“Seu windows foi sequestrado” screenlocker virus (Removal Instructions) - Tech Support Scam

“Seu windows foi sequestrado” screenlocker virus Removal Guide

What is “Seu windows foi sequestrado” screenlocker virus?

“Seu windows foi sequestrado” virus: another well-devised scam

“Seu windows foi sequestrado” virus has been spotted in the wild quite recently. The Portuguese users are the main target as the message of the malware is presented in the respective language. It is none other than a tech support scam[1]. The crooks managed to create a virus which locks a computer screen. Less experienced users might fall for this trick as the malware resembles the official Windows notification. However, a second look reveals mistakes which give out it is a scam. Every tech support scam contains a phone number or email address. The cyber villains want the victims to contact them and pay for computer “repair” services. If you happen to fall into the list of victims, do not panic but instead remove Seu windows foi sequestrado. In this case, FortectIntego will be of help to terminate the infection.

The world of viruses is vivid and ever-evolving. Crooks manifest their mastery and creativity by finding most unexpected forms of deception[2]. Most popular of them are Windows-related scams. In previous years, crooks did not try hard to craft a scam identical to the notifications of this operating system. Now racketeers have achieved such level that the virtual community might need to strain their eyes to notice the crucial flaw in counterfeited message[3]. Some tech support scams such as Admin user is disabled even locks out a Window user of his account. In this case, the Portuguese hackers intended to fool victims with a Windows error message. The content of the message exerts pressure on victims by deceiving them that their device has been heavily infected with malware. As for the solution to cease Seu windows foi sequestrado screenlocker, the message suggests contacting a tech support specialist. In addition, an email address –nardimayer@mail2tor.com – is provided.

The picture of Seu windows foi sequestradoIn overall, Seu windows foi sequestrado malware hardly looks genuine in comparison with a real Windows notification.

In the case of a real Windows notification, it does not disclose any email address nor phone numbers. What is more, the name of the email suggests that the crook has been using Tor to disguise his identity. Tor network is popularly used not only by political activists and users, who prefer staying anonymous online, but by cyber villains of various ilk. One of the most irritating feature of this scam is that it locks the computer screen. However, you can unlock it with the following set of numbers: 3458966021784633. Thanks to the virus researchers, this code has been acquired, and users did not need to contact the penetrator nor buy the unlock key. Once you type the mentioned key, another window emerges mocks the victim and provides instructions how to remove the virus. According to these instructions, you have to enter into Safe mode. Once you navigate to Program Files on your local disk, locate the folder named Bitcoin_BOT_2.2. Later on, you have to enter Registry Editor. Click windows+R, Type “regedit”. Then, find the folder HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System and delete it. Besides these instructions, it would be better to eliminate all remaining elements with an anti-malware security application, such as FortectIntego or Malwarebytes.

How does this message spread?

There are too many speculations how this threat penetrates into operating systems. The dominating method remains to be via corrupted websites. At this rate, it is not difficult to encounter such web page even if you restrain from visiting shady and insecure entertainment domains. There are dozens of web pages which contain adware elements alarming you about an infected device. More elaborate threats might be delivered with the help of exploit kits. Various additional system boosting applications might contribute to the infiltration as well. If a program has unexepectedly high rating, do not rush to download it. In order to prevent similar infections[4], install and update reliable anti-spyware applications. The combination of an anti-virus and malware elimination program will decrease the risk of encountering Seu windows foi sequestrado hijack again.

Eliminating the malware

This tech support scam is classified as malware, so you need to take extra measures to confront it. After you unlock the screen, use the program to remove Seu windows foi sequestrado virus. Do not forget to update the software for it to eliminate the threat. If you encounter any problems completing Seu windows foi sequestrado removal, feel free to use the below instructions. They are also applicable when dealing with the file-encrypting threat. Lastly, you might also terminate any related tasks in Task Manager. On the final note, do not give in to the pressure and comply with penetrators’ demands[5]. Carefully review the notification for any hints about the origin of this message. If it urges you to take immediate action, do not do any reckless actions, it is likely to be a scam!

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What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of “Seu windows foi sequestrado” screenlocker virus. Follow these steps

Manual removal using Safe Mode

To terminate Seu windows foi sequestrado screenlocker completely, enter Safe mode follow these instructions.

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):


After you are finished, reboot the PC in normal mode.

Remove “Seu windows foi sequestrado” screenlocker using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of “Seu windows foi sequestrado” screenlocker. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with FortectIntego and make sure that “Seu windows foi sequestrado” screenlocker removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove “Seu windows foi sequestrado” screenlocker from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by “Seu windows foi sequestrado” screenlocker, you can use several methods to restore them:

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from “Seu windows foi sequestrado” screenlocker and other ransomwares, use a reputable anti-spyware, such as FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting malware

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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