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SnakeEye ransomware virus. How to remove? (Uninstall guide)

removal by Lucia Danes - - | Type: Ransomware
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SnakeEye ransomware is a virus developed by inexperienced hackers

SnakeEye virus is a file-encrypting program that belongs to ransomware[1] category. The main executable of this ransomware is called SATAN ENCRYPTED YOU.exe, and once run, it encrypts all files on a computer system, bypassing those stored in system folders to keep the computer running. The virus, which is developed by programmers who call themselves “SNAKE EYE SQUAD,” targets files with certain file extensions, for example, .pdf, .doc, .docm, rar, .mp3, .mp4, .avi, .wmv, .xls, and others. It changes these files on a structural level using a cryptographic cipher, and once modified, files can only be reversed to their initial state using a decryption key[2], which criminals remove from the computer and transfer to their servers. They seek to scare the victim and force him/her to pay a ransom – buy the decryption key from them. However, statistics show that even 20 percent of all victims who decide to pay ransom never receive the decryption key[3] and files remain locked forever. Therefore, we believe that you should never pay a ransom in case your files get encrypted by a ransomware type virus. 

However, Snake Eye ransomware seems to be poorly programmed, and malware experts quickly invented an antidote to it. According to research, the virus is built using pieces of open-source ransomware codes[4] available online, and the whole virus operation isn’t obfuscated, so it was quite easy to create a free decryption tool. Researchers even titled the decrypter StupidDecrypter.exe since the virus is developed by script kiddies. Before using the decrypter, please remove SnakeEye from the system using trustworthy malware removers such as Reimage. If you think that you can delete the virus just like you uninstall any other typical computer program, you are wrong. Trying to uninstall the ransomware manually can lead to sad consequences, so we highly recommend you to leave SnakeEye removal task for an automatic virus removal software.

How did the ransomware reach my computer to encrypt all files on it?

Malicious programs known as ransomware are usually distributed via spam, malvertising[5], pirated software packs, torrent files, and exploit kits. There are many ways how they can infect your computer, so it is essential to know each of them and prepare your computer to survive these attacks. SnakeEye malware is usually proliferated via spam because it is the easiest technique to distribute it and of course it doesn’t demand high computing skills. If you were infected with this virus, most likely you recently opened a malicious email attachment or a link inserted in the message. Remember that ransomware distributors create convincing messages and add files that look like invoices, tax payments, subpoenas, resumes, and so on. Scammers might try to convince you to open a malicious link or attachment saying that they work at Amazon, Paypal, well-known telecommunication company or elsewhere, so inspect sender’s email address before opening it. To protect your PC from malvertising and exploit-kit based attacks, avoid clicking on random ads while browsing the Internet, do not visit shady websites and keep your anti-malware software up-to-date.

Easy way to remove SnakeEye ransomware from computer and decrypt your files

You can remove SnakeEye virus without having to call a computer technician for help if you read enough information on the Internet. Here, we will explain how to remove the ransomware using anti-malware software, because it is the easiest and fastest way to eliminate a computer virus. However, removing a ransom-demanding virus can be quite a challenge, so we suggest you reboot your PC into a Safe Mode with Networking first. Once you do that, run an anti-malware software for successful SnakeEye removal. After removing the malware, download and run the Snake Eye decryption tool (you will find the download link in data recovery instructions below).

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall SnakeEye ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual SnakeEye virus Removal Guide:

Remove SnakeEye using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Follow the steps given below extremely carefully. Your computer needs to boot in Safe Mode with Networking to temporarily “disable” the virus activity so that you could remove it.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove SnakeEye

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete SnakeEye removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove SnakeEye using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of SnakeEye. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that SnakeEye removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove SnakeEye from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

Follow instructions given below to restore your files.

If your files are encrypted by SnakeEye, you can use several methods to restore them:

Get ShadowExplorer to restore your files

If the decryption tool provided in the next step doesn’t restore your files, you can try using ShadowExplorer. It will find Volume Shadow Copies and restore your files using them.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Use SnakeEye decrypter

Download this decrypter by malware analyst Michael Gillespie: StupidDecrypter (decryption tool for SnakeEye ransomware). Unzip the archived .exe file and run it.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from SnakeEye and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Lucia Danes
Lucia Danes - Virus researcher

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References


  • marthy

    satan encrypted you.exe. what a creative name. damn, script kiddos, cant you do better?

  • xzibit

    Ridiculous… who teaches those little scammers code? This ransomware is laughable. Snake Eye… LOL.

  • josh

    the good thing is, victims can restore their files for free. Thats the best part.

  • Tamme

    I was infected with this. Successfully restored all files. Thank you for the help!