Relosoun is a phishing site that exposes users to a variety of scams in order to obtain their personal information
Relosoun is a malicious website that tries to trick users into participating in fake surveys to make them install bogus software, subscribe for questionable services or retrieve personal information from them.[1] When Google Chrome, Mozilla Firefox, Safari, or other browser users end up on scam sites like Congratulations Amazon user, Amazon membership rewards, or similar, there is a high chance that their machine is infected with adware – a potentially unwanted program that seeks to gain revenue through advertisement. However, Relosoun developers do not care if the commercial content that is shown is safe, and users might end up losing their money or even expose their personal data, which can later result in identity theft. Additionally, adware is often used to spy on people, recording browsing history and other details to serve targeted ads, pop-ups, in-text links, banners, etc.
| Name | Relosoun |
|---|---|
| Type | Adware |
| Danger level | Medium. No essential system changes, although can lead to unsafe sites |
| Symptoms | Users encounter numerous redirects to questionable sites and receive intrusive ads while browsing |
| Distribution technique | Software bundling |
| Elimination | Use a robust security tool to uninstall Relosoun.com and scan the system with FortectIntego to fix PUP damage |
Users who do not pay attention during the installation of freeware might unconsciously install Relosoun.com adware as well. Once it settles, this PUPs modifies specific browser settings to access information about its users. As a result, this ad-supported program collects various non-personally identifiable data.
The gathered information is exploited to learn more about adware users and target them with customized Relosoun.com ads and redirects. In other terms, developers of the PUP aim to attack as much traffic as possible to the affiliate sites and increase pay-per-click[2] revenue.
Unfortunately, none of the contrivers actually monitor the content they promote and check where Relosoun.com redirect virus leads people. Therefore, some ads might appear in one of the following forms and trigger an automatic installation of malware[3]:
- in-text;
- pop-up;
- banner;
We strongly advise you to not only refrain from clicking suspicious ads but also perform Relosoun.com removal right away. Since adware is hard to identify, the easiest way is to run a full system scan with a reputable security tool. Otherwise, you can find manual elimination instructions below.
Finally, experts suggest installing FortectIntego after you remove Relosoun virus. This tool is designed to optimize the system, fix virus damage and help avoid most common Windows errors. Thus, it could significantly improve your computer's performance in the long-run.
Learn how to unpack software bundles and avoid PUPs
Developers pack adware programs and freeware together. As a result, users download both applications unconsciously and infiltrate ad-supported programs on their systems. Luckily, there are several simple steps to take in order to avoid potentially unwanted programs (PUPs).
The first step is to change Quick/Recommended settings to Custom/Advanced ones. This way you will see additional components which are included in the software bundle. Once you find them, make sure that you opt out all pre-selected boxes that allow installing adware.
Another step is to stay away from commercial content online. This includes advertisements, surveys, suspicious pages, and email spam emails. Researchers[4] note that adware programs can also infiltrate via malicious ads once the user clicks on them. Thus, take precautionary measures.
Uninstall Relosoun.com redirect virus
You have two options to remove Relosoun.com — manual or automatic elimination. The fastest way to complete the uninstall is to run an entire system scan with a reliable malware removal tool. You can either use one from the list below or choose another antivirus.
If you decide to complete Relosoun.com removal manually, check the instructions below. They are designed to guide you through the elimination procedure and show how to reset affected browsers, including Google Chrome, Mozilla Firefox, Safari, Internet Explorer and others.
Finally, if anti-malware software does not find any infections on your device, you should perform the following steps on your browsers to stop Relosoun.com notifications:
Google Chrome:
- Click on Menu (three vertical dots) and select Settings;
- Scroll down and select Advanced;
- Enter Content settings;
- Click on Notifications;
- Scroll down to the Allow section;
- Find Relosoun.com, click on three vertical dots and pick Block.
Internet Explorer:
- Go to Settings > Internet options;
- Locate Privacy tab and pick Settings (in Pop-up blockers section);
- Relosoun.com should be on the list – remove it.
Mozilla Firefox:
- Click on Settings > Options;
- Go to Privacy & Security;
- Go to Permissions and select Settings;
- Find Relosoun.com, click on drop-down menu and select Block.
Safari:
- Click on Safari and pick Preferences;
- Go to Notifications;
- Find Relosoun.com and click on Deny.
Android (Chrome):
- Go to Menu and choose Site settings;
- Pick Notifications;
- A list of Blocked and Allowed notifications from various URLs will appear;
- Select Relosoun.comC and tap on Clear & Reset.
Uninstall from Windows
Uninstall from Windows 10/8:
- Type Control Panel into the Windows search box and open the result.
- Under Programs, select Uninstall a program.
Uninstall from Windows 7/XP:
- Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
- In Control Panel, select Programs > Uninstall a program.
Remove the unwanted program:
- In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
- If User Account Control appears, click Yes to confirm, then complete the removal.
Delete from macOS
Remove the unwanted application:
- From the menu bar, select Go > Applications.
- In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).
Delete leftover files and folders:
- Select Go > Go to Folder.
- Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
- Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.
- Finally, empty the Trash to permanently remove the leftovers.
Reset Internet Explorer
Remove dangerous add-ons:
- Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
- Pick Manage Add-ons.
- You will see a Manage Add-ons window. Here, look for suspicious plugins. Click on these entries and select Disable.
Change your homepage if it was altered:
- Open IE and click on the Gear icon.
- Select Internet Options.
- In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
- Click Apply and then select OK.
Delete temporary files:
- Press on the Gear icon and select Internet Options.
- Under Browsing history, click Delete...
- Select relevant fields and press Delete.
Reset Internet Explorer:
- Click on Gear icon > Internet options and select Advanced tab.
- Select Reset.
- In the new window, check Delete personal settings and select Reset.
Remove from Microsoft Edge
Delete unwanted extensions from MS Edge:
- Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
- From the list, pick the extension and click on the Gear icon.
- Click Remove.
Clear cookies and other browser data:
- Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
- Under Clear browsing data, pick Choose what to clear.
- Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.
Restore new tab and homepage settings:
- Click the menu icon and choose Settings.
- Then find On startup section.
- Click Remove next to any suspicious startup page.
Reset MS Edge if the above steps did not work:
- Press on Ctrl + Shift + Esc to open Task Manager.
- Click on More details arrow at the bottom of the window.
- Select Details tab.
- Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.
Instructions for Chromium-based Edge
Delete extensions from MS Edge (Chromium):
- Open Edge and click select Settings > Extensions.
- Delete unwanted extensions by clicking Remove.
Clear cache and site data:
- Click on Menu and go to Settings.
- Select Privacy, search and services.
- Under Clear browsing data, pick Choose what to clear.
- Under Time range, pick All time.
- Select Clear now.
Reset Chromium-based MS Edge:
- Click on Menu and select Settings.
- On the left side, pick Reset settings.
- Select Restore settings to their default values.
- Confirm with Reset.
- This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.
Remove from Mozilla Firefox (FF)
Remove dangerous extensions:
- Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
- Select Add-ons.
- In here, select the unwanted extension and click Remove.
Reset the homepage:
- Click three horizontal lines at the top right corner to open the menu.
- Choose Settings.
- Under Home, set your preferred homepage and new tab settings.
Clear cookies and site data:
- Click Menu and pick Settings.
- Go to Privacy & Security section.
- Scroll down to locate Cookies and Site Data.
- Click on Clear Data...
- Select Cookies and Site Data and Temporary cached files and pages, then click Clear.
Reset Mozilla Firefox
If clearing the browser as explained above did not help, reset Mozilla Firefox:
- Open Mozilla Firefox browser and click the Menu.
- Go to Help and then choose Troubleshooting Information.
- Under Give Firefox a tune up section, click on Refresh Firefox...
- Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.
Remove from Google Chrome
Delete malicious extensions from Google Chrome:
- Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
- In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.
Clear cache and web data from Chrome:
- Click on Menu and pick Settings.
- Under Privacy and security, select Clear browsing data.
- Select Browsing history, Cookies and other site data, as well as Cached images and files.
- Click Clear data.
Change your homepage:
- Click menu and choose Settings.
- Look for a suspicious site in the On startup section.
- Click on Open a specific or set of pages and click on three dots to find the Remove option.
Reset Google Chrome:
If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:
- Click on Menu and select Settings.
- In the Settings, scroll down and click Advanced.
- Scroll down and locate Reset and clean up section.
- Now click Restore settings to their original defaults.
- Confirm with Reset settings.
Delete from Safari
Remove dangerous extensions:
- Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
- Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.
Clear history and website data:
- Click Safari in the menu and pick Clear History.
- Set Clear to all history and confirm with Clear History.
Reset Safari:
- Click Safari in the menu and select Preferences > Advanced.
- Enable Show Develop menu in menu bar.
- From the menu bar, click Develop and select Empty Caches.
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