Severity scale:  
  (99/100)

Windows AntiVirus Helper. How to remove? (Uninstall guide)

removal by Linas Kiguolis - -   Also known as WindowsAntiVirusHelper | Type: Rogue Antispyware
12

Windows Antivirus Helper wants to wheedle out money for eliminating “system threats”

The image displaying Windows Antivirus Helper official website

Windows AntiVirus Helper functions as a rogue cyber security tool[1] associated with Rogue.FakeVines family of malicious apps. It is presented as a utility which locates and eliminates all threats present on the system.

This specific program relies only on misleading techniques when seeking this aim. In order to trick people into opening their wallets, Windows AntiVirus Helper counterfeits notifications about a heavily infected operating system. Thus, alarmed by such fake messages, users may rush to purchase the full version of the software. 

However, there is a catch: before you do so, you are asked to sign up and enter your credit card details.[2] Eventually, the services of this rogue antivirus tool will cost you $100.

You will also see the transaction and Windows Antivirus Helper phone number. The latter might be promoted in the app, though it may display different numbers.

In contrast to other rogue security applications, this software will directly interfere with the legitimate Windows applications and processes. It may even prevent Google Chrome, Internet Explorer, Mozilla Firefox or another browser from running. Naturally, it may also meddle with the launch process of genuine anti-virus utility.[3] Due to such activity, we highly recommend performing Windows Antivirus Helper removal. Reimage or Malwarebytes Anti Malware will help you get rid of this application.

Cramming users with counterfeited alerts

One of the key most annoying features of this malware is that it starts right after you log in to Windows. The scan only takes a couple of minutes during which you may be bothered with such warnings:

Firewall has blocked a program from accessing the Internet

c:\windows\system32\taskmanger.exe
is suspected to have infected your PC.
This type of virus intercepts entered data and transmits them
to a remote server.

Additionally, other fake notifications will bother you. Some of them try to frighten users that their operating system has been infected with trojans and other more elaborate malware threats:

Error
System data security is at risk!
To prevent potential PC errors, run a full system scan.

Warning! Identity theft attempt detected
Hidden connection IP: xx.xxx.xxx.xxx
Target: Microsoft Corporation keys
Your IP: XXXXXXXXXXX

Promoting rogue applications

Promoting rogue software

You may have encountered it by clicking on the promotional ad in a sponsored website. Such applications especially tend to get attached to free file converters or similar “cyber security” tools. In order to prevent the installation of such applications, pay attention to the installation wizards. 

Besides, antivirushelper.com has also been used to spread this PUP. As it can be expected it is filled with misleading phrases and logos that you should never take seriously.

In order to evade Windows Antivirus Helper hijack, bear in mind these tips: always check programs before downloading. Make sure you read users' reviews to know more about them. Also, despite how useful the app or the source looks, make sure you download it only after you select “Custom” or “Advanced” installation settings. Then, you need to remove all unnecessary add-ons.

Eliminate Windows AntiVirus Helper permanently

If order to bypass the processes and annoying behavior of the malware, you may restart the system in Safe Mode. You may also remove Windows AntiVirus Helper virus manually via the Control Panel. It is very likely that the tool may prevent you from doing it. The same applies if you decide to perform automatic Windows AntiVirus Helper removal. Below instructions will explain how to delete the tool in Safe Mode.

It is very likely that the tool may prevent you from doing it. The same applies if you decide to perform automatic Windows AntiVirus Helper removal. Below instructions will explain how to delete the tool in Safe Mode. UK users[4] should be especially vigilant.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Windows AntiVirus Helper you agree to our privacy policy and agreement of use.
do it now!
Download
Reimage (remover) Happiness
Guarantee
Download
Reimage (remover) Happiness
Guarantee
Compatible with Microsoft Windows Compatible with OS X
What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Windows AntiVirus Helper. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

Note: Manual assistance required means that one or all of removers were unable to remove parasite without some manual intervention, please read manual removal instructions below.

More information about this program can be found in Reimage review.
Press mentions on Reimage

Windows AntiVirus Helper manual removal:

Kill processes:
[random].exe

Delete files:
[random].exe

Manual Windows AntiVirus Helper Removal Guide:

Remove Windows AntiVirus Helper using Safe Mode with Networking

Choose Safe Mode with Networking to access the system with the Internet connection. Then, you will be able to download real cybersecurity tool and delete Windows Antivirus Helper.

  1. In addition, once you are in Safe Mode, click Windows+R button, type regedit.
  2. Once Registry Editor launches, enter My Computer/HKEY_CURRENTY_USER/Software/Microsoft/Windows/CurrentVersion/Run/.
  3. Right-click on the ZSFT file and choose Delete. Click Yes.
    Exit Reistry Editor. Now enter Local Disk/User/admin/AppData/Roaming.
    Once you are there, delete data.sec and svc-wmfw files. Reboot the system into Normal mode.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Windows AntiVirus Helper

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Windows AntiVirus Helper removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Windows AntiVirus Helper using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Windows AntiVirus Helper. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Windows AntiVirus Helper removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Windows AntiVirus Helper from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Windows AntiVirus Helper, you can use several methods to restore them:

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Windows AntiVirus Helper and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Linas Kiguolis
About the company Esolutions

References

Removal guides in other languages