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Remove Phoenix Browser Updater (Virus Removal Instructions) - Simple Removal Guide

removal by Jake Doevan - - | Type: Adware

Phoenix Browser Updater – a misleading utility which is used to promote fake software updates

Phoenix Browser Updater virus illustration

Phoenix Browser Updater is a misleading web browser's extension, which claims to be able to inform its users about pending web browser's updates and provide their downloads. Sometimes, its developer (not specified) can represent it as a “shopping assistant” or “useful tool for improving web browser's performance.”

In fact, Phoenix Browser Updater virus is not useful in any way. It's a potentially unwanted program (PUP)[1] and adware, which injects potentially dangerous components into a web browser and PhoenixBrowserUpdater.exe file into Windows Startup. The successful infiltration is followed by web browser's (Chrome, Firefox, IE, Edge) malfunctioning. By saying “malfunctioning,” we mean that:

  • Phoenix Browser Updater PUP cam start generating intrusive ads (pop-ups, banners, hyperlinks, interstitials, etc.);
    The browser can regularly be redirected to suspicious domains. According to experts, this misleading updater is related to Webalta.ru.
  • It may reduce PC's resistance to malware and install other suspicious programs (TheWorld Browser, Chromium Updater, PMB Updater, Stellar Phoenix, are just a few examples);
  • Experts from BedyNet.ru[2] warn that this software utility might contain cookies, which once enabled leak Search Data and other personally non-identifiable information[3] to unaffiliated third-parties.

Despite the resemblance of the names, this virus has nothing in common with Phoenix ransomware. Phoenix Browser Updater malware is not capable of encrypting personal files or initiate other system's changes directly. However, it can expose people to dangerous web domains filled with malware, rogue software or services. Thus, you should remove Phoenix Browser Updater from the system as soon as you notice its symptoms within the web browser.

Judging from the content of the affiliated websites, the virus seems to be oriented to Russian-speaking users. However, since it spreads by “bundling,” it can be installed in any country. It may spread as the optional component of freeware.
If the user agrees to install it, it injects the PhoenixBrowserUpdater.exe file Windows startup and keeps running multiple processes within Task Manager. The original location of the Phoenix Browser Updater virus is %LOCALAPPDATA%\Phoenix Browser Updater, so if you opt for its removal, you should check this patch and delete the main executable of this PUP.

Manual Phoenix Browser Updater removal is possible, so if you opt for trying it, the removal tutorial given at the end of this post can help you. Nonetheless, we would recommend using Reimage Reimage Cleaner Intego or another professional security tool to eliminate all related components.

Showing Phoenix Browser Updater malwarePhoenix Browser Updater is a potentially dangerous web browser extension that can display misleading ads and redirect web browser to unsafe content

PUPs are installed along with free software

PUPs like adware and browser hijacker solely rely on freeware and shareware a distribution medium. For the sake of monetization, developers of free apps agree to attack web browser's extensions and plug-ins as optional downloads.
However, there's a catch. PUPs are hidden under Quick/Recommended installation methods, so when people opt for these methods and hasten the installation by hitting the Next button, the inadvertently permit to install the whole software package.

To prevent this from happening, people should always opt for Advanced or Custom installation each time you install new software. These options will unpack the software bundle and allow deselecting unwanted apps. Just in case, after installing the application that you opted for, scan the system with a professional anti-malware to check if PUPs did not manage to sneak inside somehow.

Delete Phoenix Browser Updater to stop suspicious activities

Phoenix Browser Updater removal is the only option that you have if you want to prevent browser's redirects, ads, data leakage, and similar unwanted activity. You can do that manually. Make sure to disable Phoenix Browser Updater.exe process, eliminate malware from AppData folder and then reset your web browser's settings.

If you want to remove Phoenix Browser Updater quickly and ensure successful elimination of each file, we would recommend using a reputable anti-malware. It will not only speed up the procedure but will also ensure the removal of corrupted registry entries and other related components.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Phoenix Browser Updater, follow these steps:

Remove Phoenix Browser Updater from Windows systems

To eliminate Phoenix Browser Updater from Windows computer, you have to uninstall all programs and browser extensions that might be related to it:

To remove Phoenix Browser Updater from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Phoenix Browser Updater (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall Phoenix Browser Updater from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Phoenix Browser Updater from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Phoenix Browser Updater-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Phoenix Browser Updater, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Phoenix Browser Updater and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Phoenix Browser Updater-related entries.Uninstall from Mac 2

Eliminate Phoenix Browser Updater from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Phoenix Browser Updater and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Phoenix Browser Updater removal.Reset Internet Explorer

Delete Phoenix Browser Updater from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Phoenix Browser Updater-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of Phoenix Browser Updater from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Phoenix Browser Updater and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Phoenix Browser Updater did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Phoenix Browser Updater removal.Reset Firefox 2

Erase Phoenix Browser Updater from Google Chrome

To terminate Phoenix Browser Updater activities completely, don't forget to disable potentially dangerous web browser's extensions:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Phoenix Browser Updater by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Phoenix Browser Updater-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Phoenix Browser Updater removal.Reset Chrome 2

Remove Phoenix Browser Updater from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Phoenix Browser Updater and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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