Severity scale:  
  (98/100)

Recme ransomware. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Ransomware

Recme ransomware – yet another version of an infamous Scarab ransomware

Recme ransomware-type virus
Recme ransomware is a serious computer infection because it is capable of encrypting files without any warning.

Recme is a ransomware-type virus which is related to the Scarab virus family. There is a huge possibility to get infected with this virus via spam as all viruses from Scarab group have been spread via Necurs botnet. Once Recme ransomware is fully downloaded to the system, it initiates files' encryption by using symmetric or asymmetric encryption codes.[1] The virus is using .[hexadecimal_number].recme extension to mark affected files and make them worthless. Additionally, it places a copy of HOW_TO_RECOVER_ENCRYPTED_FILES.TXT ransom note in every folder which informs the user that the computer system is infected and that files are encrypted. To recover everything back, the victim is required to pay the ransom. 

Name Recme ransomware
Type Ransomware 
Danger level High
Extension name .[hexadecimal_number].recme
Ransom note name HOW_TO_RECOVER_ENCRYPTED_FILES.TXT
Ransom currency Cryptocurrency (e.g. bitcoin)
Elimination You can get rid of this virus by using Reimage.

The price for the decryption of files encrypted by Recme ransomware can differ. However, each of its victims is required to use bitcoin currency as the developers of the ransomware are actively trying to keep themselves anonymous. However, we do not recommend sensing such payments to ransomware developers because people often are scammed after they transfer their money to buy the decrypter. Keep in mind that these scammers are trying to make their business profitable, so be careful and clear-minded while making decisions – do not let the criminals achieve their goal! According to specialists from Untanvirus.se,[2] at the moment, there is no legitimate decrypter for Scarab ransomware and its versions. 

Decryption keys, which are needed to unlock blocked files, are typically saved on a remote server which belongs to virus developers. As we have mentioned, the virus is using two different encryption codes, so there is no chance to guess these keys or find them on the Internet. If you think you are infected, the first thing you should do is Recme ransomware removal. Additionally, if you don't have backups of your encrypted files, try methods that we provided below. 

To remove Recme ransomware from your PC, you need to install an anti-malware program, for example, Reimage, and run a full system scan to find all suspicious components on your computer. This is a trustworthy and safe way to perform ransomware removal on your system without eliminating useful system components. Additionally, try Windows Previous Versions feature, Data Recovery Pro, and similar apps to recover locked data. 

Ransomware usually sneaks in through spam messages 

One of the main techniques that ransomware-type viruses are spread is by using spam emails. Once opened, these kinds of messages download their malicious content to the system and it gets infected. However, we should also warn you that P2P sites,[3] such as eMule or Torrents, can also lead you to ransomware infiltration.

The easiest way to prevent ransomware-type viruses on the system is installing reputable security software and keeping it up-to-date. However, you should also pay attention to safe browsing practices if you want to avoid viruses and data loss. Here is some guidance on how to stay safe and avoid ransomware:

  • Opt for Custom or Advanced installation mode and deselect all suspicious attachments of the software if using third-party installers or if visiting third-party download websites;
  • Use only trusted sources for downloading software, and avoid clicking on indirect downloading links;
  • Be cautious while opening spam emails. If they look dubious to you, send them to the trash section;
  • As we have mentioned, install an anti-malware tool and regularly check if it is up-to-date. It will scan your computer system and detect all infections possible.

Most important – ALWAYS be cautious while surfing the Internet. Better slower but safer.

Recme ransomware removal guidance

To remove Recme ransomware from the system, download an anti-malware tool, for example, Reimage, Malwarebytes Anti Malware, or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus. Serious help is needed as this cyber threat can do a lot of damage to your computer system and data which is kept on it. You can not only lose your documents, photos, and similar files but can also become the victim of identity theft.

Nevertheless, we should also warn you that Recme ransomware removal can become a complicated task as as the virus might try to prevent its removal by blocking anti-virus software. To overcome this issue, we recommend turning Safe Mode with Networking on or trying System Restore. Remember, DO NOT pay the ransom because there is a 99% possibility that it will not solve your problems. 

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Recme ransomware. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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To remove Recme virus, follow these steps:

Remove Recme using Safe Mode with Networking

To get rid of Recme Ransomware, access Safe Mode with Networking at first. For that, follow this guidance:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Recme

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Recme removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Recme using System Restore

If the first option was not helpful, try to restore your system by doing these steps:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Recme. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Recme removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Recme from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Recme, you can use several methods to restore them:

Use Windows Previous Version feature to recover your data

This method should help you restore important files to their starter positions. Notice that this option will work for you only if you had System Restore function enabled on your computer.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Recover your encrypted files by using ShadowExplorer

If Previous versions feature did not help, try using ShadowExplorer. It should help you to break through your locked documents.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Recme and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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