(Easy Removal Guide) - Tutorial Removal Guide

What is is a PUP that can greatly affect your browsing experience browser hijacker is yet another browser hijacker[1] that can infiltrate your computer behind your back and then visibly affect your browsing routine. Once this virus infiltrates the system, it alters the start page, default search engine, and a new tab page. Unfortunately, after finding out that you are infected with this redirect virus, you may realize that it is not easy to remove virus from your computer permanently because keeps reappearing right after changing your default search provider to your preferred one.

Classification Browser hijacker
Symptoms Browser's startup page, search engine, new tab URL replaced by without permission. Common redirects to doubtful websites, many pop-up ads, browser's freezes
Affected web browsers

Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, Safari, Opera, etc.

Is it dangerous? No. The search site itself can hardly negatively affect the PC. However, the content it delivers may contain dangerous links or ads.
To eliminate browser hijacker from a web browser, you have to uninstall malware. For that, we recommend using FortectIntego.

As soon as your search engine is changed to Search helper, it starts redirecting you to Safe Finder which is powered by Yahoo[2] search. No matter how trustworthy Yahoo search engine is, sometimes you may notice that you cannot find anything you want because you are redirected to advertisement-filled websites and other questionable content. No matter that each of these sites seems legitimate and helpful search provider, we highly recommend avoiding this type of PUPs because their redirects may end up with high-risk computer infections.

Furthermore, is continually collecting information related to people's web browsing habits. Just like similar browser hijackers, it is interested in people's search terms, computer's location, its IP address and other non-personal data. Later, by using your mostly used search phrases and similar data, hijacker's developers choose ads that have the highest possibility to catch victim's attention. Unfortunately, as we have already mentioned, clicking these ads might be dangerous as you can end up on malicious domains.

To avoid seeing this hijacker each time you open a new tab on your browser, you should take care of removal from the system. Otherwise, your browsing experience will become unpleasant. Additionally, make sure you reset your web browsers that seem to be affected. You can also get rid of suspicious browser add-ons to get back to the legitimate search engine, like Yahoo or Bing. hijacks web browsers with an intention to promote sponsored websites and generate advertising revenue.

Browser hijackers use bundling technique to get into users’ PCs

These days, security experts report about hundreds of suspicious search engines that are targeting Google Chrome, Mozilla Firefox, IE, Safari and other web browsers. After infiltrating PC systems and then modifying browsers' settings, these hijackers initiate secret system changes that people are not aware of and typically are unable to restore.

To prevent this from happening, keep in mind that the most of potentially unwanted programs have their own download websites that present them as very useful browsing tools. Unfortunately, people are typically redirected to these domains against their will and tricked into installing insecure search providers. In this case,[3] experts recommend checking other people's comments and reviews before adding programs to your computer.

Besides, pay close attention to the Terms and Agreements section provided during freeware installation. Free apps that may seem useful, and may actually be useful, often come bundled with “optional downloads,” which eventually turn out to be unwanted programs.

To prevent installation of unwanted toolbars and extensions, make sure you select Custom or Advanced installation options while installing freeware on your computer. Additionally, deselect every suggestion to install optional components.

Get rid of from Chrome

For your safety, you should be very cautious when installing or downloading any software and browsing the Internet. However, if you have already failed to keep your system PUP-free, concentrate your attention to removal. Even though this search is not malicious, it can redirect to suspicious websites and track your web browsing activities. Such behavior should not be approved.

You can select either you like to remove manually or automatically. In the first case, you should update your anti-spyware or install a professional security tool and run an in-depth system scan with it. Alternatively, you can get rid of this infection manually. Eliminate each suspicious entry from the system and then reset web browser's settings to default.

Anyway, we recommend you to double-check if there is any potentially harmful software left on your computer by initiating a full system scan using any anti-malware programs that we are recommending below. Malicious programs like virus often have a different name, so look for something recently installed and unrecognizable.

You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Follow these steps

Uninstall from Windows

First-time victims of a browser hijacker may struggle to find the related program in Windows. Thus, out team has submitted a step-by-step guide that you can find below:

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

Although Mac OS X is targeted by this malware less frequently, quite a lot of people using Mac search for a guide to eliminate this hijacker. Therefore, you can take advantage of the following instructions:

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Unfortunately, malware elimination won't be sufficient to restore previous Edge's settings. For this purpose, you'll have to reset its settings completely.

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Get rid of unwanted extensions from Firefox with the help of the guide below.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

To remove from Chrome, restore browser's previous settings. Otherwise, malicious extensions will keep resetting this dubious search to default.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting stealing programs

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.


Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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