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Remove Phoenix Browser Updater (Virus Removal Instructions) - Simple Removal Guide

removal by Jake Doevan - - | Type: Adware

Phoenix Browser Updater – a misleading utility which is used to promote fake software updates

Phoenix Browser Updater virus illustration

Phoenix Browser Updater is a misleading web browser's extension, which claims to be able to inform its users about pending web browser's updates and provide their downloads. Sometimes, its developer (not specified) can represent it as a “shopping assistant” or “useful tool for improving web browser's performance.”

In fact, Phoenix Browser Updater virus is not useful in any way. It's a potentially unwanted program (PUP)[1] and adware, which injects potentially dangerous components into a web browser and PhoenixBrowserUpdater.exe file into Windows Startup. The successful infiltration is followed by web browser's (Chrome, Firefox, IE, Edge) malfunctioning. By saying “malfunctioning,” we mean that:

  • Phoenix Browser Updater PUP cam start generating intrusive ads (pop-ups, banners, hyperlinks, interstitials, etc.);
    The browser can regularly be redirected to suspicious domains. According to experts, this misleading updater is related to
  • It may reduce PC's resistance to malware and install other suspicious programs (TheWorld Browser, Chromium Updater, PMB Updater, Stellar Phoenix, are just a few examples);
  • Experts from[2] warn that this software utility might contain cookies, which once enabled leak Search Data and other personally non-identifiable information[3] to unaffiliated third-parties.

Despite the resemblance of the names, this virus has nothing in common with Phoenix ransomware. Phoenix Browser Updater malware is not capable of encrypting personal files or initiate other system's changes directly. However, it can expose people to dangerous web domains filled with malware, rogue software or services. Thus, you should remove Phoenix Browser Updater from the system as soon as you notice its symptoms within the web browser.

Judging from the content of the affiliated websites, the virus seems to be oriented to Russian-speaking users. However, since it spreads by “bundling,” it can be installed in any country. It may spread as the optional component of freeware.
If the user agrees to install it, it injects the PhoenixBrowserUpdater.exe file Windows startup and keeps running multiple processes within Task Manager. The original location of the Phoenix Browser Updater virus is %LOCALAPPDATA%\Phoenix Browser Updater, so if you opt for its removal, you should check this patch and delete the main executable of this PUP.

Manual Phoenix Browser Updater removal is possible, so if you opt for trying it, the removal tutorial given at the end of this post can help you. Nonetheless, we would recommend using Reimage Reimage Cleaner Intego or another professional security tool to eliminate all related components.

Showing Phoenix Browser Updater malware
Phoenix Browser Updater is a potentially dangerous web browser extension that can display misleading ads and redirect web browser to unsafe content

PUPs are installed along with free software

PUPs like adware and browser hijacker solely rely on freeware and shareware a distribution medium. For the sake of monetization, developers of free apps agree to attack web browser's extensions and plug-ins as optional downloads.
However, there's a catch. PUPs are hidden under Quick/Recommended installation methods, so when people opt for these methods and hasten the installation by hitting the Next button, the inadvertently permit to install the whole software package.

To prevent this from happening, people should always opt for Advanced or Custom installation each time you install new software. These options will unpack the software bundle and allow deselecting unwanted apps. Just in case, after installing the application that you opted for, scan the system with a professional anti-malware to check if PUPs did not manage to sneak inside somehow.

Delete Phoenix Browser Updater to stop suspicious activities

Phoenix Browser Updater removal is the only option that you have if you want to prevent browser's redirects, ads, data leakage, and similar unwanted activity. You can do that manually. Make sure to disable Phoenix Browser Updater.exe process, eliminate malware from AppData folder and then reset your web browser's settings.

If you want to remove Phoenix Browser Updater quickly and ensure successful elimination of each file, we would recommend using a reputable anti-malware. It will not only speed up the procedure but will also ensure the removal of corrupted registry entries and other related components.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Phoenix Browser Updater, follow these steps:

Remove Phoenix Browser Updater from Windows systems

To eliminate Phoenix Browser Updater from Windows computer, you have to uninstall all programs and browser extensions that might be related to it:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Phoenix Browser Updater and related programs
    Here, look for Phoenix Browser Updater or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Uninstall Phoenix Browser Updater from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Phoenix Browser Updater or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate Phoenix Browser Updater from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Phoenix Browser Updater and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Phoenix Browser Updater removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete Phoenix Browser Updater from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Phoenix Browser Updater should be removed from your Microsoft Edge browser.

Get rid of Phoenix Browser Updater from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Phoenix Browser Updater and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Phoenix Browser Updater removal. Click on 'Reset Firefox' button for a couple of times

Erase Phoenix Browser Updater from Google Chrome

To terminate Phoenix Browser Updater activities completely, don't forget to disable potentially dangerous web browser's extensions:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Phoenix Browser Updater and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Phoenix Browser Updater removal. Click on 'Reset' button to complete your removal

Remove Phoenix Browser Updater from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Phoenix Browser Updater or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Phoenix Browser Updater removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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