Severity scale:  
  (15/100)

Remove Apple.com-clean-os.live (Simple Removal Guide) - Free Instructions

removal by Jake Doevan - - | Type: Adware

Apple.com-clean-os.live is a fake pop-up message which acts as scareware to gain income from Mac users

Apple.com-clean-os.live scam

Apple.com-clean-os.live is a scamming application[1] which appears only on Mac machines and devices. This potentially unwanted application pops out unexpectedly and provides a message which claims that infections were found on Mac OS X with MacOS 10.14 Mojave and banking credentials together with other sensitive information is at big risk. As a solution to the problem, criminals offer to chose the “Scan now” button and getting rid of the malware. Note that these people are not from the Apple organization as they only pretend to be from there to give a more legitimate look for the rogue pop-up message. You can encounter such false notification on any web browser that you are using, including Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari.

Name Apple.com-clean-os.live
Type Scam
Sub-type Scareware/potentially unwanted program
OS infected The scam appears only on Mac devices
Other similar scams apple.com-cleaner.systems
Distribution sources Bundled programs, infected hyperlinks, third-party content
Tools for detection ReimageIntego, SpyHunter 5Combo Cleaner
Removal process Get reliable programs to delete the rogue pop-up 

Apple.com-clean-os.live virus appears to be very similar to another rogue application, known as apple.com-cleaner.systems. This pop-up message appears to be almost the same and has the purpose to scare victims also. A user has reported this scam to an Apple forum as it has been bothering him while using the Safari web browser.[2]

There are many similar scamming applications created for Mac and Windows devices. However, due to the increasing usage of Mac machines, developers have been creating even more rogue programs that can attack Mac OS X users and Apple.com-clean-os.live pop-up scam is one of them.

Usually, Apple.com-clean-os.live appears due to the secret installation of a potentially unwanted program. Such thing happens when the user permits rogue objects to be downloaded on the computer together with regular software. However, sometimes, the scam message might appear only on specific third-party websites.

Note that all information that is provided by Apple.com-clean-os.live is completely false. Do not fall for believing that dangerous malware has invaded your computer and definitely DO NOT press the “Scan now” button. If you do, you might be convinced to install rogue software or even provide some sensitive details of your own.

If you encounter Apple.com-clean-os.live scam only on a couple of web pages and it does not bother you after you close the rogue website, there probably is no potentially unwanted application installed on your computer system. However, you still can perform a full system scan with software such as ReimageIntego or SpyHunter 5Combo Cleaner to find out the exact truth.

If the anti-malware program has detected a rogue app in your system, you should take actions to perform the Apple.com-clean-os.live removal. Use reputable software or try getting rid of the PUP[3] with our below-provided manual guide. Additionally, make sure that you clean and refresh all web browsers that were infected.

You definitely need to remove Apple.com-clean-os.live virus to stop its showing whenever you browse the Internet. Continuously, this scam might post questionable pop-up notifications on your computer screen and even collect details that relate to your browsing sessions, activity, and habits. 

Apple.com-clean-os.live PUPApple.com-clean-os.live is a pop-up scam message which appears on Mac desktops

Scams are spread with the help of deceptive marketing techniques

If you have encountered a scam on your computer, and you know that some rogue application is guilty of its appearance, you should take actions to get rid of it. However, it is also very important to gain knowledge in distribution methods of such scamming programs. According to technology experts from NoVirus.uk,[4] pop-up scams are usually delivered by using deceptive marketing techniques such as “bundling” or through infected hyperlinks.

Good news is that you can avoid secret infiltration of potentially unwanted programs by completing some security-based actions on your own. You should:

  • choose the Custom/Advanced installation mode in order not to let any rogue content in the system;
  • stay away from questionable websites (especially, third-party ones);
  • install reliable antivirus protection;
  • make sure that you do not skip any downloading steps if you decide to complete the process on your own.

Terminate Apple.com-clean-os.live pop-up scam from your Mac machine and web browser app

If the scamming application has been bothering you recently, make sure that you do not press the “Scan now” button as it might take you to unknown websites, try to convince you to install rogue software, or even ask for personal information. We offer you to perform the Apple.com-clean-os.live removal by using strong anti-malware programs which will deal with the elimination very easily and most important, safely.

Additionally, you can remove Apple.com-clean-os.live virus on your own if you want to. However, make sure that you have enough skills for this type of process. First, erase all rogue content and stop dubious running tasks on your Mac machine. After that, clean web browser applications such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Apple.com-clean-os.live, follow these steps:

Get rid of Apple.com-clean-os.live from Mac OS X system

Eliminate all PUP-related content from your Mac OS X computer. Use these instructions to complete the process as required:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Apple.com-clean-os.live from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Apple.com-clean-os.live-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Apple.com-clean-os.live, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Apple.com-clean-os.live and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Apple.com-clean-os.live-related entries.Uninstall from Mac 2

Uninstall Apple.com-clean-os.live from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Apple.com-clean-os.live and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Apple.com-clean-os.live removal.Reset Internet Explorer

Eliminate Apple.com-clean-os.live from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Apple.com-clean-os.live-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase Apple.com-clean-os.live from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Apple.com-clean-os.live and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Apple.com-clean-os.live did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Apple.com-clean-os.live removal.Reset Firefox 2

Delete Apple.com-clean-os.live from Google Chrome

If you are likely to clean Google Chrome by yourself, you can try using these instructing steps to perform the process:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Apple.com-clean-os.live by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Apple.com-clean-os.live-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Apple.com-clean-os.live removal.Reset Chrome 2

Remove Apple.com-clean-os.live from Safari

Get rid of suspicious-looking content from your Safari browser application by looking through these guiding lines:

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Apple.com-clean-os.live and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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