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Remove Urgent Chrome Update ads (Removal Guide) - Oct 2019 update

removal by Julie Splinters - - | Type: Adware

Urgent Chrome Update ads are fake pop-ups that prompt users to download dangerous apps on their PCs

Urgent Chrome Update ads

Questions about Urgent Chrome Update ads

Urgent Chrome Update is a bogus pop-up message that is usually initiated by the adware program installed on the computer. The fake alert might appear on Google Chrome, Internet Explorer, Mozilla Firefox, or Safari at any time during browsing sessions and urge users to download a questionable file, in either .bat, .zip, .vbs or .hta file types. If extracted, Urgent Chrome Update virus either installs adware or even malware on the computer. Additionally, the PUP is known to display pop-ups, blinking windows, and redirect users to phishing and malware-ridden sites. 

Name Urgent Chrome Update
Type Adware/PUP
Infiltration Software bundling, insecure sites
Symptoms Intrusive advertisement and redirects on all installed browsers
Main dangers Malware infiltration
Elimination Use anti-malware software or our manual removal instructions below
Optimization Use Reimage to restore Windows Registry

Adware usually gets installed together with free software downloaded from the internet. Unfortunately, freeware and shareware developers often fail to adequately disclose a full list of applications and users proceed without realizing that optional components are also included together with the desired program. Consequently, they end up obtaining Urgent Chrome Update virus, or similar.

Urgent Chrome Update is a part of Chrome virus and one of many hoaxes created by using the renowned name. For example Chrome Security WarningCritical Chrome Update, and similar. All of these scams have one common goal: to make users download useless applications or install malicious software to gain profit.

Even proficient Internet users might struggle to differentiate between the real Google Chrome Update notifications and the ones caused by Critical Chrome Update virus. Victims who have checked their browsing history right after closing the deceptive website reported the following virus-related domains:

  • hxxps://wegoobackonpointe[.]org/17/528.dat;
  • hxxps://aihahconsumerproductexposed[.]net/;
  • hxxps://kohphcctcct[.]net/;
  • hxxps://ahzeiiebook[.]net/;

Urgent Chrome Update authors try to delude users by creating fake update notifications and urge them to install highly questionable software or browser extensions/add-ons. Also, they apply pressure to leave as less time as possible for users to think.

However, once you encounter such update messages, you need to identify whether they are real or caused by adware or malware[1]. In this article, we will help you to do that. You will also get acquainted with methods used to remove Urgent Chrome Update virus.

Previously, there were already attempts from scammers to mislead users with a fake browser, missing browser font[2] or operating system notifications. Likewise, Chrome has been targeted again. The primary goal of such deception is to convince you to download additional applications. The latter might be only futile or malignant programs.

Therefore, once unknown elements are installed, you might experience other issues related to browsing or system applications. After a while, you might notice the installer installing other questionable tools or, occasionally, causing system error messages. These peculiarities might lead to further highly disturbing outcomes or even computer crash. Therefore, it is crucial to eliminate Urgent Chrome Update ads as soon as possible. You can use Reimage to assist you.

Urgent Chrome Update virus
Urgent Chrome Update virus usually automatically downloads Chrome-update.bat file, which is highly dangerous.

The longer this application stays on the PC, the more Critical Chrome Update pop-ups might pile up on the screen. These commercial offers might also lead you to similar advertising, gaming and gambling web pages. Note that they might be insecure and disguise malware (such as ransomware) within them.

Try to cancel the redirect tabs and avoid peeking in such websites despite how intriguing they look. You can differentiate between legitimate and fake browser updates by analyzing the logo. It is often the case that scammers employ modified trademark sign to make you install the malicious Urgent Chrome Update file.

Certainly, there are those who try to imitate the original notifications as much as possible. Regular and original update messages do not come in the form of pop-ups while you are browsing online. To check whether the browser needs an update, you need to go to chrome://settings/help and see what the version of your browser is. On the same page, you will see a recommendation to update your browser (if needed) or just a line “Chrome browser is up to date.”

Reasons why you experience redirects to deceptive websites

According to experts from VirusActivity[3], the reason why you experience unexpected redirects to highly suspicious websites lies in your computer. You might have installed adware along with a free program that you recently downloaded. If you still find a hard time understanding how the hijack occurred, we will gladly explain it.

It is a common fault not to pay enough attention to the installation instructions. Scammers are aware of this and pin down their unwanted applications confident that they will successfully get into the computer.

Usually, they are attached to “Basic/Default/Standard/Recommended” settings. After choosing the latter and leaving the add-on pre-checked enable the adware to enter the device without any obstacles. To prevent adware or other potentially unwanted programs from compromising your PC, choose Custom or Advanced settings for software installation. These will provide you with a chance to decompose the software pack.

Finally, let us proceed to Urgent Chrome Update removal section.

Urgent Chrome Update PUP
While the redirects to scam sites are initiated by adware, the .bat file downloaded from one of such sites can install data-stealing malware and compromise online safety.

Remove Urgent Chrome Update malware

It is not difficult to remove Urgent Chrome Update virus. You can do it manually and automatically. The manual guide can be found below on this page. Carefully go through each stage to ensure that the adware is completely eliminated.

This PUP might employ additional files, and they might be scattered across the entire registry. That is why locating them the usual way may turn out to be a tiresome activity. Automatic Urgent Chrome Update removal might be a better option. Install the anti-spyware application and make sure it is updated.

You can also decrease the risk of virus infection by carefully performing the installation of the new application. In general, cautiousness and proper cyber protection will not only save you from Urgent Chrome Update virus but from more serious threats as well. 

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Urgent Chrome Update ads, follow these steps:

Uninstall Urgent Chrome Update from Windows systems

To delete Chrome Update pop-up virus, you need to delete all programs that were installed without your knowledge. Before you do this, we suggest removing the chrome-update.bat file. You can track it down by looking at Chrome's Downloads and clicking on “Show in Folder” button. Once you complete this task, follow the steps provided below.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Urgent Chrome Update and related programs
    Here, look for Urgent Chrome Update or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Urgent Chrome Update from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Erase Urgent Chrome Update from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Urgent Chrome Update or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate Urgent Chrome Update from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Urgent Chrome Update and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Urgent Chrome Update removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of Urgent Chrome Update ads from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Urgent Chrome Update should be removed from your Microsoft Edge browser.

Delete Urgent Chrome Update from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Urgent Chrome Update and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Urgent Chrome Update removal. Click on 'Reset Firefox' button for a couple of times

Remove Urgent Chrome Update from Google Chrome

To remove Urgent Chrome Update from Chrome, you need to complete the following tasks.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Urgent Chrome Update and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Urgent Chrome Update removal. Click on 'Reset' button to complete your removal

Uninstall Urgent Chrome Update from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Urgent Chrome Update or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Urgent Chrome Update, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Urgent Chrome Update removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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  1. Rostta says:
    August 5th, 2016 at 9:46 am

    Yes! I knew that these ads were bad, i knew it. Thank you for sharing the information that we desperately need! Could not find a post about this exact problem anywhere, and then I came across this site.

  2. weeknd says:
    August 5th, 2016 at 9:46 am

    Hey, these ads were seriously driving me crazy.

  3. Olly79 says:
    August 5th, 2016 at 9:47 am

    I dont know whats the point of displaying such fake looking ads. I mean, its obvious that urgent chrome update ads are scam.

  4. TomasMan says:
    August 5th, 2016 at 9:48 am

    Good thing that I didnt rush to install these scammy updates! who knows what would have happened then!

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