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Remove (Removal Guide) - Apr 2018 update

removal by Jake Doevan - - | Type: Adware

Stags bluekai – an advertising service which diminishes users' browsing experience

Example of ads is the annoying alert that can interrupt your browsing on Safari, Chrome or other web browser. In most of the cases, people report about “Safari can’t verify the identity of the website” pop up that interrupts them each time they open their browser. If you are constantly redirected to a site which shows you such alert, check your computer for adware. We highly recommend running a full system scan for that as the name of the ad-supported software cannot be specified.

In general, Bluekay is known as an advertising service that helps companies personalize their marketing campaigns. Recently, it was acquired by Oracle.[1] However, despite the fact that the service is legitimate, many ad-supported programs take advantage of it and display ads or block users from entering certain websites. Hence, Stags.bluekai pop-ups have become a serious issue to those who are actively using eBay and similar websites.[2]

So-called virus travels in freeware bundles and can enter the system unnoticed. However, unwanted activities on the browser cannot be unseen. Just like other versions of the adware – adware – this one might also:

  • inject ads, pop-ups, banners and other types of the web ads on each website you visit;
  • trigger redirects to misleading or commercial websites;
  • turn text on websites into hyperlinks;
  • install unknown add-ons, browser extensions or plugins without asking your permission.

Talking more specifically about Stags.bluekai, what is it and why it has been created, it's important to stress out that it is used as a questionable online advertising tool. It might be used for driving traffic to various websites which owners want to promote their services or products or increase sales. However, not all of them are legit and safe. According to our research, the adware might redirect to potentially dangerous websites too. redirect virus

Redirects via this site might end up on the websites that are created for causing harm to computer users. For instance, you might be redirected to a fake online shop,[3] technical support scam website or site that spreads malicious content presented as legitimate browser add-ons or software updates.

Questions about

The adware might also display various shopping offers or discounts for popular online shops. For instance, you might notice numerous ads on eBay. However, due to the previously mentioned redirect problems, you should not click these offers. The most annoying of them are considered to be these two alerts that block specific websites:

Safari can't verify the identity of the website: Stags.Bluekai

Do you want to save 36828.js from Save Cancel X

Therefore, Stags bluekai might cause bigger problems than diminished browser experience. You can be tricked into installing malware or revealing personal details[4] to cyber criminals. For this reason, you should not ignore annoying pop-ups or ads. In this case, act now and get rid of with the help of our guides provided below.

Image of adware floods targeted browsers with unwanted advertisements.

Solving this problem without a delay is recommended as this is the only way to protect your computer and privacy. Otherwise, this PUP will keep tracking your searches and will transfer this information to interested parties. However, keep in mind that this ad-supported application can affect both Windows and Mac operating systems. Hence, it might affect all web browsers installed on the PC, including Mozilla Firefox, Google Chrome, Safari, Internet Explorer, etc. Resetting web browser to remove Stags Bluekai fully is highly recommended. 

It doesn’t matter which version, Windows or Stags Bluekai Mac, has hit you, adware removal principles remain the same. You can choose either manual or automatic elimination methods based on your IT skills and time you want to spend on this procedure.

We suggest opting for automatic Stags.bluekai removal method and saving your time. This option requires obtaining a reputable anti-malware software and scanning the system. You can choose Reimage Reimage Cleaner Intego or another security tool which is capable of detecting recent cyber threats.

However, if you want to remove this virus manually, you should scroll down to the end of the article. Our team has provided detailed and illustrated instructions how to get rid of the adware successfully.

Adware spreads hidden in software bundles

Nevertheless, ads seem to appear out of nowhere; actually, they are triggered by adware program which is designed to sneak into system unnoticed. It can happen because developers of PUP use bundling method which allows spreading adware together with various free programs. virus displays ads

Hence, after incorrect freeware installation, your browser might start redirects to or display unwanted advertisements. By saying “incorrect,” we have in mind Quick/Recommended setup. These settings do not reveal about third-party programs but installs them by default.

Unfortunately, the majority of users rely on recommended settings because they seem easier to follow, security specialists from[5] say. However, PUP prevention requires using Advanced/Custom settings, monitoring each of the installation steps and opting out all pre-selected offered downloads.

Remove redirect virus

Our team recommends going for automatic Stags.bluekai removal which allows getting rid of the adware within a couple of minutes with reputable anti-malware software. However, we are aware that not all users are willing to get an additional software, and want to eliminate this cyber threat manually.

For this reason, we have provided a manual Stags.bluekai adware removal which will explain where to find adware-related files or other PUPs that may have arrived on the same software bundle as this nasty application.

You can find detailed instructions how to remove Safari, Chrome, Firefox or other versions properly below. Don’t forget that each of the browsers on your PC may have been infected, so you should take care of all of them.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Erase from Windows systems

To uninstall Stags Bluekai, you have to find and get rid of all programs that might be related to it. Follow these steps:

To remove from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from Mac OS X system

To remove Stags.bluekai virus entirely, you have to remove all suspicious applications. Hence, you have to uninstall all questionable entries from Mac OS X:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Get rid of from Internet Explorer (IE)

After the hijack, you should reset Internet Explorer:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Uninstall from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Uninstall suspicious add-ons that might be responsible for redirects to this domain and reset Firefox:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete removal.Reset Firefox 2

Eliminate from Google Chrome

Some of the Chrome extensions might be responsible for annoying activities on the browser. Remove them as explained below:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete removal.Reset Chrome 2

Erase from Safari

Stop ads and redirects by fixing Safari as shown below:

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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