned issues.

Recently, the developer of this program contacted us asking us to remove this post from 2-spyware.com website. We believe that we shouldn't do that as long as programs that we offer for the removal of MyTransitGuide Toolbar can detect it and help users to remove it from the system. As it is mentioned under each of download buttons, we ARE affiliated with these anti-malware programs, and while some of them are free, others can remove a virus only after purchasing them. These mentions fully fulfill each of the requirements of FTC.

Nevertheless, we have recently decided to make a revision of this and other posts that are related to this developer. We claim that all of them are described properly.

How to remove My Transit Guide Toolbar on Mac and Windows computers

If you have installed this program from a reliable source (official website, Chrome web store) and is satisfied by it, you may certainly keep it. However, if it did not meet the expectations and you want to remove MyTransitGuide now, follow these instructions:

Uninstall programs that are related to MyTransitGuide Toolbar from your Windows computer:

  1. Click Start → Control Panel → Uninstall a Program.
  2. When in the Add/Remove Programs/Uninstall a Program, look for MyTransitGuide Toolbar and other programs that are unknown to you.
  3. Click “Uninstall” and then OK to save the changes.

MyTransitGuide removal instructions from Mac OS X are given down below. However, you have to do the same and delete suspicious apps from the device. Once it’s done, you have to reset the browser.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of MyTransitGuide Toolbar. Follow these steps

Uninstall from Windows

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

These steps will help you to get rid of all suspicious extension installed ton Mac OS X:

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

These steps will help you to remove MyTransitGuide as well as other suspicious extensions from Google Chrome:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of MyTransitGuide Toolbar registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting system tools

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

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Ugnius Kiguolis
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References
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