Severity scale:  

Remove (Easy Removal Guide) - Tutorial

removal by Alice Woods - - | Type: Browser hijacker is a PUP that can greatly affect your browsing experience browser hijacker is yet another browser hijacker[1] that can infiltrate your computer behind your back and then visibly affect your browsing routine. Once this virus infiltrates the system, it alters the start page, default search engine, and a new tab page. Unfortunately, after finding out that you are infected with this redirect virus, you may realize that it is not easy to remove virus from your computer permanently because keeps reappearing right after changing your default search provider to your preferred one.

Classification Browser hijacker
Symptoms Browser's startup page, search engine, new tab URL replaced by without permission. Common redirects to doubtful websites, many pop-up ads, browser's freezes
Affected web browsers

Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, Safari, Opera, etc. 

Is it dangerous? No. The search site itself can hardly negatively affect the PC. However, the content it delivers may contain dangerous links or ads.
To eliminate browser hijacker from a web browser, you have to uninstall malware. For that, we recommend using Reimage Reimage Cleaner Intego.

As soon as your search engine is changed to Search helper, it starts redirecting you to Safe Finder which is powered by Yahoo[2] search. No matter how trustworthy Yahoo search engine is, sometimes you may notice that you cannot find anything you want because you are redirected to advertisement-filled websites and other questionable content. No matter that each of these sites seems legitimate and helpful search provider, we highly recommend avoiding this type of PUPs because their redirects may end up with high-risk computer infections.

Furthermore, is continually collecting information related to people's web browsing habits. Just like similar browser hijackers, it is interested in people's search terms, computer's location, its IP address and other non-personal data. Later, by using your mostly used search phrases and similar data, hijacker's developers choose ads that have the highest possibility to catch victim's attention. Unfortunately, as we have already mentioned, clicking these ads might be dangerous as you can end up on malicious domains.

To avoid seeing this hijacker each time you open a new tab on your browser, you should take care of removal from the system. Otherwise, your browsing experience will become unpleasant. Additionally, make sure you reset your web browsers that seem to be affected. You can also get rid of suspicious browser add-ons to get back to the legitimate search engine, like Yahoo or Bing. virus hijacks web browsers with an intention to promote sponsored websites and generate advertising revenue.

Browser hijackers use bundling technique to get into users’ PCs

These days, security experts report about hundreds of suspicious search engines that are targeting Google Chrome, Mozilla Firefox, IE, Safari and other web browsers. After infiltrating PC systems and then modifying browsers' settings, these hijackers initiate secret system changes that people are not aware of and typically are unable to restore.

To prevent this from happening, keep in mind that the most of potentially unwanted programs have their own download websites that present them as very useful browsing tools. Unfortunately, people are typically redirected to these domains against their will and tricked into installing insecure search providers. In this case,[3] experts recommend checking other people's comments and reviews before adding programs to your computer. 

Besides, pay close attention to the Terms and Agreements section provided during freeware installation. Free apps that may seem useful, and may actually be useful, often come bundled with “optional downloads,”  which eventually turn out to be unwanted programs. 

To prevent installation of unwanted toolbars and extensions, make sure you select Custom or Advanced installation options while installing freeware on your computer. Additionally, deselect every suggestion to install optional components. 

Get rid of from Chrome

For your safety, you should be very cautious when installing or downloading any software and browsing the Internet. However, if you have already failed to keep your system PUP-free, concentrate your attention to removal. Even though this search is not malicious, it can redirect to suspicious websites and track your web browsing activities. Such behavior should not be approved. 

You can select either you like to remove manually or automatically. In the first case, you should update your anti-spyware or install a professional security tool and run an in-depth system scan with it. Alternatively, you can get rid of this infection manually. Eliminate each suspicious entry from the system and then reset web browser's settings to default. 

Anyway, we recommend you to double-check if there is any potentially harmful software left on your computer by initiating a full system scan using any anti-malware programs that we are recommending below. Malicious programs like virus often have a different name, so look for something recently installed and unrecognizable.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Erase from Windows systems

First-time victims of a browser hijacker may struggle to find the related program in Windows. Thus, out team has submitted a step-by-step guide that you can find below:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Uninstall from Mac OS X system

Although Mac OS X is targeted by this malware less frequently, quite a lot of people using Mac search for a guide to eliminate this hijacker. Therefore, you can take advantage of the following instructions:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Internet Explorer (IE)

Following malware removal it's a must to take care of a browser hijacker. To reset the settings prior to the hijack, you should reset its settings to default.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Remove from Microsoft Edge

Unfortunately, malware elimination won't be sufficient to restore previous Edge's settings. For this purpose, you'll have to reset its settings completely.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Delete from Mozilla Firefox (FF)

Get rid of unwanted extensions from Firefox with the help of the guide below.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

To remove from Chrome, restore browser's previous settings. Otherwise, malicious extensions will keep resetting this dubious search to default.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Erase from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Alice Woods
About the company Esolutions


Your opinion regarding