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Princess ransomware. How to remove? (Uninstall guide)

removal by Linas Kiguolis - - | Type: Ransomware

Princess ransomware — a virus that is sold in the underground site

Princess ransomware
Princess ransomware - virus that is sold in deep web as a product

Princess ransomware is a virus that encrypts your data and demands ransom for the decryption. We already had some infections about princesses like Princess Locker ransomware. However, it is unknown about the relationship with this particular virus. Researchers have noticed that ransomware is sold on this site and described as a legitimate product. Description contains information about encryption process and requirements for the computer. It is stated that demanded ransom would double in 5-7 days. Also, virus developers wrote that all communication is happening with C&C server[1]. This means that identification is merely impossible.

Name Princess
Type Ransomware
Encryption  AES
Danger level High. Encrypts files, blocks users access. Can possibly lead to permanent data loss
Distribution Spam email attachments, intrusive ads
Symptoms Files becomes useless, Windows registry key changed
Removal Best tool for ransomware removal is Reimage

Princess virus virus uses AES algorithm for file encryption and encrypts every file on the PC itself and on plugged in drives. After the encoding, each file gets random 4-6 character value. Unique BTC[2] address for ransom payment is created individually for a specific infection. As it said in the ransomware description, ransom demand is defined by the partner – buyer.

Constantly improving and supported ransomware. Coded in C
Proper execution on Desktop/Server families on OS Windows x86/x64
Always FUD; absolute scan/time purity, bypassing most proactive protections. The build size is 300kB
Prioritizing file extensions that are suitable for encryption processing
Searching and rapidly encrypting files using AES algorithm on every connected disk media

Virusai.lt[3] researchers note that ransomware is one of the most dangerous viruses and you should not contact these cybercriminals in any way, especially do not pay the demanded ransom. These people are capable of many harmful things so better remove Princess ransomware from your computer entirely as soon as possible.

After the file encryption files become useless and user are blocked from accessing them. You can recover files, but the safest way is restoring them from an external backup. You should know that Princess ransomware removal needed to be done correctly before any file recovery. If your system is not clean your files on those backup drives can be encrypted also.

You should use anti-malware tools for virus elimination. We can recommend Reimage for this, but you can use the programs you want, as long as those tools are trustful. This is important because if you use non-trustful equipment, you can get more cyber infections and the can lead to permanent data loss and more significant damage to your computer.

Insecure emails may be virus-filled

Spam emails usually look legitimate and contain safe-looking attachments. You can notice: email addresses are suspicious and not correlating with information on the letter itself; attachment is a straight-up advertisement; legitimate company sending you email, but you are not connected with them in any way; attachments already have advertisement to other sites or information does not make sense. If these letters are already on your spam box, do not open them and delete the content immediately.

Also, virus developer can display malware attachments on ads in other high-risk websites, deliver fake security update alerts and trick you into purchasing software updates or other specific content. File sharing network files can also contain virus attachments. Be aware that browsing online is not that safe as you may think. Clean your system and spam box occasionally so you are avoiding the infections in the first place.

Princess virus elimination is crucial for the safe PC system

If you want to remove Princess ransomware completely you should use anti-malware tools that are legitimate and trustful. We can recommend Reimage, Malwarebytes Malwarebytes and Plumbytes Anti-MalwareNorton Internet Security for the job. This method is important because ransomware can contain other possible threats and programs you should get rid of. Those remains can do more damage to your system even when the ransomware is cleaned from your computer.

File encryption makes data useless so Princess ransomware removal should be already done before you try to recover these files from an external backup. Plugging any disc to your PC can damage those files also. You should focus on virus removal, not file decryption firstly. There is no official and safe decryption tool. We can highly recommend you to back your most important files so you can avoid any infection repetition.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Princess ransomware. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage
Alternate Software
Plumbytes Anti-Malware
We have tested Plumbytes Anti-Malware's efficiency in removing Princess ransomware (2018-06-12)
Malwarebytes
We have tested Malwarebytes's efficiency in removing Princess ransomware (2018-06-12)
Hitman Pro
We have tested Hitman Pro's efficiency in removing Princess ransomware (2018-06-12)
Malwarebytes
We have tested Malwarebytes's efficiency in removing Princess ransomware (2018-06-12)

To remove Princess virus, follow these steps:

Remove Princess using Safe Mode with Networking

First step in ransomware removal should be rebooting your computer to Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Princess

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Princess removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Princess using System Restore

Second method could be using System Restore feature

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Princess. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Princess removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Princess from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Princess, you can use several methods to restore them:

Data Recovery Pro is designed for file recovery

Some of the accidentally deleted or ransomware encrypted files can be restored using Data Recovery Pro:

If you want to recover individual files, you can use Windows Previous Versions feature

Windows Previous Versions feature can be used in file recovery if System Restore was enabled prior the attack:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Another tool for data recovery is ShadowExplorer

If Princess ransomware did not delete Shadow Volume Copies you can use ShadowExplorer for this file restoration

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Official decryption tool is not available

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Princess and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes Malwarebytes or Plumbytes Anti-MalwareNorton Internet Security

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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