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Remove (Removal Guide) - Apr 2018 update

removal by Jake Doevan - - | Type: Adware

Stags bluekai – an advertising service which diminishes users' browsing experience

Example of ads is the annoying alert that can interrupt your browsing on Safari, Chrome or other web browser. In most of the cases, people report about “Safari can’t verify the identity of the website” pop up that interrupts them each time they open their browser. If you are constantly redirected to a site which shows you such alert, check your computer for adware. We highly recommend running a full system scan for that as the name of the ad-supported software cannot be specified.

In general, Bluekay is known as an advertising service that helps companies personalize their marketing campaigns. Recently, it was acquired by Oracle.[1] However, despite the fact that the service is legitimate, many ad-supported programs take advantage of it and display ads or block users from entering certain websites. Hence, Stags.bluekai pop-ups have become a serious issue to those who are actively using eBay and similar websites.[2]

So-called virus travels in freeware bundles and can enter the system unnoticed. However, unwanted activities on the browser cannot be unseen. Just like other versions of the adware – adware – this one might also:

  • inject ads, pop-ups, banners and other types of the web ads on each website you visit;
  • trigger redirects to misleading or commercial websites;
  • turn text on websites into hyperlinks;
  • install unknown add-ons, browser extensions or plugins without asking your permission.

Talking more specifically about Stags.bluekai, what is it and why it has been created, it's important to stress out that it is used as a questionable online advertising tool. It might be used for driving traffic to various websites which owners want to promote their services or products or increase sales. However, not all of them are legit and safe. According to our research, the adware might redirect to potentially dangerous websites too. redirect virus

Redirects via this site might end up on the websites that are created for causing harm to computer users. For instance, you might be redirected to a fake online shop,[3] technical support scam website or site that spreads malicious content presented as legitimate browser add-ons or software updates.

Questions about

The adware might also display various shopping offers or discounts for popular online shops. For instance, you might notice numerous ads on eBay. However, due to the previously mentioned redirect problems, you should not click these offers. The most annoying of them are considered to be these two alerts that block specific websites:

Safari can't verify the identity of the website: Stags.Bluekai

Do you want to save 36828.js from Save Cancel X

Therefore, Stags bluekai might cause bigger problems than diminished browser experience. You can be tricked into installing malware or revealing personal details[4] to cyber criminals. For this reason, you should not ignore annoying pop-ups or ads. In this case, act now and get rid of with the help of our guides provided below.

Image of virus adware floods targeted browsers with unwanted advertisements.

Solving this problem without a delay is recommended as this is the only way to protect your computer and privacy. Otherwise, this PUP will keep tracking your searches and will transfer this information to interested parties. However, keep in mind that this ad-supported application can affect both Windows and Mac operating systems. Hence, it might affect all web browsers installed on the PC, including Mozilla Firefox, Google Chrome, Safari, Internet Explorer, etc. Resetting web browser to remove Stags Bluekai fully is highly recommended. 

It doesn’t matter which version, Windows or Stags Bluekai Mac, has hit you, adware removal principles remain the same. You can choose either manual or automatic elimination methods based on your IT skills and time you want to spend on this procedure.

We suggest opting for automatic Stags.bluekai removal method and saving your time. This option requires obtaining a reputable anti-malware software and scanning the system. You can choose Reimage Reimage Cleaner Intego or another security tool which is capable of detecting recent cyber threats.

However, if you want to remove this virus manually, you should scroll down to the end of the article. Our team has provided detailed and illustrated instructions how to get rid of the adware successfully.

Adware spreads hidden in software bundles

Nevertheless, ads seem to appear out of nowhere; actually, they are triggered by adware program which is designed to sneak into system unnoticed. It can happen because developers of PUP use bundling method which allows spreading adware together with various free programs. virus displays ads

Hence, after incorrect freeware installation, your browser might start redirects to or display unwanted advertisements. By saying “incorrect,” we have in mind Quick/Recommended setup. These settings do not reveal about third-party programs but installs them by default.

Unfortunately, the majority of users rely on recommended settings because they seem easier to follow, security specialists from[5] say. However, PUP prevention requires using Advanced/Custom settings, monitoring each of the installation steps and opting out all pre-selected offered downloads.

Remove redirect virus

Our team recommends going for automatic Stags.bluekai removal which allows getting rid of the adware within a couple of minutes with reputable anti-malware software. However, we are aware that not all users are willing to get an additional software, and want to eliminate this cyber threat manually.

For this reason, we have provided a manual Stags.bluekai adware removal which will explain where to find adware-related files or other PUPs that may have arrived on the same software bundle as this nasty application.

You can find detailed instructions how to remove Safari, Chrome, Firefox or other versions properly below. Don’t forget that each of the browsers on your PC may have been infected, so you should take care of all of them.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Erase from Windows systems

To uninstall Stags Bluekai, you have to find and get rid of all programs that might be related to it. Follow these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Delete from Mac OS X system

To remove Stags.bluekai virus entirely, you have to remove all suspicious applications. Hence, you have to uninstall all questionable entries from Mac OS X:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Internet Explorer (IE)

After the hijack, you should reset Internet Explorer:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Remove from Mozilla Firefox (FF)

Uninstall suspicious add-ons that might be responsible for redirects to this domain and reset Firefox:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

Some of the Chrome extensions might be responsible for annoying activities on the browser. Remove them as explained below:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Erase from Safari

Stop ads and redirects by fixing Safari as shown below:

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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