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Princess Locker 2.0 ransomware. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Ransomware

Princess Locker 2.0 is a new version of a file-encrypting virus

Princess Locker 2.0 ransom note

Princess Locker 2.0 is a ransomware-type infection which is designed to employ AES[1] algorithm for data encryption. This file-encrypting virus is a new variant of infamous Princess Locker ransomware which is still active in 2018. The current version uses multiple extensions of random characters, including .cRtG, .fyust, .aknT0I. Victims receive a ransom note named as = _THIS_TO_FIX_[extension].txt which includes the specific extension the ransomware uses. 

Thus, after Princess Locker 2.0 has finished data encryption, victims might be provided with the following variants of ransom notes:

  • = _THIS_TO_FIX_cRtG.txt
  • = _THIS_TO_FIX_fyust.txt 
  • = _THIS_TO_FIX_aknT0I.txt

Below is the extract of Princess Locker 2.0 ransom note:

hpeECbqS CqXdyb qhBGhoryp  
Your ID: U2WbVAYRDcaMQamn 
Your extension: cRtG 
() Your files are encrypted! 
(kBFflrEv) Download and install Tor Browser: 
 xxxx: // 
() Follow this link via Tor Browser: 
 xxxx: //royal25fphqilqft.onion/

The ransom note of a file-encrypting virus consists of only the most important details about how to decrypt files encrypted by Princess Locker 2.0. Victims are provided with their unique ID number, and a link — hxxp: //royal25fphqilqft.onion/ —  for further instructions. However, the link is accessible only via Tor Browser which helps protect hackers' anonymity. 

Once Princess Locker 2.0 ransomware prevents you from accessing important data, it demands to pay 0.06 Bitcoin to receive a unique decryption key. Additionally, it sets a specific time period within the ransom must be paid. Otherwise, the amount of the payment will increase to 0.18 Bitcoin which is approximately $1650 at the current exchange rate. 

However, note that criminals are not reliable people — their only goal is to swindle money from intimidated and desperate people to fund their malicious activity. Therefore, do NOT pay for Princess Locker 2.0 decryptor to the hackers. There are ways and alternative methods how you can get back the access to the encrypted files.

You will be able to use the decryption tool developed by the professionals only after Princess Locker 2.0 removal. Since ransomware-type infections are the most dangerous ones, its elimination is a highly sophisticated and time-consuming process. Unfortunately, inexperienced computer users are not skilled enough to uninstall it on their own.

Therefore, we suggest you remove Princess Locker 2.0 with the help of a professional malware removal tool. Automatic elimination is a convenient and fast method to delete this cyber threat from your system. For that, we highly recommend using Reimage or another robust antivirus.

Victims receive malicious spam emails holding the payload of the ransomware

Malspam campaigns[2] remain the most common attack vector of ransomware-type infections. Computer users are not used to be careful when checking their email box, so criminals take advantage of such actions and successfully infiltrate file-encrypting viruses through malicious attachments. 

Usually, hackers impersonate well-known and legitimate companies or brands to trick users into believing that the email is trustworthy. People can be informed about significant changes in their online accounts and encouraged to open the attachment for further details. Unfortunately, this is the moment when the ransomware is installed on the computer.

Therefore, we suggest you be cautious not only when you are browsing the Internet but also when opening emails. Search for minor spelling or grammar mistakes in the email address or the letter itself. These are the indications that the message might be fraudulent and sent to infiltrate ransomware.

If you have any doubts about the legitimacy of the email, do NOT open the letter. Instead, contact the company which supposedly sent it to you and ask to confirm the email. Additionally, it is vital to use a professional security software with real-time protection to help you avoid ransomware attacks in the first place.

The guide to uninstall Princess Locker 2.0 virus

Before Princess Locker 2.0 removal, note that this is a highly dangerous cyber threat which might have numerous extra components hidden deep inside your system. Additionally, those elements can be designed to imitate legitimate computer processes to protect themselves from elimination.

Likewise, the only way to remove Princess Locker 2.0 is to get professional's help. For that, you can either visit an IT technician or download a robust antivirus software. Our top recommendations would be Reimage, Malwarebytes and Plumbytes Anti-MalwareNorton Internet Security. They have an easy-to-use design which will suit every computer user.

However, experts from[3] warn that you might be unable to get rid of Princess Locker 2.0 virus since this sophisticated cyber threat might prevent you from installing a security software. Below, you will find instructions showing how to disable the virus before the elimination and how to recover files afterward. 

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To remove Princess Locker 2.0 virus, follow these steps:

Remove Princess Locker 2.0 using Safe Mode with Networking

Unfortunately, the ransomware might block you from installing an antivirus. Thus, you must reboot your computer to Safe Mode with Networking.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Princess Locker 2.0

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Princess Locker 2.0 removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Princess Locker 2.0 using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Princess Locker 2.0. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Princess Locker 2.0 removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Princess Locker 2.0 from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by Princess Locker 2.0, you can use several methods to restore them:

Use Data Recovery Pro after Princess Locker attack

This recovery software is designed to help users get back files which have been corrupted, damaged or encrypted.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Princess Locker 2.0 ransomware;
  • Restore them.

Get ShadowExplorer to recover important files

This professional program is designed to use Shadow Volume Copies from your system to retrieve data which has been encoded by ransomware. If they are not damaged, follow the instructions below:

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Download Princess Locker 2.0 Decryptor

Princess Locker 2.0 is a new variant of the original ransomware. Likewise, experts say that its decryptor might be useful even if you are infected with the latest version of the virus. Get Princess Locker decryption tool here.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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