You Are Using An Older Version Of Chrome (Support Scam Virus)

You Are Using An Older Version Of Chrome Removal Guide

What is You Are Using An Older Version Of Chrome?

“You Are Using An Older Version Of Chrome” scam may be used for spreading malware

screenshot of the "You Are Using An Older Version Of Chrome" pop-up

“You Are Using An Older Version Of Chrome” is fake, yet professional-looking, Google Chrome alert, which urges users to install the latest browser updates.[1] According to cybersecurity researchers, this alert is misleading because by clicking “Update Chrome” button it downloads potentially unwanted programs (PUPs), such as NetSupport Manager RAT[2] or Browser Updater instead of the promised browser update.

The “You Are Using An Older Version Of Chrome” scam might be delivered to people whose PCs are infected with ad-supported web browser extension, namely adware. The latter might inject scripts into legitimate, though poorly programmed, websites and triggered misleading full-page pop-ups. Apart from adware injection, the “You Are Using An Older Version Of Chrome” virus can emerge on random websites that you usually visit. Criminals can hack legitimate web domains and inject JavaSript codes onto them, which is why the malicious pop-up is generated by default once the user attempts to visit hacked domain.

Do not fall for the “You Are Using An Older Version Of Chrome” update scam because you may not only end up with adware or browser hijacker on the system but also a spyware, ransomware, worm or another dangerous cyber infection. Each time you get a pop-up while browsing with Chrome, check its domain's name because official Chrome's alerts will be directly related to The Chrome Update scam is usually generated by domains like or[random symbols].[3] That's a clear sign that the currently displayed notification is fake.Besides, right after clicking “Update Browser” pop-up, the following notification shows up at the bottom of the screen:

This type of file can harm your computer. Do you want to keep Chrome_67.9.16js anyway?
Keep Discard

Note that there's not such Chrome's version as Chrome_67.9.16js. It's a malware installer, which once executed can violate browser's settings, run malicious processes that suck up CPU resources, start generating intrusive advertisements and initiate other activities. In the worst case scenario, downloading a malicious file can end up with personal files locked by malicious ransomware virus.

Illustrating alerts related to "You Are Using An Older Version Of Chrome" scam"You Are Using An Older Version Of Chrome" is a fake update notification, which pushes Google Chrome users into a risk of malware infection

Thus, if you want to keep the system away from malware and server computer infections, you should remove “You Are Using An Older Version Of Chrome” virus asap. The fact that this malicious pop-up may also be used for the collection of Search Data and some pieces of personal information is yet another reason accelerating “You Are Using An Older Version Of Chrome” removal. It may inject tracking cookies and continuously monitor what websites you are visiting, how you interact with commercial ads, what search queries you usually enter, and so on. Additionally, it can gather your IP address, email address, geographical location and name thus posing a risk of experiencing social engineering attacks.

Adware or hacked websites can generate fake software updates

As we have already pointed out, there are two conditions for this phony pop-up to hijack Chrome. PC's user has either to download adware-type program or land on a compromised web domain. Adware related to the Chrome update pop-up is usually distributed as an “optional download” of other free apps. Unwanted components are installed by default if the user selects Quick or Basic installation method. Thus to prevent unwanted installers, it's a must to pick out Advanced or Custom installation, read the terms carefully, and unmark options saying that you agree to install browser add-ons, toolbars, and extensions.

Those who received misleading update prompts once or twice when visiting ransom websites should select websites to visit more carefully. Such domains may either be collaborating with scammers that spread malware or employ poor domain protection. Anyway, do not fall for software update pop-ups because most of them are fake and include malware instead of promoted update.

Learn how to remove “You Are Using An Older Version Of Chrome” scam pop-ups

Those who encountered the “You Are Using An Older Version Of Chrome” scam once when visiting questionable website should keep away from this domain and install a professional anti-virus tool that features real-time protection.

If this misleading pop-up shows up and disrupts your web browsing experience regularly, you should remove “You Are Using An Older Version Of Chrome” adware manually or automatically.[4] team point out that manual removal can hardly be initiated because it's not clear what apps are related to it. Thus, automatic “You Are Using An Older Version Of Chrome” removal is a more easy and reliable way to get rid of PUPs.

You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of You Are Using An Older Version Of Chrome. Follow these steps

Uninstall from Windows

The following guide explains how to remove PUPs from Windows OS:

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

Mac OS X users can use this guide to get rid of “You Are Using An Older Version Of Chrome” virus and similar pop-ups triggered by adware infection:

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

The removal of PUP is not sufficient to restore the previous web browser's condition. For this purpose, you should also reset browser's settings:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

After all, don't forget to reset Google Chrome:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of You Are Using An Older Version Of Chrome registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting adware

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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