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Random6 ransomware virus. How to remove? (Uninstall guide)

removal by Linas Kiguolis - -   Also known as Johnnie ransomware | Type: Ransomware
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Random6 ransomware – a virus which uses BitMessages to reach its victims

The example of Random6 ransomware

Random6 is a ransomware type virus which can encrypt user's files once it infects the system.[1] Files that were affected by this virus as marked by changing their name to a unique characters' combination – [random_characters].[6_character_ID]. 

Furthermore, Random6 ransomware drops either RESTORE-extension-FILES.txt or RESTORE-[6_character_ID]-FILES.txt document on victim's desktop to warn him/her about the current situation. Typically, victim is introduced with the encryption of files and them asked to pay a specific ransom. It should be sent to filesrestore@tutanota.com together with a specific victim ID.

It is clear that the ransomware assigns specific ID to every infected computer in order to mark its victims. However, there is no guarantee that you, after paying the required ransom to filesrestore@tutanota.com will receive a code that helps you recover your data. We highly recommend ignoring the demands of Random6 virus because there are lots of cases when victims were left with nothing after paying.[2]

At the moment, it is technically not possible to retrieve a decryption code. Nonetheless, daily researches on this ransomware virus raise the chances of data retrieval without paying demanded ransoms. However, before you start the recovery process (you can use backups to get your files back) you should initiate Random6 removal. To speed up the process, use Reimage.

Can't get through the email? Use BitMessages

Victims who cannot get through the perpetrators via the indicated email address, should sign up and send the message to the account of the hacker.

The ransom note also mentions payment in bitcoin, however, no actual sum is indicated. The malware is also set to change the computer background into background.png. The threat is set to behave as a screen locker. If you cannot control the computer, press the combination of Alt+F4.

Luckily, the ransomware does not employ an elaborate encryption technique – only Bas64. It suggests that random6/Johnnie malware might be decryptable. The analysis reveals that the malware tends to append these 4 file extension files[3]:

  • RESTORE-.llawex-FILES.txt
  • RESTORE-.dkdfln-FILES.txt
  • RESTORE-.pmxkab-FILES.txt
  • RESTORE-.upzbrf-FILES.txt

Regarding the technical specifications, it seems that the malware via created rather as a joke or a test version. It is worth mentioning that there was another crypto-malware called JohnyCryptor released last year.

Anyway, related or not, you should hurry up to remove Random6 malware. Sometimes, restarting the device helps to interfere with the encryption process.

Ways to distribute crypto-malware

Observing this virus, it is likely to infect users via trojans placed in corrupted torrent files. Alternatively, it is possible to encounter the malware after downloading a fraudulent application or clicking on the link.

More elaborate ransomware threats target netizens via browser extensions or exploit kits. You should not also forget Locky and Cerber distribution campaigns—spam emails. In order to lower the chances of hijack and prevent infiltration of malware, you will not only need an anti-spyware application but retain vigilance.

Get rid of Random6virus

Regardless of the complexity of a file-encrypting virus, it does not recommend eliminating it manually. For that purpose, you will require a cyber security tool. If you cannot launch it, then you follow the instructions displayed below and remove Random6.

Rebooting to Safe Mode or performing System Restore will help you complete Random6 removal. These options grant you partial access to system functions. After you remove Random6/Johnnie virus, you can test some of the data recovery programs recommended under Bonus: Recover your data headline. Besides the US, the malware is active in Norway.
You can find more information about malware in the respective language in the Norwegian counterpart of 2-spyware.[4]

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Random6 ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual Random6 virus Removal Guide:

Remove Random6 using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

To remove this ransomware, you might need to disable your anti-virus. For that, Safe Mode comes in handy. Make sure you follow these steps:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Random6

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Random6 removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Random6 using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

To remove Random6 with the help of System Restore, you can rely on this guide. Then, make sure you scan your computer with updated anti-spyware.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Random6. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Random6 removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Random6 from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Random6, you can use several methods to restore them:

Data Recovery Pro method

Only after you eliminate Johnnie/Random6 malware, install this utility and attempt data recovery. So the most effective way to restore files is to use backup copies, this method may retrieve at least some of the files. 

Using ShadowExplorer

There are high chances that this software will recreate your files using shadow volume copies.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Johnnie/Random6 Decryptor

We do not recommend purchasing any tools recommended by hackers. Uninstall every software and tools possibly related to this virus.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Random6 and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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References