Severity scale:  
  (68/100)

PCGuardian Registry Cleaner. How to remove? (Uninstall guide)

removal by Lucia Danes - - | Type: Malware
12

PCGuardian Registry Cleaner drops a “gift” – tech support scam – in users PCs

The image displaying PCGuardian Registry Cleaner

PCGuardian Registry Cleaner virus is not even considered to be a PC optimizer but rather a rogue and malicious tool. While there are ample of fake anti-virus[1] and highly questionable PC optimizers, only some of them indeed cause severe outcomes.

Unfortunately, this software is one of them. If unsuspecting users install the application, it will, later on, launch its main executable WMPNetworksSvcx.exe. As a result, after restarting the system, affected user will see a counterfeited Microsoft log-in screen indicating that the company has detected “some suspicious” unwanted activity:

Microsoft has detected some suspicious activity on this computer. All access to this device has been revoked due to network security breach. Attackers might attempt to steal personal information, banking details, emails, passwords and other files on the system.

Please contact a Microsoft certified technician on
1-888-348-1767 /

This is the typical example of tech support scam[2]. Note that none of official Microsoft notifications include any phone number. What is more such message does not suggest installing any remote control apps as Team Viewer, Supremo, etc. Thus, make sure to remove PCGuardian Registry Cleaner right away. Reimage or Malwarebytes Anti Malware will help you do that faster.

Tech support scammers join forces with rogue software developers

While there is indeed a number of questionable PC optimizers and registry repair tools available on the Web, the fact that now such developers cooperate with felons of tech support scams is quite alarming.

Unfortunately, PCGuardian Registry Cleaner virus is not the one case. Windows Antivirus Helper has been also labeled as the malicious tool which does not even bother users with fake warnings about malicious activity detected but also interferes with legitimate Windows and PC processes.

Furthermore, though it is not difficult to recognize a tech support scam, their elimination may not be always easy. There have been cases when some fraudsters even planted ransomware[3] along with a tech support scam. Thus, you should not delay PC Guardian Registry Cleaner removal as well.

Distribution peculiarities

Some of les aggressive tools can be promoted in Chrome web Store or other legitimate sources. However, the majority of cases such questionable PC optimizers and anti-virus-apps cling onto free applications.

If users do not pay enough attention to the installation wizards, they may end up installing a highly unwanted software. Likewise, PCGuardian Registry Cleaner scam is distributed. In order to detect such PUPs on time, opt for “Custom” settings and then remove the checkmarks from unwanted applications.

Delete PC Guardian Registry Cleaner and its components

In case you have not reported the OS yet and no tech support scam screen popped up, look for the application in the list of system apps and uninstall it. Otherwise, if you cannot exit the counterfeited scam site, then you will need to apply several elimination techniques.

If manual PCGuardian Registry Cleaner removal guide is not helpful, let an anti-malware tool eliminate the malware. Reboot the system and tap on F2 or F8 to enter advanced boot settings. Select Safe Mood with Networking and install an anti-spyware tool.

It should remove PCGuardian Registry Cleaner virus within a couple of minutes.

  1. Once you are still in Safe Mode, click on Windows key+R and type regedit.
  2. Once Registry Editor launches, choose Edit and then Find Next.
  3. Type PCGuardian Registry Cleaner and delete any remaining folder or registry entries.

On the final note, note that PCGuardian Registry Cleaner malware does not target specific users. Even if you reside in Denmark[4], beware of this scam.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall PCGuardian Registry Cleaner. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual PCGuardian Registry Cleaner Removal Guide:

Remove PCGuardian Registry Cleaner using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Check whether PCGuardian Registry Cleaner malware has not left any registry keys.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove PCGuardian Registry Cleaner

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete PCGuardian Registry Cleaner removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove PCGuardian Registry Cleaner using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of PCGuardian Registry Cleaner. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that PCGuardian Registry Cleaner removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove PCGuardian Registry Cleaner from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by PCGuardian Registry Cleaner, you can use several methods to restore them:

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from PCGuardian Registry Cleaner and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Lucia Danes
Lucia Danes - Virus researcher

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References