Windows Defender Browser Protection is a fake alert that attempts to imitate a legitimate Microsoft protection tool

Windows Defender Browser Protection is a fake notification that users may encounter while browsing the web on Google Chrome, Mozilla Firefox, Internet Explorer, or another browser. As soon as they enter a malicious website (which they might have been redirected to from another site or due to adware infection), they are informed that the banking account information is in danger of being stolen, but the intrusion was supposedly stopped. However, Windows Defender Browser Protection red screen also claims that users' sensitive information is still in danger and that they should contact the tech support at +1 (578) 844-2039 help desk (although keep in mind that this number might vary).
Under no circumstances call the provided number, as the person who picks up the phone will try to convince you that your machine is in grave danger due to some alleged malware infection. As evident, Windows Defender Browser Protection popup is just an online scam designed to trick you into paying fake tech support fees for crooks. Nevertheless, if you encounter the notification often, you should check your system for adware.[1]
The misconception about Windows Defender Browser Protection alert being legitimate comes from the name itself – it is Microsoft's legitimate application. Nonetheless, since the release of Chrome-based Edge in January 2020, the tech giant discontinued the distribution and support of the tool. Hence, if you see any alerts mentioning its name, it's a scam – do not respond to it and call the cybercriminals.
| Name | Windows Defender Browser Protection |
| Type | Tech support scam, online fraud message |
| Distribution | Online scams can be populated on any type of websites that users get redirected to by clicking a suspicious ad on another site or get redirected by adware which is secretly installed on their systems |
| Content | The message claims that Mozilla Firefox has detected malware on user's machine and that sensitive information is in danger until the call is made to an alleged Microsoft technician at +1 (578) 844-2039 (note: number may vary) |
| Associated risks | Money loss, sensitive information lead to malicious parties, installation of malware, identity theft |
| Error code displayed | System_Protect_-_PROTECT_ERROR_0xEB4748216 |
| Termination | Simply because you see a Windows Defender Browser Protection scam message, it does not mean your machine is infected, although you should close down the tab that displays the alert immediately. However, you should make sure that adware is not involved – scan your machine with anti-malware or check our manual removal guide below |
| System fix | If despite checking and removing adware or malware from your machine, you are suffering from system crashes, BSoDs, and other issues, you can use PC repair tool FortectIntego to fix them |
Initially, Windows Defender Browser Protection is a legitimate extension developed and released by Microsoft as a tool that could stop users from entering malicious websites and those of dubious content. The extension principle is simple: it blocks all the URLs that are included in Microsoft's database, [ironically] including the ones that push the fake Windows Defender Browser Protection red screen alert.
Therefore, those who never installed Windows Defender Browser Protection on their web browsers in the first place should be wondering why they see notifications from this app. The truth is that everything compiled on the alert is fake and not genuine. In fact, the Windows Defender Browser Protection popup is riddled with grammar and spelling mistakes, as well as various inconsistencies from a technical point of view, for example:
- Windows Defender Browser Protection is a name of an extension, which would limit the credibility of the fake pop-up to those who actually have it installed;
- The mentioned “Stop code” suggests that Mozilla Firefox has detected malware (regardless of which browser is used), while the phone number of the alleged support belongs to Microsoft;
- Constant vague statements about the alleged malware infection: at some points in the Windows Defender Browser Protection error message it is claimed that the alleged virus has been stopped, while only a few sentences later, the user is informed that danger is not gone at all. So which one is it?
Aside from these traits of Windows Defender Browser Protection scam, you should also be aware that Microsoft (or Mozilla) would never provide a contact number. For that, error codes are used, and the legitimate tech support has other means (such as email) to contact its users.
Finally, you should always remember that every single message that claims your computer is infected with viruses is bogus, as it is virtually impossible to detect malware via the browser unless a remote connection is established to the device. Speaking of which – if you would call scammers[2] behind Windows Defender Browser Protection alert, they would most likely ask you to allow them to connect to your computer remotely via TeamViewer or similar software.
After that, crooks would show you various files or connections that are allegedly made by cybercriminals, and that their tech support would take care of the matter, only after payment is made, of course. In some cases, the criminals could ask you for as much as $1,000 for their “services.” Therefore never engage in any talks with these scammers and simply remove Windows Defender Browser Protection popup message by closing down the malicious site that is showing you the red screen notification.

Nevertheless, Windows Defender Browser Protection removal might not be over yet, even if this is the first time you encountered this fake alert. You should still check whether your system is clear from adware – this software is often to blame for redirects, banners, offers, coupons, and other potentially malicious content being displayed to you.
To get rid of adware, which leads to dangerous sites displaying Windows Defender Browser Protection scam, you should check the installed application list and uninstall everything suspicious. In other cases, the culprit could be a browser extension, in case of which you should reset your installed browsers. If you still suffer from system slowdowns and are seeing errors regularly, there might be a technical problem that could be fixed with a repair tool like FortectIntego.
Social engineering is a tool that help crooks earn millions each year – don't fall a victim
Online scams are incredibly prevalent; there are multiple stories online on how the law enforcement managed to stop another Indian-based call center that specializes in scamming users.[3] However, the sad truth is that all of these crooks will never be stopped, and online fraud will continue – unless the internet shuts down globally for some reason, which is highly unlikely to happen.
Therefore, the best way to protect yourself from online scams is to learn about them as much as possible. As we previously mentioned, threat actors often use familiar names such as Microsoft or Google in order to make users believe that the message is legitimate. Also, fake alerts often include bogus claims about virus infections and are riddled with various mistakes.
Additionally, one more important note that could help you to detect scams is the domain name which the alert is displayed from – these often are completely unrelated to Microsoft, Apple, or other reputable companies. Nevertheless, you should be aware that crooks might incorporate these words within a bogus URL, such as Apple.com-clean-os.live.
While knowing about scams is important, it is best not to encounter them in the first place to avoid confusion. For that, you should avoid all the potentially unwanted programs by carefully installing apps from third-parties (remove ticks from pre-ticked boxes, read fine print, watch out of misleading deals, and always pick Advanced installation settings instead of Recommended when prompted), and also install security tools that could aid you with computer and browser protection – anti-malware, firewall, and the ad-blocker.

Get rid of Windows Defender Browser Protection root cause – adware
While there is no rule that you are definitely infected with the Windows Defender Browser Protection virus (namely, adware), you should be cautious, as PUPs often travel within software bundles,[4] which hinders users' ability to stop them on time before they are installed automatically. As mentioned above, you should never rush while installing freeware from third-parties.
Therefore, to remove Windows Defender Browser Protection related adware, you should either check the installed program list and uninstall everything suspicious or make use of anti-malware software. Note that not all security software can detect potentially unwanted programs, so you should employ one that has the feature or specializes in PUPs.
If your system was indeed infected with adware, you should also make sure that you reset all the installed browsers after Windows Defender Browser Protection removal, as explained in the instructions below.
Finally, if you called cybercriminals and provided them with any type of sensitive information, you should think of preventive actions to protect yourself: contact your bank and explain that you have been scammed online, change your passwords and report the encounter to your local authorities that handle fraud.
Uninstall from Windows
Uninstall from Windows 10/8:
- Type Control Panel into the Windows search box and open the result.
- Under Programs, select Uninstall a program.

Uninstall from Windows 7/XP:
- Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
- In Control Panel, select Programs > Uninstall a program.

Remove the unwanted program:
- In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
- If User Account Control appears, click Yes to confirm, then complete the removal.

Delete from macOS
Remove the unwanted application:
- From the menu bar, select Go > Applications.
- In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).

Delete leftover files and folders:
- Select Go > Go to Folder.
- Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
- Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.

- Finally, empty the Trash to permanently remove the leftovers.
Reset Internet Explorer
Remove dangerous add-ons:
- Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
- Pick Manage Add-ons.
- You will see a Manage Add-ons window. Here, look for suspicious plugins. Click on these entries and select Disable.

Change your homepage if it was altered:
- Open IE and click on the Gear icon.
- Select Internet Options.
- In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
- Click Apply and then select OK.

Delete temporary files:
- Press on the Gear icon and select Internet Options.
- Under Browsing history, click Delete...
- Select relevant fields and press Delete.

Reset Internet Explorer:
- Click on Gear icon > Internet options and select Advanced tab.
- Select Reset.
- In the new window, check Delete personal settings and select Reset.

Remove from Microsoft Edge
Delete unwanted extensions from MS Edge:
- Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
- From the list, pick the extension and click on the Gear icon.
- Click Remove.

Clear cookies and other browser data:
- Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
- Under Clear browsing data, pick Choose what to clear.
- Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.

Restore new tab and homepage settings:
- Click the menu icon and choose Settings.
- Then find On startup section.
- Click Remove next to any suspicious startup page.
Reset MS Edge if the above steps did not work:
- Press on Ctrl + Shift + Esc to open Task Manager.
- Click on More details arrow at the bottom of the window.
- Select Details tab.
- Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.

Instructions for Chromium-based Edge
Delete extensions from MS Edge (Chromium):
- Open Edge and click select Settings > Extensions.
- Delete unwanted extensions by clicking Remove.

Clear cache and site data:
- Click on Menu and go to Settings.
- Select Privacy, search and services.
- Under Clear browsing data, pick Choose what to clear.
- Under Time range, pick All time.
- Select Clear now.

Reset Chromium-based MS Edge:
- Click on Menu and select Settings.
- On the left side, pick Reset settings.
- Select Restore settings to their default values.
- Confirm with Reset.
- This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.

Remove from Mozilla Firefox (FF)
Remove dangerous extensions:
- Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
- Select Add-ons.
- In here, select the unwanted extension and click Remove.

Reset the homepage:
- Click three horizontal lines at the top right corner to open the menu.
- Choose Settings.
- Under Home, set your preferred homepage and new tab settings.
Clear cookies and site data:
- Click Menu and pick Settings.
- Go to Privacy & Security section.
- Scroll down to locate Cookies and Site Data.
- Click on Clear Data...
- Select Cookies and Site Data and Temporary cached files and pages, then click Clear.

Reset Mozilla Firefox
If clearing the browser as explained above did not help, reset Mozilla Firefox:
- Open Mozilla Firefox browser and click the Menu.
- Go to Help and then choose Troubleshooting Information.

- Under Give Firefox a tune up section, click on Refresh Firefox...
- Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.

Remove from Google Chrome
Delete malicious extensions from Google Chrome:
- Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
- In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.

Clear cache and web data from Chrome:
- Click on Menu and pick Settings.
- Under Privacy and security, select Clear browsing data.
- Select Browsing history, Cookies and other site data, as well as Cached images and files.
- Click Clear data.

Change your homepage:
- Click menu and choose Settings.
- Look for a suspicious site in the On startup section.
- Click on Open a specific or set of pages and click on three dots to find the Remove option.
Reset Google Chrome:
If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:
- Click on Menu and select Settings.
- In the Settings, scroll down and click Advanced.
- Scroll down and locate Reset and clean up section.
- Now click Restore settings to their original defaults.
- Confirm with Reset settings.

Delete from Safari
Remove dangerous extensions:
- Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
- Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.

Clear history and website data:
- Click Safari in the menu and pick Clear History.
- Set Clear to all history and confirm with Clear History.

Reset Safari:
- Click Safari in the menu and select Preferences > Advanced.
- Enable Show Develop menu in menu bar.
- From the menu bar, click Develop and select Empty Caches.

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