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Remove WhiteCoupon ads (Mar 2017 update) - Improved Instructions

removal by Ugnius Kiguolis - - | Type: Adware

Why does your browser load WhiteCoupon ads for you?

WhiteCoupon virus is one of the adware[1] programs that are based on JustPlugIt engine. This potentially unwanted program (PUP) is capable of possessing all the most popular web browsers (Google Chrome, Mozilla Firefox, Internet Explorer, Safari), so it instantly starts implementing marketing campaigns using each of them. Once installed, it start pushing tons of annoying pop-up and banner advertisements and such activity clearly slows down[2] the computer. This suspicious program came into our notice not only because of its suspicious activity on the computer system that it gets installed on, but also because of suspicious techniques that are used for its distribution. WhiteCoupon adware typically arrives in a form of a browser’s plug-in alongside freeware and shareware programs. Despite the fact that software bundling[3] is considered to be legitimate, security experts are striving to ban it and claim that it’s a dodgy way to promote programs. Using this technique, the adware may infiltrate computers without being noticed and won’t even require user’s authorization to use computer’s resources, track one’s activities, display sponsored advertisements and so on. Due to its suspicious activities, some security researchers started calling this program as WhiteCoupon malware.

Examples of WhiteCoupon adsIn this picture, you can see examples of web ads that WhiteCoupon virus delivers. These ads usually pop up on the screen and cover part of it.

If you wonder why it is risky to keep adware such as WhiteCoupon on computers, then you have to keep in mind that they are sponsored by third parties and seek to make people visit their websites. This adware will send you dozens of sponsored ads (‘Ads by WhiteCoupon’, ‘WhiteCoupon Ads’, ‘Powered by WhiteCoupon’, etc.) that are filled with hyperlinks. Unfortunately, no one checks the content of promoted websites, which means that the chances to end up on a malicious website[4] are equal as to land on a safe domain. Keeping in mind the risk of WhiteCoupon redirects and useless services that program deceptively offers, you should not even consider keeping it on your computer. As soon as you notice it on your PC, perform a full system check with Reimage Reimage Cleaner Intego or SpyHunter 5Combo Cleaner software. If you are not yet convinced to remove this suspicious program from your computer, you should realize that it employs tracking cookies to monitor your activities online. The described PUP might use tracking technologies to find out your interests and spy on your browsing and search activities. Based on such data, it designs catchy-looking ads that might be used as a bait to lure you into pre-determined websites.

WhiteCoupon ads

What’s the best way to prevent installing spyware?

Most of the users cannot explain how and when WhiteCoupon hijack happened and usually they claim that they have certainly NOT downloaded this PUP manually. This can easily be explained. Security experts have found out that this adware usually spreads via software packages as a component of popular free software, for instance, download managers or media players. This suggests that despite the reputation of the website and reliability of the application that you are going to install, it’s very important to pay a considerable amount of attention to its installation process anyway. Reading EULA and Privacy Policy is always recommended. On top of that, it is strongly recommended to select Advanced or Custom installation option and deselect all add-ons, plug-ins, toolbars or extensions that are bundled with your download. Typically, users end up installing these additions if they decide to rely on pre-selected installation option, for instance, Default or Standard one. Do not choose these settings!

WhiteCoupon removal guidelines

If you can see WhiteCoupon ads in Chrome and other web browsers, it is a clear sign that your web browser has been compromised by WhiteCoupon virus. You shouldn’t let this ad-supported software stay in your computer system any longer, so organize your time and dedicate some of it for WhiteCoupon removal. Besides, bear in mind that the described adware may have attacked your machine together with other adware, for instance, BlackLister, Freemium, Surf Canyon, or others. That’s why in order to clean your computer completely, we recommend using a reputable anti-malware software[5]. In case you give a preference to manual removal option, you should follow these instructions:

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove WhiteCoupon ads, follow these steps:

Eliminate WhiteCoupon from Windows systems

Delete WhiteCoupon adware along with JustPlugIt software and all other shady programs that hijacked your PC without asking for your permission in a direct way.

To remove WhiteCoupon from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to WhiteCoupon (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall WhiteCoupon from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove WhiteCoupon from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for WhiteCoupon-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove WhiteCoupon, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to WhiteCoupon and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the WhiteCoupon-related entries.Uninstall from Mac 2

Get rid of WhiteCoupon from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for WhiteCoupon and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete WhiteCoupon removal.Reset Internet Explorer

Delete WhiteCoupon ads from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the WhiteCoupon-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase WhiteCoupon from Mozilla Firefox (FF)

Free Firefox from WhiteCoupon’s control by deleting all add-ons associated with the described adware. Keep in mind that the suspicious software might try to obfuscate itself under a different name, so for the best results, delete all extensions that seem at least a bit shady to you. You should look for these extensions: WhiteCoupon, JustPlugIt.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to WhiteCoupon and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case WhiteCoupon did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete WhiteCoupon removal.Reset Firefox 2

Remove WhiteCoupon from Google Chrome

Open Chrome and remove White Coupon extension from Extensions tab. The dangerous extension might be called WhiteCoupon, but if you can find any other shady ones such as JustPlugIt, delete them immediately, too.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to WhiteCoupon by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the WhiteCoupon-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete WhiteCoupon removal.Reset Chrome 2

Eliminate WhiteCoupon from Safari

Remove the following extensions from Safari: JustPlugIt (and all others related to it), WhiteCoupon.

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to WhiteCoupon and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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References
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  1. Jayne says:
    March 30th, 2017 at 10:11 am

    Just noticed that my browser displays whitecoupon ads! I suppose I have to remove this virus from the computer, right?

  2. Rock says:
    March 30th, 2017 at 10:12 am

    I wish I had an antimalware earlier…

  3. trye says:
    March 30th, 2017 at 10:13 am

    For some reason my antivirus doesnt detect whitecoupon virus, anyone can provide an explanation??

  4. Kingston92 says:
    March 30th, 2017 at 10:14 am

    Because its an antivirus not antimalware. It can detect critical viruses mainly. Whitecoupons is adware and usually antispyware or antimalware programs are used to remove them

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