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“Amazon.com Membership Rewards” scam. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Adware
12

“Amazon.com Membership Rewards” pop-ups ask people to participate in a survey

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“Amazon.com Membership Rewards” pop-up is is a fake notification telling people that they've been selected as applicants to win valuable prizes.[1] The only option available on the “Amazon.com Membership Rewards” alert is an OK button, which once clicked redirects Chrome or another web browser to a pretend-to-be Amazon questionnaire.

In most of the cases, “Amazon.com Membership Rewards” scam is generated by coupon2342341.com domain. On the initial pop-up window, victims see a small box with OK button. Unfortunately, this pop-up will not go away unless people click the OK button because it freezes the browser and allows the user to navigate only in one direction – to answer the questionnaire.

No matter how much you trust Amazon, do not fall for this trick. Amazon does not offer to win 1000 USD for answering several questions. The “Amazon.com Membership Rewards” virus is employed by scammers who seek to find out what is your name, email address, telephone number, and other personal information. Such information can further be used for various shady activities, such as phone scam or malspam.[2] Also, by filling up the questionnaire, you may subscribe an unknown service and start getting an increased telephone bill every month.

Therefore, although this pop-up does not cause direct harm to your PC and your privacy, it can ruin your web browsing experience and extort personal information out of you. Therefore, you should remove “Amazon.com Membership Rewards” virus without delay.

Sometimes “Amazon.com Membership Rewards” removal is difficult to perform. That's because it's not clear what software has to be eliminated from the system to disable “Amazon.com Membership Rewards” ads. These fake pop-ups spring up due to adware infection. Therefore, to terminate ads, pop-ups, scam alerts or whatnot, you have to get rid of “Amazon.com Membership Rewards” related adware. The easiest way to do that is to launch Reimage scanner. If nevertheless, you prefer regular removal methods, you can find easy “Amazon.com Membership Rewards” removal guide below this article.

Stealthy adware installation can be controlled

Adware-type programs spread by bundling. That's a fact. Millions of people end up installing software bundles without being aware of that. The reason for this is nothing else but lack of knowledge about cybersecurity.

Those who seek to keep the system protected from malware like adware and browser hijacker has to remember that they are disseminated as attachments of free programs, most of which exhibit a rather high rate of downloads per day. The installation of such applications by hitting the Next button all the time widely opens the door for potentially unwanted programs to enter your PC's system.

To prevent this from happening, experts[3] recommend selecting Advanced and Custom installation method all the time. Although such installation is a little bit longer if compared to Quick or Basic, it will disclose windows with additional installers and provide the possibility to opt out of them.

Stop “Amazon.com Membership Rewards” scam

“Amazon.com Membership Rewards” virus can disrupt your web browsing severely. The adware that triggers the scam may not only generate this fake survey, but also display pop-up and banner ads, create interstitials, cause redirects, and even track your browsing. Such and similar activities will be initiated on your PC as long as you won't remove “Amazon.com Membership Rewards” virus.

If you prefer manual “Amazon.com Membership Rewards” removal, you can scroll down below this article and find a comprehensive adware removal tutorial. Nevertheless, we would strongly recommend deleting this adware program with a professional malware removal tool to remove other malware that might be installed at the same time and eliminate broken registry keys.

You can remove “Amazon.com Membership Rewards” scam automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove “Amazon.com Membership Rewards” scam you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall “Amazon.com Membership Rewards” scam. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual “Amazon.com Membership Rewards” scam Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Amazon.com Membership Rewards” scam from Windows systems

You can eliminate “Amazon.com Membership Rewards” virus from Windows OS by following these simple steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “Amazon.com Membership Rewards” scam and related programs
    Here, look for “Amazon.com Membership Rewards” scam or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete “Amazon.com Membership Rewards” scam from Mac OS X system

Mac OS X is not immune to “Amazon.com Membership Rewards” adware. If your PC got infected, please follow the steps below to get rid of it permanently.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “Amazon.com Membership Rewards” scam or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate “Amazon.com Membership Rewards” scam from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “Amazon.com Membership Rewards” scam and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “Amazon.com Membership Rewards” scam removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of “Amazon.com Membership Rewards” scam from Microsoft Edge

”Amazon.com Membership Rewards” pop-up removal from Edge has to be done this way:

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “Amazon.com Membership Rewards” scam should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall “Amazon.com Membership Rewards” scam from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “Amazon.com Membership Rewards” scam and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “Amazon.com Membership Rewards” scam removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase “Amazon.com Membership Rewards” scam from Google Chrome

The removal of “Amazon.com Membership Rewards” pop-ups from Chrome is not a difficult task to perform. All you have to do is to delete all unwanted extensions by resetting its settings:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “Amazon.com Membership Rewards” scam and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete “Amazon.com Membership Rewards” scam removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Amazon.com Membership Rewards” scam from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “Amazon.com Membership Rewards” scam or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “Amazon.com Membership Rewards” scam removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of “Amazon.com Membership Rewards” scam registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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