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Remove You Are Using An Older Version Of Chrome (Support Scam Virus)

removal by Linas Kiguolis - - | Type: Adware

“You Are Using An Older Version Of Chrome” scam may be used for spreading malware

screenshot of the "You Are Using An Older Version Of Chrome" pop-up

“You Are Using An Older Version Of Chrome” is fake, yet professional-looking, Google Chrome alert, which urges users to install the latest browser updates.[1] According to cybersecurity researchers, this alert is misleading because by clicking “Update Chrome” button it downloads potentially unwanted programs (PUPs), such as NetSupport Manager RAT[2] or Browser Updater instead of the promised browser update.

The “You Are Using An Older Version Of Chrome” scam might be delivered to people whose PCs are infected with ad-supported web browser extension, namely adware. The latter might inject scripts into legitimate, though poorly programmed, websites and triggered misleading full-page pop-ups. Apart from adware injection, the “You Are Using An Older Version Of Chrome” virus can emerge on random websites that you usually visit. Criminals can hack legitimate web domains and inject JavaSript codes onto them, which is why the malicious pop-up is generated by default once the user attempts to visit hacked domain.

Do not fall for the “You Are Using An Older Version Of Chrome” update scam because you may not only end up with adware or browser hijacker on the system but also a spyware, ransomware, worm or another dangerous cyber infection. Each time you get a pop-up while browsing with Chrome, check its domain's name because official Chrome's alerts will be directly related to Google.com. The Chrome Update scam is usually generated by domains like browser-updayter.com or nowtestpc.stable2update.review[random symbols].[3] That's a clear sign that the currently displayed notification is fake.Besides, right after clicking “Update Browser” pop-up, the following notification shows up at the bottom of the screen:

This type of file can harm your computer. Do you want to keep Chrome_67.9.16js anyway?
Keep     Discard

Note that there's not such Chrome's version as Chrome_67.9.16js. It's a malware installer, which once executed can violate browser's settings, run malicious processes that suck up CPU resources, start generating intrusive advertisements and initiate other activities. In the worst case scenario, downloading a malicious file can end up with personal files locked by malicious ransomware virus.

Illustrating alerts related to "You Are Using An Older Version Of Chrome" scam"You Are Using An Older Version Of Chrome" is a fake update notification, which pushes Google Chrome users into a risk of malware infection

Thus, if you want to keep the system away from malware and server computer infections, you should remove “You Are Using An Older Version Of Chrome” virus asap. The fact that this malicious pop-up may also be used for the collection of Search Data and some pieces of personal information is yet another reason accelerating “You Are Using An Older Version Of Chrome” removal. It may inject tracking cookies and continuously monitor what websites you are visiting, how you interact with commercial ads, what search queries you usually enter, and so on. Additionally, it can gather your IP address, email address, geographical location and name thus posing a risk of experiencing social engineering attacks.

Adware or hacked websites can generate fake software updates

As we have already pointed out, there are two conditions for this phony pop-up to hijack Chrome. PC's user has either to download adware-type program or land on a compromised web domain. Adware related to the Chrome update pop-up is usually distributed as an “optional download” of other free apps. Unwanted components are installed by default if the user selects Quick or Basic installation method. Thus to prevent unwanted installers, it's a must to pick out Advanced or Custom installation, read the terms carefully, and unmark options saying that you agree to install browser add-ons, toolbars, and extensions.

Those who received misleading update prompts once or twice when visiting ransom websites should select websites to visit more carefully. Such domains may either be collaborating with scammers that spread malware or employ poor domain protection. Anyway, do not fall for software update pop-ups because most of them are fake and include malware instead of promoted update.

Learn how to remove “You Are Using An Older Version Of Chrome” scam pop-ups

Those who encountered the “You Are Using An Older Version Of Chrome” scam once when visiting questionable website should keep away from this domain and install a professional anti-virus tool that features real-time protection.

If this misleading pop-up shows up and disrupts your web browsing experience regularly, you should remove “You Are Using An Older Version Of Chrome” adware manually or automatically. Senzavirus.it[4] team point out that manual removal can hardly be initiated because it's not clear what apps are related to it. Thus, automatic “You Are Using An Older Version Of Chrome” removal is a more easy and reliable way to get rid of PUPs.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove You Are Using An Older Version Of Chrome, follow these steps:

Erase You Are Using An Older Version Of Chrome from Windows systems

The following guide explains how to remove PUPs from Windows OS:

To remove You Are Using An Older Version Of Chrome from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to You Are Using An Older Version Of Chrome (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Eliminate You Are Using An Older Version Of Chrome from Mac OS X system

Mac OS X users can use this guide to get rid of “You Are Using An Older Version Of Chrome” virus and similar pop-ups triggered by adware infection:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove You Are Using An Older Version Of Chrome from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for You Are Using An Older Version Of Chrome-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove You Are Using An Older Version Of Chrome, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to You Are Using An Older Version Of Chrome and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the You Are Using An Older Version Of Chrome-related entries.Uninstall from Mac 2

Delete You Are Using An Older Version Of Chrome from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for You Are Using An Older Version Of Chrome and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete You Are Using An Older Version Of Chrome removal.Reset Internet Explorer

Uninstall You Are Using An Older Version Of Chrome from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the You Are Using An Older Version Of Chrome-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of You Are Using An Older Version Of Chrome from Mozilla Firefox (FF)

The removal of PUP is not sufficient to restore the previous web browser's condition. For this purpose, you should also reset browser's settings:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to You Are Using An Older Version Of Chrome and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case You Are Using An Older Version Of Chrome did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete You Are Using An Older Version Of Chrome removal.Reset Firefox 2

Remove You Are Using An Older Version Of Chrome from Google Chrome

After all, don't forget to reset Google Chrome:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to You Are Using An Older Version Of Chrome by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the You Are Using An Older Version Of Chrome-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete You Are Using An Older Version Of Chrome removal.Reset Chrome 2

Erase You Are Using An Older Version Of Chrome from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to You Are Using An Older Version Of Chrome and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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