AdminPerformance mac virus (Free Guide)

AdminPerformance mac virus Removal Guide

What is AdminPerformance mac virus?

AdminPerformance is a virus with many capabilities that only infects mac computers

AdminPerformanceAdload can cause pop-up spam and take over users' browsers

AdminPerformance is a virus that belongs to the Adload malware family. It has a wide range of capabilities including adware[1] and hijacking. Adload variants specifically target mac machines so the notion that Macs cannot get infected is outdated. In fact, this mac adware is much more aggressive than adware designed to infect Windows systems.

It can cause an increased amount of commercial content, like pop-ups, banners, and redirects. It may also change the main browser settings, like the homepage, new tab address, and search engine. This raises many user privacy and security concerns as people are forced to use only selected channels for browsing.

Crooks may use rogue advertising networks that place ads leading to dangerous websites. As a result, people can end up on scam pages that try to lure out personal information or trick people into installing potentially unwanted programs[2] and even malware.

NAME AdminPerformance
TYPE Adware, browser hijacker, mac virus
MALWARE FAMILY Adload
SYMPTOMS Changed homepage and new tab addresses; redirects to some other search engine and shady websites; decrease in performance
DISTRIBUTION Fake software updates, deceptive ads, installing programs from torrent sites
DANGERS Altered search results can lead to dangerous websites; pop-up ads might be promoting scams; the virus can install other PUPs or even malware in the background
ELIMINATION Eliminating this Mac virus manually can be quite complicated if you do not have prior experience. The easiest and most effective way would be to open a professional security tool and scan your system to delete every related file
FURTHER STEPS A maintenance tool ReimageIntego should be used to completely wipe out any data left and fix the remaining damage

Adload in general

New Adload variants are constantly released. We previously wrote about IndexerPortal, ViewOrigin, and AllocateType. They all look very similar – a magnifier inside a green, teal, or grey background. The main file can be found in the “Applications” folder.

Most people do not notice the intruder until it has already started making changes. Adload viruses can bypass Apple's own security system XProtect.[3] Additionally, it uses various evasion techniques to keep users from removing it easily. For example, it can generate multiple other files disguised as normal system files and scatter them across the machine.

Distribution methods

Just like any other malware, users get infected by Adload variants by installing “cracked” software[4] from Torrent websites and peer-to-peer file-sharing platforms. Such websites are unregulated, so it is impossible to know if the package you want to download does not contain any malicious files.

Another popular method used to spread mac viruses is fake Flash Player updates. Crooks create fake websites that try to convince people they need Flash Player to access content. Many users are not aware that it was discontinued in 2020 and replaced by new technology – HTML5.

The most important thing you should do to keep your system safe is to install updates for your operating system ad software. Hackers can use software vulnerabilities to deliver their malicious files. Updates contain important security patches that prevent this from happening.

AdminPerformance mac virusUpdate your system frequently to keep it protected

Remove AdminPerformance mac virus

Manual removal may be a race against time. With launch agents, daemons, cronjobs, it can sometimes take several attempts to beat all of these before one of them manages to re-write deleted components back. You should not do this yourself unless you know what you are doing and what kind of files you need to delete.

Some of the files can have a .plist extension, a standard settings file, also known as a “properties file,” used by macOS applications. It contains properties and configuration settings for various programs. The app also uses different persistence techniques and drops many files across the system, complicating browser extension and application removal.

To keep your mind at peace, we recommend using professional anti-malware tools SpyHunter 5Combo Cleaner or Malwarebytes, which can detect unwanted programs and eradicate them. You also do not know if the virus installed any additional malicious programs, so this is the safest way to ensure the system is clean.

If you still want to try and delete it manually, proceed with these steps:

  • Open Applications folder
  • Select Utilities
  • Double-click Activity Monitor
  • Here, look for suspicious processes related to adware and use Force Quit command to shut them down
  • Go back to the Applications folder
  • Find AdminPerformance in the list and move it to Trash.

If you are unable to shut down the related processes or can't move the app to Trash, you should look for malicious profiles and login items:

  • Go to Preferences and select Accounts
  • Click Login items and delete everything suspicious
  • Next, pick System Preferences > Users & Groups
  • Find Profiles and remove unwanted profiles from the list.

There are likely to be more .plist files hiding in the following locations – delete them all:

  • Select Go > Go to Folder.
  • Enter /Library/Application Support and click Go or press Enter.
  • In the Application Support folder, look for any dubious entries and then delete them.
  • Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files.Uninstall from Mac 2

The manual elimination process might not always result in full virus removal. Therefore, we still strongly suggest you perform a scan with security software.

Fix your browser

It is possible that AdminPerformance also collects browsing-related and sensitive information. Various scripts might be sending data to tracking servers. Some of the data that could be exposed is your IP address, user name, macOS and browsers' versions, an ID of the computer, items in the Applications folder, a list of installed agents, daemons, and system configuration profiles.

AdminPerformance mac adware also employs an unwelcome add-on that messes with the settings. After the dangerous files are eliminated from your system, you should take care of your browsers. You can get rid of cookies and cache automatically with the help of ReimageIntego. It will also fix any damaged files and system errors so you should notice an improvement in the machine's performance.

If you prefer doing this yourself without additional help, here are the instructions. Steps for other browsers you will find at the bottom of this article.

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall.Remove extensions from Safari

Cookies and website data:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

The simplest and quickest solution to this is completely resetting Safari:

  • Click Safari > Preferences…
  • Go to Advanced tab.
  • Tick the Show Develop menu in menu bar.
  • From the menu bar, click Develop, and then select Empty Caches.Reset Safari

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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of AdminPerformance mac virus. Follow these steps

ChromeFirefox

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2
ChromeFirefox

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

How to prevent from getting adware

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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