Severity scale:  
  (45/100)

Chrome Update Center. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Adware

Chrome Update Center is a fake message that is initiated by browser redirects or adware installed on the computer

Chrome Update Center
Chrome Update Center is a fake alert trying to make people download and install trojan onto their system

Chrome Update Center is a malicious pop-up message that users can encounter on various websites while browsing the internet. Cybercriminals are using social engineering to make users believe that their Google Chrome browser is out of date, and they need to install an update for it or risk the consequences – loss of personal and stored data, confidential information leak and face browser errors. However, Chrome Update Center pop-up message is just a scam, and users should never proceed with the instructions of this fake update. Those who do will download a “update_2019_02.browser-components.zip” file onto their devices which contains a malicious trojan inside. Persistent Chrome Update Center scam pop-ups might mean adware infection – users need to take care of its termination to stop the activity. Those who encounter the fake alert should never initiate the bogus update and leave the malicious site immediately. This threat is closely related to similar scams – Firefox Update Center and Internet Explorer Update Center.

Name Chrome Update Center
Type Adware, PUP (can result in trojan infection)
Infiltration Software bundling, insecure sites, etc.
Risk factors Redirects to malicious websites that can result in malware infection, money loss or even identity theft
Symptoms Persistent advertisements, slow browser operation, misleading search results, frequent phishing or scam site encounters, etc.
Similar threats prompting to update Chrome Urgent Chrome UpdateUpdates were released for your version of ChromeYou Are Using An Older Version Of Chrome, etc.
Termination Use our manual guide for adware termination. If you installed the malicious payload and trojan is affecting your PC – make sure you scan it with reputable security software
Recovery To retrieve normal operation of your device after virus infection, download and install Reimage

Adware and similar potentially unwanted programs usually travel in software bundling, making the infection an entirely easy process. Freeware and shareware authors often include optional components within the installation wizards and often fail to disclose it adequately. In fact, they actively try to conceal PUPs under misleading buttons, pre-ticked boxes, and similar tricks. Due to that, users then get redirected to Chrome Update Center and similar scamming sites seemingly out of nowhere.

Once Chrome Update Center adware is installed, it modifies certain system and/or browser settings to start its activities. In some cases, PUPs might be extremely aggressive with displaying pop-ups, in-text links, banners, deals, and redirect to suspicious sites constantly. This activity dramatically disrupts the normal operation of the browser and makes users look for Chrome Update Center removal solutions.

The malicious Chrome Update Center pop-up states:

Chrome Update Center

A critical error has occurred due to the outdated version of the browser. Update your browser as soon as possible.

The following errors are also possible on outdated versions of the browser:

Loss of personal and stored data
Confidential information leak
Browser errors

As evident, Chrome Update Center is a scam and should be ignored. If you encountered such fake alert, DO NOT click the “Update” button of decompressing the downloaded .zip file, as it contains malware that might steal your personal data, install other viruses, steal money from a bank account or even result in identity theft.

Thus, remove Chrome Update Center virus by terminating adware installed on your device. You can use reputable security software or make use of our manual instructions below. However, if you already installed a trojan, it is necessary to use anti-malware software.

Once you are sure that your computer is free from cyber threats, we advise you to use Reimage to recover from virus damage.

Do not casually install software from the internet – watch each installation step carefully

Software bundling is a technique used by many freeware developers to deliver unwanted programs to as many users as possible, earning revenue in return (pay-per-install scheme is widely used). Therefore, it is in the best interest of software developers to install as many optional components as possible. By law, users should be warned about the installation of any software, otherwise, it can be considered as malware. To bypass this, free software authors often use tricks in order to slip in PUPs deceptively. Thus, it is up to the user to make sure that no such optional components enter the device during the installation.

To do that, you need to be very careful when installing new applications – do not rush the process, read through the instructions carefully and do not just press “Next” several times until you are done. Most importantly, always opt for Advanced or Custom installation options instead of Recommended or Quick ones, as it is here where all the PUPs are hidden. Once you pick Advanced option, remove all the pre-checked ticks before continuing.

Stop Chrome Update Center virus by terminating adware hidden on your computer

If your browser is continuously redirecting you to suspicious websites, your device is most likely infected with adware. Because these infections are not necessarily instantly noticed, they might cause some damage, and until Chrome Update Center removal is performed, the risk of being infected with other cyber threats keeps gradually increasing.

To remove Chrome Update Center virus from your computer, you can either employ reputable security software or make use of our step-by-step instructions below. While the latter can usually be executed relatively easily, adware and similar PUPs might be hard to detect. In such a case, we recommend automatic removal method by using security software – it is a more convenient method. Finally, if you followed the instructions of Chrome Update Center scam and installed the executable, immediately scan your device with anti-malware software.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunterCombo Cleaner, Malwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Chrome Update Center, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Chrome Update Center from Windows systems

If your Windows machine is suffering from redirects to Chrome Update Center alerts, you should check for adware in the following way:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Chrome Update Center and related programs
    Here, look for Chrome Update Center or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Chrome Update Center from Mac OS X system

Macs can also suffer from adware, so make sure you terminate it promptly:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Chrome Update Center or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Chrome Update Center from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Chrome Update Center and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Chrome Update Center removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Chrome Update Center from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Chrome Update Center should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Chrome Update Center from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Chrome Update Center and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Chrome Update Center removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Chrome Update Center from Google Chrome

You should also reset your Google Chrome browser after you remove the unwanted application:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Chrome Update Center and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Chrome Update Center removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Chrome Update Center from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Chrome Update Center or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Chrome Update Center removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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