Urgent Chrome Update ads (Removal Guide) - Nov 2018 update

Urgent Chrome Update ads Removal Guide

What is Urgent Chrome Update ads?

Urgent Chrome Update ads are fake pop-ups that prompt users to download dangerous apps on their PCs

Urgent Chrome Update adsUrgent Chrome Update is a fake alerts which is initiated by adware. It prompts users to execute a .bat file which can bring to many more serious infections.

Urgent Chrome Update is a bogus pop-up message that is usually initiated by the adware program installed on the computer. The fake alert might appear on Google Chrome, Internet Explorer, Mozilla Firefox, or Safari at any time during browsing sessions and urge users to download a questionable file, in either .bat, .zip, .vbs or .hta file types. If extracted, Urgent Chrome Update virus either installs adware or even malware on the computer. Additionally, the PUP is known to display pop-ups, blinking windows, and redirect users to phishing and malware-ridden sites.

Summary
Name Urgent Chrome Update
Type Adware/PUP
Infiltration Software bundling, insecure sites
Symptoms Intrusive advertisement and redirects on all installed browsers
Main dangers Malware infiltration
Elimination Use anti-malware software or our manual removal instructions below
Optimization Use ReimageIntego to restore Windows Registry

Adware usually gets installed together with free software downloaded from the internet. Unfortunately, freeware and shareware developers often fail to adequately disclose a full list of applications and users proceed without realizing that optional components are also included together with the desired program. Consequently, they end up obtaining Urgent Chrome Update virus, or similar.

Urgent Chrome Update is a part of Chrome virus and one of many hoaxes created by using the renowned name. For example Chrome Security Warning, Critical Chrome Update, and similar. All of these scams have one common goal: to make users download useless applications or install malicious software to gain profit.

Even proficient Internet users might struggle to differentiate between the real Google Chrome Update notifications and the ones caused by Critical Chrome Update virus. Victims who have checked their browsing history right after closing the deceptive website reported the following virus-related domains:

  • hxxps://wegoobackonpointe[.]org/17/528.dat;
  • hxxps://aihahconsumerproductexposed[.]net/;
  • hxxps://kohphcctcct[.]net/;
  • hxxps://ahzeiiebook[.]net/;

Urgent Chrome Update authors try to delude users by creating fake update notifications and urge them to install highly questionable software or browser extensions/add-ons. Also, they apply pressure to leave as less time as possible for users to think.

However, once you encounter such update messages, you need to identify whether they are real or caused by adware or malware[1]. In this article, we will help you to do that. You will also get acquainted with methods used to remove Urgent Chrome Update virus.

Previously, there were already attempts from scammers to mislead users with a fake browser, missing browser font[2] or operating system notifications. Likewise, Chrome has been targeted again. The primary goal of such deception is to convince you to download additional applications. The latter might be only futile or malignant programs.

Therefore, once unknown elements are installed, you might experience other issues related to browsing or system applications. After a while, you might notice the installer installing other questionable tools or, occasionally, causing system error messages. These peculiarities might lead to further highly disturbing outcomes or even computer crash. Therefore, it is crucial to eliminate Urgent Chrome Update ads as soon as possible. You can use ReimageIntego to assist you.

Urgent Chrome Update virusUrgent Chrome Update virus usually automatically downloads Chrome-update.bat file, which is highly dangerous.

The longer this application stays on the PC, the more Critical Chrome Update pop-ups might pile up on the screen. These commercial offers might also lead you to similar advertising, gaming and gambling web pages. Note that they might be insecure and disguise malware (such as ransomware) within them.

Try to cancel the redirect tabs and avoid peeking in such websites despite how intriguing they look. You can differentiate between legitimate and fake browser updates by analyzing the logo. It is often the case that scammers employ modified trademark sign to make you install the malicious Urgent Chrome Update file.

Certainly, there are those who try to imitate the original notifications as much as possible. Regular and original update messages do not come in the form of pop-ups while you are browsing online. To check whether the browser needs an update, you need to go to chrome://settings/help and see what the version of your browser is. On the same page, you will see a recommendation to update your browser (if needed) or just a line “Chrome browser is up to date.”

Reasons why you experience redirects to deceptive websites

According to experts from VirusActivity[3], the reason why you experience unexpected redirects to highly suspicious websites lies in your computer. You might have installed adware along with a free program that you recently downloaded. If you still find a hard time understanding how the hijack occurred, we will gladly explain it.

It is a common fault not to pay enough attention to the installation instructions. Scammers are aware of this and pin down their unwanted applications confident that they will successfully get into the computer.

Usually, they are attached to “Basic/Default/Standard/Recommended” settings. After choosing the latter and leaving the add-on pre-checked enable the adware to enter the device without any obstacles. To prevent adware or other potentially unwanted programs from compromising your PC, choose Custom or Advanced settings for software installation. These will provide you with a chance to decompose the software pack.

Finally, let us proceed to Urgent Chrome Update removal section.

Urgent Chrome Update PUPWhile the redirects to scam sites are initiated by adware, the .bat file downloaded from one of such sites can install data-stealing malware and compromise online safety.

Remove Urgent Chrome Update malware

It is not difficult to remove Urgent Chrome Update virus. You can do it manually and automatically. The manual guide can be found below on this page. Carefully go through each stage to ensure that the adware is completely eliminated.

This PUP might employ additional files, and they might be scattered across the entire registry. That is why locating them the usual way may turn out to be a tiresome activity. Automatic Urgent Chrome Update removal might be a better option. Install the anti-spyware application and make sure it is updated.

You can also decrease the risk of virus infection by carefully performing the installation of the new application. In general, cautiousness and proper cyber protection will not only save you from Urgent Chrome Update virus but from more serious threats as well.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to fix virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Urgent Chrome Update ads. Follow these steps

Uninstall from Windows

To delete Chrome Update pop-up virus, you need to delete all programs that were installed without your knowledge. Before you do this, we suggest removing the chrome-update.bat file. You can track it down by looking at Chrome's Downloads and clicking on “Show in Folder” button. Once you complete this task, follow the steps provided below.

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

To remove Urgent Chrome Update from Chrome, you need to complete the following tasks.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Urgent Chrome Update registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting adware

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Julie Splinters
Julie Splinters - Anti-malware specialist

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