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removal by Ugnius Kiguolis - - | Type: Adware – a PUP that changes one's Whatsapp status to “Happy New Year” adware is an adware program that can come bundled with various freeware or shareware is a Whatsapp virus variant that targets random users with scams. A Reddit report[1] has shown that this PUP sets one's Whatsapp status to “Happy New Year” and adds a clickable link to it that is exposed to the entire friends' list. Afterward, the infected person found out that his mobile phone balance was wiped out by four 10 euro payments for services that he does not recall subscribing to. Technically, Surprise4u Whatsapp virus is not malware but truly does perform suspicious activities after infecting the user. You might find one of your web browsers hijacked and modified by the adware.

The main page of domain urges to click on the moving emoji. If you do that, you will be provided with a greeting such as “Happy New Year” and will be offered to enter your name in the bottom line. We suggest declining this option as you cannot know where you will be taken to or to what types of services the PUP might subscribe you.

Type Adware/potentially unwanted program
Category Whatsapp virus
User reports Users have reported to be dealing with this cyber threat. A person claims that it has shown up on a friend's Whatsapp account and has changed the status to “Happy New Year” and added a clickable link to it. Also, the person found out that his mobile phone balance was wiped out overnight while getting subscribed to some unknown services
Activities The adware program can place an excessive number of advertisements on the targeted browser app, start redirecting the user to affiliate sources and even take him to potentially malicious websites, collect information that relates to the user's browsing information and online activities, some technical details
Appearance The most popular way of distributing third-party applications is by using the “software bundling” technique and injecting the PUP into freeware or shareware packages
Removal You can get rid of the potentially unwanted program by eliminating it automatically or by using the manual step-by-step guidelines that have been added to the end of this web page
Fix tip If you have found some signs of system compromisation, you can try repairing the machine with Reimage Reimage Cleaner Intego Whatsapp virus throws various bogus advertisements on the user's computer screen while browsing online. The bogus app recommends checking out some rogue vulnerability scanners and can push other similar offers to the user. The advertising feature is one of the most annoying activities that this third-party app can get you involved to. virus might act as a scam and load you with fake prize claims, surveys, and questionnaires. We recommend avoiding to enter any personally identifiable information to any types of blanks that the adware might load you with. Also, do not reveal any credential/financial details, otherwise, your money might get swindled from you. can also start redirecting the user to affiliate sources and sponsored places that also provide bogus offers. However, the worst part about redirecting sessions is that you can easily be taken to a malware-laden domain. There, various malicious infections and PUPs might be lurking for a visitor and waiting to approach someone's PC. virus is an adware that can recommend to download various rogue antimalware and fixing tools

Another feature that might be relevant while dealing with Surprise4u is the program's ability to collect browsing-related information. The app might insert tracking cookies into the infected web browsers and start gathering all of the information that is related to the user's browsing sessions and online activities, including:

  • Your IP address.
  • Browser type.
  • OS type.
  • Geolocation.[2]
  • Saved bookmarks.
  • Websites entered.
  • Hyperlinks/ads clicked.

Afterward, might share such information with other parties for receiving more income or might use the collected details in targeted advertising campaigns. You can get various attractive-looking advertisements delivered to your computer screen that carry similar offers which you were searching for on the Internet.

You cannot trust any content that comes from as this app can easily get you involved in various scams. You should decline all deals and offers that come from this domain and close the windows if you ever meet the bogus page online. Also, you can get Adblock Plus[3] installed in case you start receiving advertisements occasionally. Whatsapp virus

However, if the activities get so intense that you are not able to browser properly and your computer starts struggling, you should definitely find and remove from your computer system. Note that the adware might have also added bogus components to Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari.

There are a couple of ways how you could carry out the removal process. If you are a less-experienced user, we recommend downloading and installing reliable security software that will complete the job for you and also trying Reimage Reimage Cleaner Intego if you discover any system corruption. Alternatively, you can use the manual instructing guide that is added to the end of this article.   

Ways that are used for PUP distribution

Potentially unwanted programs are delivered by using deceptive techniques such as “software bundling”. This happens when the PUP is inserted into an entire package of freeware or shareware and delivered to the computer system by manipulating the downloading settings that are set to “Recommended”.

What you should do is change the downloading option to “Advanced” where you will be able to control all incoming downloads and opt-out all the products that you do not want to download to your computer system. Also, avoid installing software from unsecured sources and get your products/services only from reliable developers. 

According to experts,[4] adware and other potentially unwanted programs can also get distributed as fake software updates, e.g. flash player. If you are provided with an update request while browsing the Internet sphere, you should always check the official update release on the developer's or the program's official website.

Continuously, suspicious products can get delivered through third-party advertisements and hyperlinks that are provided on secondary websites. Regarding this fact, you should always pay attention to what type of website you are visiting and not click on everything that crosses your way. Also, having a reliable antimalware tool is a necessity if you want to keep your computer system fully protected.

Remove Whatsapp virus from your device 

If this suspicious application has appeared on your web browser such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari, you should remove as soon as possible. We recommend choosing antimalware software for completing the entire process as it is one of the most effective and safe ways to get rid of the cyber threat.

Alternatively, you can complete the removal with the help of manual step-by-step guidelines that have been added to the end of this article. These guiding steps will show you how to clean both your operating system and web browsers. Just do not forget to refresh the browser apps as the adware might have added bogus changes and components to these apps too.                                                                                                                                                                         

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Get rid of from Windows systems

To eliminate all suspicious applications from your Windows computer system and clean it from rogue additional content, you should perform the below-mentioned guiding steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Uninstall from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Erase from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Remove from Mozilla Firefox (FF)

To fully clean Mozilla Firefox from suspicious components and diminish all bogus changes, you can use the following instructions:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Delete from Google Chrome

To wipe out Google Chrome from questionable add-ons, extensions, and plug-ins, apply the following guidelines:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Get rid of from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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