How to remove Recoverhelp@protonmail.ch ransomware virus

What makes Recoverhelp@protonmail.ch a dangerous cyber infection?

Recoverhelp@protonmail.ch virus is a new cyber infection that the virus analysts have confirmed to be a variant of the Fantom ransomware. Just like its predecessor, this virus targets computers in an attempt to steal the containing files and then later exchange them for money. In the past couple of years, such fraudulent money-making technique has become especially popular among malware developers because the financial profit gained from it is usually quick and generous. Families of viruses like Fantom are especially dangerous because they are more widespread and unpredictable. The follow-up version of these parasites may change their design, ways of hijacking the system, etc. However, Recoverhelp@protonmail.ch ransomware does not move off far from the initial Fantom version. In fact, some aspects of their behavior on the infected computers are completely identical. They both get stealthily installed on the computer and display a fake Windows Update loading screen while encrypting the files. Once the encryption is done the predetermined files on the computer become inaccessible and even unrecognizable because the virus replaces their regular names to random strings of characters, additionally appending the “.locked4” extension at the end. The hackers use the public key to encrypt the data, but it can only be decrypted with a private one. Unfortunately, if you do not send the extortionist the money they demand in exchange for this key, you can consider your data as good as gone. Even if you pay and ask for the decryption key, you may suddenly find yourself facing a brick wall because the extortionist will probably be gone the moment they receive the money. Don’t support cyber crime. Remove Recoverhelp@protonmail.ch virus from your computer without delay. Use FortectIntego to fix your PC. 

The hackers usually tend to reveal more information about their creations and even themselves through the ransom notes they leave on the infected computers. Though this particular virus does not create a text version of the note like most ransomware usually do, it generates a pop-up window and displays the following text:

YOUR FILES HAVE BEEN ENCRYPTED!
Your files encrypted, only way to restore data is get decryption software from us.
Decryption of your files is SIMPLE task:
1. Write on email recoverhelp@protonmail.ch with your Personal id.
2. Send donation 1.0376000 BTC on given wallet in answer. (You may send 1 small file for test decryption before payment.)
3. Get decryption software and restore files.
If you not getting answer from recover@protonmail.ch register here -> hxxp://bitmsg.me
Write message with your Personal id and email to:
[String_of_random_characters]

NOTE
Write us soon as you can so we can save you contacts, because evil companies can block our email.
Do not try restore your files if you don’t have backups of them, this is useless and you may lose all data permanently.
Your personal ID –

In the note, the scammers ask the victims to “donate” for the decryption software instead of demanding them to pay the ransom plain and straight. This might suggest that the extortionists are attempting to diminish their image as vicious criminals. Nevertheless, the ransom they are requiring is far from modest. 1.0376 Bitcoin or over 770 dollars must be sent to their account to receive (or not) the decryption tool. Despite paying such large amount of money, better focus on the Recoverhelp@protonmail.ch removal and try out alternative ways to recover your data.

How is this virus delivered to the computer?

Recoverhelp@protonmail.ch virus usually reaches computers with the help of spam email attachments. Sadly, the extortionists are becoming increasingly better at tricking the potential victims into downloading the infected email attachments which bring the malicious Recoverhelp@protonmail.ch payload along. They are disguising the virus-carrying documents as speeding tickets, invoices, flight booking confirmation, etc. It is not surprising that so many users get hooked and unknowingly download the virus on their computers. What can we make of ransomware victim’s experience is that taking the time to investigate the received emails is vital, especially if received emails come from unknown senders. It is important to carefully evaluate the sender and the content of the email itself as corrupt emails will most likely feature grammar or spelling errors.

Recoverhelp@protonmail.ch removal techniques:

The complexity of Recoverhelp@protonmail.ch virus makes its removal process highly complicated. Some of the virus components might be left on the computer to continue the malicious activities even after the Recoverhelp@protonmail.ch removal is completed. So, the virus is best removed when an automatic anti-malware utility is involved. Remember, though that virus might be programmed to block antivirus software from running. If this happens when you remove Recoverhelp@protonmail.ch, follow the instructions below. These steps will help you unblock the antivirus and finish cleaning up your PC.