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  • Active
  • Severity: High
  • Ransomware
  • Windows
  • Verified · Apr 2019

How to remove LOVE Ransomware

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Olivia Morelli · Ransomware analyst

LOVE ransomware is the cryptovirus that encrypts users data and marks them using file marker pattern with .LOVE

LOVE ransomware

LOVE Ransomware is the threat that spreads its payload with the help of infected files and the email spam campaigns. This is a cryptovirus that encrypts files and shows a ransom note in the program window and text file. This ransom message delivery is common for other versions in the Dharma ransomware family. LOVE Ransomware virus is only one of many versions discovered in Spring 2019, like Ms13 ransomware and Carcn ransomware. The family has distinct features that unify all of the variants. The pop-up HTML window delivers identical payment instructions but includes the particular contact emails for the variant. FILES ENCRYPTED.txt also is almost identical to all the recent variants of this virus. Dharma virus is one of the most dangerous cyber threats.[1] 

In the text file added to every folder with encoded files, LOVE ransomware reveals that the contact emails for the developers are seeyoubro@tutanota.com and seeyoubro@cock.li. Also, the full file extension that appears on every encoded file contains these emails. .id-.[seeyoubro@tutanota.com].LOVE marks all photos, documents, databases or video and audio files that virus got affected. Unfortunately, the best solution for these encrypted files is recovering them using file backups.

Name LOVE ransomware 
Type Cryptovirus[2]
Symptoms Locks files and makes them useless, demands payment for file recovery, alters system files, registry entries
File marker  .id-.[seeyoubro@tutanota.com].LOVE
Encryption method AES and RSA algorithms 
Family Dharma ransomware
Distribution Exploiting system vulnerabilities, infected email attachments
Contact emails seeyoubro@tutanota.com or seeyoubro@cock.li
Removal tips Use FortectIntego for LOVE Ransomware removal

LOVE Ransomware is a cyber threat based on crypto extortion and file locking. This is one of the most dangerous threats besides it belongs to a ransomware family that is known since 2016. Based on these facts, malware focuses on encrypting files and making them inaccessible to have a reason for a ransom demand.

Since the primary symptom of this threat is file locking and ransom demand, when the encryption process is done, LOVE ransomware delivers a ransom in the FILES ENCRYPTED.txt file which reads the following:

all your data has been locked us
You want to return?
write email seeyoubro@tutanota.com or seeyoubro@cock.li

This file is more unique since it includes only contact information of the particular virus developers. In the pop-up HTML window, victims can see all the details regarding the payment transfer. The information consists of specific Bitcoin wallet services, instructions on how to pay, the offer for test decryption of one file.

However, the test decryption that LOVE ransomware developers offer doesn't guarantee that your files may get recovered after the payment. Experts[3] recommend avoiding any contact with cybercriminals like this and cleaning the system instead.

LOVE ransomware virus

We understand that data encryption is the most important thing for LOVE ransomware victims. However, you should consider the thorough system cleaning first. When you delete the virus, you can safely recover files using data backups if you have useful data backed on the external devices or cloud services.

You need to employ reputable anti-malware program for LOVE ransomware removal. You can base the selection of the tool on the initial malware detection rate.[4] However, make sure to choose the reputable source and provider to avoid any additional cyber threat infiltration. We recommend FortectIntego for the job. 

Remove LOVE ransomware and clean the machine thoroughly with an anti-malware program, make sure to clear virus damage and fix alterations that virus may have done on the system, registry entries. Additionally, to the automatic system cleaning, you may benefit from Windows features like Safe Mode with Networking. Try this or other virus removal tips listed below the article.

Payload dropper spreads the infection via spam email and infected attachments

Malicious script included on the safe-looking file spreads the cyber infection once it gets downloaded and opened on the system. Malicious macros get triggered on the document, PDF or a similar file that gets attached to the email notification.

Unfortunately, these emails often look legitimate and safe enough to open without questioning because malicious actors pose as companies and services, including well-known names on those emails. You should pay more attention to emails you receive daily so that these cyber infiltrations can be avoided.

Note that emails with financial information, receipts, invoices or any other essential documents shouldn't come to people that are not using the service or product. DHL, FedEx, eBay, and Amazon are the most common company names that malware creators use.

Terminate LOVE ransomware and clean the system with professional AV tools

Make sure to remove LOVE ransomware instead of giving the threat more time on your device. In time, cryptovirus can alter more crucial parts of the system and damage the computer. 

Get FortectIntego, SpyHunterCombo Cleaner, or MalwarebytesMalwarebytes for the automatic LOVE Ransomware removal and clean the machine fully. This way all parts of the system get checked and all possible threats detected. 

LOVE Ransomware virus can also install other programs, malware and download files to ensure the persistence. This is the main reason for the automatic ransomware termination process because all programs get deleted this way.

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