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  • Active
  • Severity: Medium
  • Adware
  • Windows, Mac
  • Verified · Jun 2021

How to remove Unanalytics.com

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Linas Kiguolis · Expert in social media

Unanalytics is a platform that leads to advertising sites and even scams

Unanalytics.com PUP

Unanalytics is a potentially dangerous domain that we do NOT recommend visiting. This redirect website is closely related to adware[1] which interrupts people with misleading pop-up ads while they are browsing the Internet. As a result, you can be interrupted by MacKeeper ads, various Tech support scams, and similar ads promoting potentially unwanted programs (PUPs). In addition, the redirect scam can cause fake notifications used to swindle users' personal information by promising tempting prizes, such as iPhone X or Ray-bans. If the virus related to this activity has already infiltrated your system without your permission, make sure you stop its activity before it leads you to malware-filled websites. 

The summary of the cyber threat
Name Unanalytics.com
Type Adware
Danger level Medium. Can hijack web browsers and redirect to potentially dangerous websites
Affected OS Windows, Mac OS X
Targeted browsers Google Chrome, Mozilla Firefox, Safari, etc.
Symptoms Redirects to questionable sites, an increased amount of ads, installation of shady extensions
Repair Recovering functions and system, files is possible with FortectIntego and similar tools
To delete the threat you need to get an anti-malware tool and run a full system scan

If you are not attentive enough, you can hardly see how Unanalytics.com infiltrates your computer. It can be related to any PUP, so make sure you double-check every program before letting it into your system. Typically, you just need to deselect check marks that allow the installation of additional components, including browser add-ons and extensions. 

Once inside the system, the main issue caused by this redirect virus can be explained as the redirect tendency. When affected, your browsing sessions can be disturbed any minute by a visit to an unknown shopping website, technical support site, or webpage that claims that your PC needs to be cleaned from viruses using suspicious tools.

Unanalytics virus is widely used for promoting questionable software, such as useless PC optimization tools, antivirus programs or malware removal utilities. For example, Mac Tonic, Advanced Mac Cleaner, etc. However, installing them might lead to malware or trojan infiltration. Hence, instead of cleaning your PC, you might actually get it infected.

Researchers from NoVirus.uk[2] report that the online activity of this scam visibly increased in June 2018. This shady application has been noticed promoting MacKeeper – a deceptive application that is supposed to clean Mac computers and laptops – and other fake PC optimization tools. Keep in mind that the use of such software is not recommended as most of such examples bombard their users with fake error notifications and then start offering their paid versions. 

Unanalytics.com adware

Once you buy it, they either stop showing you their exaggerated alerts or remove several hundreds of registry entries that have nothing in common with improved functionality of your PC. So, it is better to decline all offers that come from Unanalytics.com domain and install only expert-reviewed computer tools, products, and services.

According to reports, the page has mostly been interrupting Google Chrome users. After the hijack, it either tries to open a new browser’s tab or loads its own domain instead of the requested one. However, we should also add that Chrome users often receive a “Deceptive site ahead” warning that stops them from visiting this potentially dangerous website. For that, you must always keep your browser up to date.

The latest research data claims that redirects to this suspicious domain are triggered by Better History Chrome extension.[3] This add-on was safe to use until its developer sold it. Since then the add-on was used for suspicious activities. Therefore, Better History extension removal is the first step in Unanalytics.com removal. In order to stop annoying activities on the browser, you need to delete other questionable toolbars or add-ons installed without your consent too.

Additionally, you have to investigate the system and uninstall all shady PC optimization tools, security programs, and other questionable software. You can follow the manual elimination guide that is placed at the end of this article or use a simpler solution to remove Unanalytics.com – automatic elimination with MalwarebytesMalwarebytes, SpyHunterCombo Cleaner, or your preferred anti-malware software.

Unanalytics.com virus

Nevertheless, Unanalytics.com is known for injecting tracking cookies that are able to collect various information about the user's browsing activity (e.g. commonly visited pages, browser type, saved bookmarks). Even though the developers in the Privacy Policy describe these cookies are friendly components, note that collected data can be passed on to other parties or used for providing fake but attractive-looking offers:

This website uses its own “cookies” to increase user-friendliness (“cookies” are data records that are sent from the web server to the user’s browser and stored there for later retrieval). No personal data is stored in our own “cookies”. You can generally prevent the use of “cookies” if you prohibit the storage of “cookies” in your browser.

As you can see, there is nothing positive about the page. Besides, VirusTotal has discovered that three antivirus engines find this domain phishing or malicious.[4] If your antivirus also shows these signs, do not postpone the removal process. However, if ads from this site have been coming only on some occasions, you can try preventing their appearance with AdBlock[5] or by completing these manual actions:

  • Open the browser app that is showing annoying ads.
  • Locate the menu in the upper right corner of your browser window.
  • Find the Settings section and continue with Advanced.
  • Take a look below Site Settings and you should find Notifications.
  • Discover the Unanalytics.com domain and remove it from the notification list.

Ad-supported programs usually sneak into the machine without the user’s knowledge

Adware and other types of PUPs usually spread with the help of freeware and shareware. Developers of free programs are interested in getting profits, so they agree to include additional apps for a specific price. Meanwhile, authors of adware are interested in sneaking into as many computers as possible in order to generate advertising-based revenue too.

Nevertheless, this scheme might seem shady; it’s absolutely legitimate. Though, you need to get used to safe freeware installation practices:

  • Download programs from legitimate websites only, meaning forget about torrents and similar file-sharing sites.
  • Read Terms of Use and other provided information before installing the program.
  • Use Advanced/Custom instead of Recommended/Quick setup.
  • Opt-out all third-party apps that are included in the same software package.

Getting rid of the virus from OS and browsers

To remove Unanalytics entirely, you need to uninstall questionable extensions and programs and reset each of the affected web browsers. The guide given below will help you to complete this task. However, if you are not thinking about yourself as an experienced computer user, we suggest using an automatic elimination option as a more trustworthy way while trying to fix the affected computer system.

For automatic Unanalytics removal, use one of the anti-malware apps that we listed down below. All it takes is to install the program, update it and run a full system scan. When your security software cleans the device, you additionally recommend resetting your browser to eliminate virus leftovers, such as tracking cookies and information collected about you.

Unanalytics.com removal process displayed in a video clip

If you have been running into some trouble when trying to remove the program from your computer or browsers, we are here to help you in every way we can. For this purpose, we have even created a detailed video clip in which we have simply shown the entire adware removal process. If you are likely to watch it, click below:

Uninstall from Windows

Uninstall from Windows 10/8:

  1. Type Control Panel into the Windows search box and open the result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 10/8

Uninstall from Windows 7/XP:

  1. Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP

Remove the unwanted program:

  1. In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
  2. If User Account Control appears, click Yes to confirm, then complete the removal.Uninstall the unwanted program from Windows

Delete from macOS

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click Remove.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Remove next to any suspicious startup page.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.
  5. This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select the unwanted extension and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Settings.
  3. Under Home, set your preferred homepage and new tab settings.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data...
  5. Select Cookies and Site Data and Temporary cached files and pages, then click Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox...
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings.Reset Chrome 2

Delete from Safari

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari

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