“Facebook Account Is Currently Logged In” virus (Tech Support Scam) - Removal Instructions
“Facebook Account Is Currently Logged In” virus Removal Guide
What is “Facebook Account Is Currently Logged In” virus?
Tips to avoid “Facebook Account Is Currently Logged In” scam
“Facebook Account Is Currently Logged In” virus comes as a tech scam imitating Facebook log-in page. Thus, it joins the extensive family of Facebook virus. When users are directed to this counterfeited page, the following content is provided:
We noticed your Facebook account is currently logged in.
OS: Windows 10
IP: [edited]
Location: [edited]
If you have not authorized this log in, your Facebook account may have been compromised due to a malicious virus.
We strongly suggest you call our Certified Windows Technicians
Toll-free at1-866-201-6850
Note that the phone number may vary. Additionally, another alert pops up stating that “Access to your computer has been restricted.” Below error number is displayed. As common for this type of browser malware, felons warn users to call the supposed “Windows Support agent” in order to preserve the following data from theft[1]:
- Facebook Login
- Credit Card Number
- Email Account Login
- Photos stored on this computer
The felons even alarm victims with a ridiculous statement that unless you call the indicated number, your computer will be disabled to “prevent further damage to our network.”
Besides these absurd claims, note that the Facebook log-in page is shown in a random insecure website. At least, the perpetrators may are partially right about one thing – you need to eliminate a malicious virus. Thus, in order to remove “Facebook Account Is Currently Logged In” scam, exit the page.
You may need to use Task Manager to shut down the browser forcefully. In addition, it is highly recommended to eliminate the web scripts of the scam with a malware removal utility, for instance, FortectIntego or Malwarebytes.
Notes to identify a tech support scam
Regardless of whether you are an advanced user easily grasping the way technology works or a noob, pay attention to certain aspects.
In almost every tech support scam[2], whether it is browser-oriented or PC-based, you will see a phone number or email address, you will see a phone number. You may also notice that the style of the text gives out that the alert has been counterfeited as it is not written in native English manner. Note that Microsoft alerts never occur on random pages.
Your browser, for instance, Chrome, Firefox or Safari will block access to the malicious site and display a warning in a red page “Deceptive site ahead.” Note that cyber villains also managed to counterfeit the latter alert. However, in all cases look for a phone number and the URL domain name. "We noticed your Facebook account is currently logged in" scam site attempts to imitate the Facebook log-in page.
Phishing for gullible users
Browser-based scams function via web-scripts. They might be placed in a variety of sites ranging from movie streaming sites to domains with more disturbing content. Thus, in order to prevent them from settling on the browser, install malware elimination tools which provide real-time malicious URL block service.
Speaking of “Facebook Account Is Currently Logged In” hijack technique, it operates via a malicious script as well. Detecting it might not be an easy task. Thus, “Facebook Account Is Currently Logged In” removal might be faster if you combine manual and automatic elimination.
Delete “Facebook Account Is Currently Logged In” virus scam elements
In order to clean the browser permanentky, clearing browsing data is not sufficient. Reset the browser manually. More information is provided in below-shown “Facebook Account Is Currently Logged In” removal guide.
Furthermore, update the security tool and start the scan with a security tool. It should not take long to remove “Facebook Account Is Currently Logged In” virus scripts. Finally, not only Windows OS but Mac users should be vigilant of this fake Facebook log-in page. The scam may target Czech[3] sites as well as English, Norewegian, Spanish or Croatian sites.
You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.
Getting rid of “Facebook Account Is Currently Logged In” virus. Follow these steps
Uninstall from Windows
Instructions for Windows 10/8 machines:
- Enter Control Panel into Windows search box and hit Enter or click on the search result.
- Under Programs, select Uninstall a program.
- From the list, find the entry of the suspicious program.
- Right-click on the application and select Uninstall.
- If User Account Control shows up, click Yes.
- Wait till uninstallation process is complete and click OK.
If you are Windows 7/XP user, proceed with the following instructions:
- Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
- In Control Panel, select Programs > Uninstall a program.
- Pick the unwanted application by clicking on it once.
- At the top, click Uninstall/Change.
- In the confirmation prompt, pick Yes.
- Click OK once the removal process is finished.
Delete from macOS
Remove items from Applications folder:
- From the menu bar, select Go > Applications.
- In the Applications folder, look for all related entries.
- Click on the app and drag it to Trash (or right-click and pick Move to Trash)
To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:
- Select Go > Go to Folder.
- Enter /Library/Application Support and click Go or press Enter.
- In the Application Support folder, look for any dubious entries and then delete them.
- Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files.
Remove from Microsoft Edge
Delete unwanted extensions from MS Edge:
- Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
- From the list, pick the extension and click on the Gear icon.
- Click on Uninstall at the bottom.
Clear cookies and other browser data:
- Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
- Under Clear browsing data, pick Choose what to clear.
- Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.
Restore new tab and homepage settings:
- Click the menu icon and choose Settings.
- Then find On startup section.
- Click Disable if you found any suspicious domain.
Reset MS Edge if the above steps did not work:
- Press on Ctrl + Shift + Esc to open Task Manager.
- Click on More details arrow at the bottom of the window.
- Select Details tab.
- Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.
If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.
- Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
- Press Ctrl + A on your keyboard to select all folders.
- Right-click on them and pick Delete
- Now right-click on the Start button and pick Windows PowerShell (Admin).
- When the new window opens, copy and paste the following command, and then press Enter:
Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose
Instructions for Chromium-based Edge
Delete extensions from MS Edge (Chromium):
- Open Edge and click select Settings > Extensions.
- Delete unwanted extensions by clicking Remove.
Clear cache and site data:
- Click on Menu and go to Settings.
- Select Privacy, search and services.
- Under Clear browsing data, pick Choose what to clear.
- Under Time range, pick All time.
- Select Clear now.
Reset Chromium-based MS Edge:
- Click on Menu and select Settings.
- On the left side, pick Reset settings.
- Select Restore settings to their default values.
- Confirm with Reset.
Remove from Mozilla Firefox (FF)
Remove dangerous extensions:
- Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
- Select Add-ons.
- In here, select unwanted plugin and click Remove.
Reset the homepage:
- Click three horizontal lines at the top right corner to open the menu.
- Choose Options.
- Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.
Clear cookies and site data:
- Click Menu and pick Settings.
- Go to Privacy & Security section.
- Scroll down to locate Cookies and Site Data.
- Click on Clear Data…
- Select Cookies and Site Data, as well as Cached Web Content and press Clear.
Reset Mozilla Firefox
If clearing the browser as explained above did not help, reset Mozilla Firefox:
- Open Mozilla Firefox browser and click the Menu.
- Go to Help and then choose Troubleshooting Information.
- Under Give Firefox a tune up section, click on Refresh Firefox…
- Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.
Remove from Google Chrome
Delete malicious extensions from Google Chrome:
- Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
- In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove.
Clear cache and web data from Chrome:
- Click on Menu and pick Settings.
- Under Privacy and security, select Clear browsing data.
- Select Browsing history, Cookies and other site data, as well as Cached images and files.
- Click Clear data.
Change your homepage:
- Click menu and choose Settings.
- Look for a suspicious site in the On startup section.
- Click on Open a specific or set of pages and click on three dots to find the Remove option.
Reset Google Chrome:
If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:
- Click on Menu and select Settings.
- In the Settings, scroll down and click Advanced.
- Scroll down and locate Reset and clean up section.
- Now click Restore settings to their original defaults.
- Confirm with Reset settings.
Delete from Safari
Remove unwanted extensions from Safari:
- Click Safari > Preferences…
- In the new window, pick Extensions.
- Select the unwanted extension and select Uninstall.
Clear cookies and other website data from Safari:
- Click Safari > Clear History…
- From the drop-down menu under Clear, pick all history.
- Confirm with Clear History.
Reset Safari if the above-mentioned steps did not help you:
- Click Safari > Preferences…
- Go to Advanced tab.
- Tick the Show Develop menu in menu bar.
- From the menu bar, click Develop, and then select Empty Caches.
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of “Facebook Account Is Currently Logged In” registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.
How to prevent from getting malware
Choose a proper web browser and improve your safety with a VPN tool
Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.
Lost your files? Use data recovery software
While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.
To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.
- ^ Microsoft MMPC . New #TechSupportScam website spoofs Facebook. It looks clean and simple, but that's because it fails to load some image files. Twitter. Online Source For News and Communication.
- ^ Rene Millman. Rogue ads serve up tech support scams, believed from India. SCMedia. The cyber security source.
- ^ Eliminate computer threats. Odstranitvirus. Spyware and security news.