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Remove WhiteCoupon ads (Mar 2017 update) - Improved Instructions

removal by Ugnius Kiguolis - - | Type: Adware

Why does your browser load WhiteCoupon ads for you?

WhiteCoupon virus is one of the adware[1] programs that are based on JustPlugIt engine. This potentially unwanted program (PUP) is capable of possessing all the most popular web browsers (Google Chrome, Mozilla Firefox, Internet Explorer, Safari), so it instantly starts implementing marketing campaigns using each of them. Once installed, it start pushing tons of annoying pop-up and banner advertisements and such activity clearly slows down[2] the computer. This suspicious program came into our notice not only because of its suspicious activity on the computer system that it gets installed on, but also because of suspicious techniques that are used for its distribution. WhiteCoupon adware typically arrives in a form of a browser’s plug-in alongside freeware and shareware programs. Despite the fact that software bundling[3] is considered to be legitimate, security experts are striving to ban it and claim that it’s a dodgy way to promote programs. Using this technique, the adware may infiltrate computers without being noticed and won’t even require user’s authorization to use computer’s resources, track one’s activities, display sponsored advertisements and so on. Due to its suspicious activities, some security researchers started calling this program as WhiteCoupon malware.

Examples of WhiteCoupon ads
In this picture, you can see examples of web ads that WhiteCoupon virus delivers. These ads usually pop up on the screen and cover part of it.

If you wonder why it is risky to keep adware such as WhiteCoupon on computers, then you have to keep in mind that they are sponsored by third parties and seek to make people visit their websites. This adware will send you dozens of sponsored ads (‘Ads by WhiteCoupon’, ‘WhiteCoupon Ads’, ‘Powered by WhiteCoupon’, etc.) that are filled with hyperlinks. Unfortunately, no one checks the content of promoted websites, which means that the chances to end up on a malicious website[4] are equal as to land on a safe domain. Keeping in mind the risk of WhiteCoupon redirects and useless services that program deceptively offers, you should not even consider keeping it on your computer. As soon as you notice it on your PC, perform a full system check with Reimage Reimage Cleaner or SpyHunter 5Combo Cleaner software. If you are not yet convinced to remove this suspicious program from your computer, you should realize that it employs tracking cookies to monitor your activities online. The described PUP might use tracking technologies to find out your interests and spy on your browsing and search activities. Based on such data, it designs catchy-looking ads that might be used as a bait to lure you into pre-determined websites.

WhiteCoupon ads

What’s the best way to prevent installing spyware?

Most of the users cannot explain how and when WhiteCoupon hijack happened and usually they claim that they have certainly NOT downloaded this PUP manually. This can easily be explained. Security experts have found out that this adware usually spreads via software packages as a component of popular free software, for instance, download managers or media players. This suggests that despite the reputation of the website and reliability of the application that you are going to install, it’s very important to pay a considerable amount of attention to its installation process anyway. Reading EULA and Privacy Policy is always recommended. On top of that, it is strongly recommended to select Advanced or Custom installation option and deselect all add-ons, plug-ins, toolbars or extensions that are bundled with your download. Typically, users end up installing these additions if they decide to rely on pre-selected installation option, for instance, Default or Standard one. Do not choose these settings!

WhiteCoupon removal guidelines

If you can see WhiteCoupon ads in Chrome and other web browsers, it is a clear sign that your web browser has been compromised by WhiteCoupon virus. You shouldn’t let this ad-supported software stay in your computer system any longer, so organize your time and dedicate some of it for WhiteCoupon removal. Besides, bear in mind that the described adware may have attacked your machine together with other adware, for instance, BlackLister, Freemium, Surf Canyon, or others. That’s why in order to clean your computer completely, we recommend using a reputable anti-malware software[5]. In case you give a preference to manual removal option, you should follow these instructions:

You may remove virus damage with a help of Reimage Reimage Cleaner . SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Reimage Cleaner, submit a question to our support team and provide as much details as possible.
Reimage Reimage Cleaner has a free limited scanner. Reimage Reimage Cleaner offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage Cleaner, try running Combo Cleaner.

To remove WhiteCoupon ads, follow these steps:

Eliminate WhiteCoupon from Windows systems

Delete WhiteCoupon adware along with JustPlugIt software and all other shady programs that hijacked your PC without asking for your permission in a direct way.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall WhiteCoupon and related programs
    Here, look for WhiteCoupon or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Uninstall WhiteCoupon from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for WhiteCoupon or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of WhiteCoupon from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for WhiteCoupon and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete WhiteCoupon removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete WhiteCoupon ads from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, WhiteCoupon should be removed from your Microsoft Edge browser.

Erase WhiteCoupon from Mozilla Firefox (FF)

Free Firefox from WhiteCoupon’s control by deleting all add-ons associated with the described adware. Keep in mind that the suspicious software might try to obfuscate itself under a different name, so for the best results, delete all extensions that seem at least a bit shady to you. You should look for these extensions: WhiteCoupon, JustPlugIt.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select WhiteCoupon and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete WhiteCoupon removal. Click on 'Reset Firefox' button for a couple of times

Remove WhiteCoupon from Google Chrome

Open Chrome and remove White Coupon extension from Extensions tab. The dangerous extension might be called WhiteCoupon, but if you can find any other shady ones such as JustPlugIt, delete them immediately, too.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select WhiteCoupon and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete WhiteCoupon removal. Click on 'Reset' button to complete your removal

Eliminate WhiteCoupon from Safari

Remove the following extensions from Safari: JustPlugIt (and all others related to it), WhiteCoupon.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for WhiteCoupon or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete WhiteCoupon removal process. Select all options and click on 'Reset' button

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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  1. Jayne says:
    March 30th, 2017 at 10:11 am

    Just noticed that my browser displays whitecoupon ads! I suppose I have to remove this virus from the computer, right?

  2. Rock says:
    March 30th, 2017 at 10:12 am

    I wish I had an antimalware earlier…

  3. trye says:
    March 30th, 2017 at 10:13 am

    For some reason my antivirus doesnt detect whitecoupon virus, anyone can provide an explanation??

  4. Kingston92 says:
    March 30th, 2017 at 10:14 am

    Because its an antivirus not antimalware. It can detect critical viruses mainly. Whitecoupons is adware and usually antispyware or antimalware programs are used to remove them

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