Rrcc file virus is the infection that can employ other threats to keep the persistence, so removal can be difficult

Rrcc ransomware is the cryptovirus used by criminals who want to get money from victims. The infection is affecting documents, images, audio, and video files and locks them by encrypting. The process alters the original code of the file, so the piece is no longer openable and receives the marker .rrcc that indicates encrypted files from unaffected ones. Then threat actors can release the message _readme.txt and ask for $980 in Bitcoin for the decryption.
Rrcc ransomware can be distributed silently, and users cannot pinpoint the exact moment when the payload is dropped on the machine. The virus infection can be spread using social engineering methods[1] and malicious emails or pirating platforms.
Files with the infection files can be attached to emails as documents, PDF files, or different types of data. When it comes to the family this threat is coming from, however, pirating packages and services are more used. Rrcc file virus can be injected into the machine when NBA games or Adobe licensed versions to get installed.
People often search for the easy way to get popular games or cracks for them and licensed software versions of tools that are not free. Skipping through steps during these installations and getting illegal software ends with a DLL or EXE file dropped on the machine with the ransomware payload.
| Name | Rrcc file virus |
|---|---|
| Type | Ransomware, cryptovirus, file-locker |
| Family | STOP virus/ Djvu ransomware |
| Marker | .rrcc |
| Ransom note | _readme.txt |
| Ransom amount | $490/ $980 in Bitcoin |
| Distribution | Malicious files can be released as file attachments on emails or included in pirating packages for licensed software video game cracks |
| Contact details | support@bestyourmail.ch, supportsys@airmail.cc |
| Elimination | Threats should be removed using anti-malware tools |
| System fix | Powerful malware damages the machine, so you should run FortectIntego to repair damaged system files |
The analysis of the ransom note
Rrcc virus encrypts files on the machine to have the reason for ransom demands. Money is asked in the alleged exchange for the decryption tool that should recover all files for the victim right away. However, _readme.txt is listing these claims that are not true and are designed just to scare people into transferring the payment.
You shouldn't consider payment because criminals are not guaranteeing the file recovery or even the existence of the decryption tools they promise to send you. Discount offers and test decryption also are not trustworthy. The ransom message from the criminals reads:
ATTENTION!
Don't worry, you can return all your files!
All your files like pictures, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
hxxps://we.tl/t-anHzdHdUMF
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don't get answer more than 6 hours.To get this software you need write on our e-mail:
admin@helpdata.topReserve e-mail address to contact us:
supportsys@airmail.ccYour personal ID:
Make sure to ignore this message from cryptocurrency extortionists because any contact with them can cause issues with security and privacy further. Rrcc ransomware virus creators can rely on scaring you and demanding money again or a larger sum once you write the email to them. Ransom payments are not considered a solution by experts.[2]

Terminating the infection
Rrcc ransomware is the infection quick and silent, so in most cases, users only experience encryption and ransom messages as the symptoms of this infection. Cyber attacks like this run in the background and cause all these processes. These include file encryption and malicious processes.
The removal of this threat is very important because the infection is dangerous and powerful. Rrcc file virus removal is needed as the first step here because active versions of the virus can trigger another round of encryption once you add other files or try to recover data. Other malware can damage the machine too and lead to permanent damage to the files and computer.
Virus detection tools and AV programs can find[3] Rrcc ransomware virus can be removed using anti-malware tools like SpyHunterCombo Cleaner or MalwarebytesMalwarebytes. These programs scan the machine fully to find infections, malicious files, and potentially dangerous programs that run on the system and can cause issues with the performance.
Repair the damaged files on the system
Rrcc virus is not only locking files that are valuable but also triggers changes in the system to keep the persistence and avoid easy recovery. For example, an infection can alter the Windows registry database, damage vital bootup, and other sections, delete or corrupt DLL files, etc. Once a system file is damaged by malware, antivirus software is not capable of doing anything about it, leaving it just the way it is.
Therefore, we highly recommend using a one-of-a-kind, patented technology of FortectIntego repair. Not only can it fix virus damage after the infection, but it is also capable of removing malware that has already broken into the system thanks to several engines used by the program. Besides, the application is also capable of fixing various Windows-related issues that are not caused by malware infections, for example, Blue Screen errors, freezes, registry errors, damaged DLLs, etc.
- Download the application by clicking on the link above
- Click on the ReimageRepair.exe

- If User Account Control (UAC) shows up, select Yes
- Press Install and wait till the program finishes the installation process

- The analysis of your machine will begin immediately

- Once complete, check the results – they will be listed in the Summary
- You can now click on each of the issues and fix them manually
- If you see many problems that you find difficult to fix, we recommend you purchase the license and fix them automatically.

Is decryption possible?
Rrcc ransomware is coming from the Djvu ransomware virus family, so these versions released weekly are almost identical and share many features. These include ransom note files, messages in the file, ransom amounts, and even emails. Those are changed more frequently but remain the same for a while. Other features are not altered since 2019.
These versions are more advanced than the one before because the code was improved and encryption processes altered to be less likely decryptable. Rrcc file virus is not decryptable at this moment because official tools are not released that could help with the full file recovery.
IDs created for each device determine the decryption possibilities. Online ids are used by the recent versions, so each device gets a unique key for the encryption/decryption. Threats before the improvements relied on universal offline keys that were created for each version, not the device. You still can check if the possibility to recover files fully is available for the Rrcc ransomware virus.
If your computer got infected with one of the Djvu variants, you should try using Emsisoft decryptor for Djvu/STOP. It is important to mention that this tool will not work for everyone – it only works if data was locked with an offline ID due to malware failing to communicate with its remote servers.
Even if your case meets this condition, somebody from the victims has to pay criminals, retrieve an offline key, and then share it with security researchers at Emsisoft. As a result, you might not be able to restore the encrypted files immediately. Thus, if the decryptor says your data was locked with an offline ID but cannot be recovered currently, you should try later. You also need to upload a set of files – one encrypted and a healthy one to the company's servers before you proceed.
- Download the app from the official Emsisoft website.

- After pressing Download button, a small pop-up at the bottom, titled decrypt_STOPDjvu.exe should show up – click it.

- If User Account Control (UAC) message shows up, press Yes.
- Agree to License Terms by pressing Yes.

- After Disclaimer shows up, press OK.
- The tool should automatically populate the affected folders, although you can also do it by pressing Add folder at the bottom.
- Press Decrypt.

From here, there are three available outcomes:
- “Decrypted!” will be shown under files that were decrypted successfully – they are now usable again.
- “Error: Unable to decrypt file with ID:” means that the keys for this version of the virus have not yet been retrieved, so you should try later.
- “This ID appears to be an online ID, decryption is impossible” – you are unable to decrypt files with this tool.
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