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Remove MessengerHub (Free Guide) - Removal Instructions

removal by Jake Doevan - - | Type: Adware

MessengerHub is the shady application that behaves like a typical adware-type PUP

MessengerHubMessengerHub is the potentially unwanted application that creates issues with your machine when the speed is affected. MessengerHub – the application that is categorized as potentially unwanted program due to activities related to unwanted advertisements, interference with the browsing activities. This intruder starts delivering pop-up ads, redirects, banners, and other content that is not originating from the primary site or even that domain. The instant messaging application is promoted as the mobile program that has a video chat feature and either useful functions like the original Messenger that also have tons of versions like this adware that mimic the app to spread shady malware. Messenger virus is a term that holds all these shady programs under one umbrella. 

MessengerHub virus is identical to MessengerPlus, both of these programs are copies of the Facebook messaging application that is safe and used by billions of people around the world. The popularity of the legitimate program creates the opportunity to spread threats with various malicious purposes. In most cases, such programs are designed to display coupons, banners, surveys, fake update messages, pop-ups, advertisements, other types of material. This particular shady app is even detected[1] as potentially harmful by many AV tools. This fact should significantly encourage you to remove the app without hesitation.

Name MessengerHub
Type Adware/ Potentially unwanted program
Symptoms The PUP gets promoted as a useful app, so people install the shady program without paying much attention. Then the app can deliver advertisements, redirect, and control what you get exposed to online. Additional installations can be triggered by the PUP itself
Distribution PUP spreads via shady installers or during the third-party freeware distribution
Issues Potentially unwanted programs can easily install other programs, collect various information about your habits online and share that data with other advertisers
Elimination MessengerHub removal process should include anti-malware tools because detection is very important. You need to find all associated programs and files to get rid of the intruder completely
Repair The system gets affected when the intruder like this runs in the background for long. You need to check or even repair affected or corrupted system files with a program similar to Reimage Reimage Cleaner Intego

MessengerHub redirects, pop-up ads, banners, and material that appears out of nowhere indicates that your machine is affected by the potentially unwanted program, adware-type intruder. The longer this program can run on your machine the more damage it might cause to processes and functions of the system. 

When you receive advertisements for MessengerHub application it may indicate that you visit shady page associated to distributors of such PUPs, but when you can find the program itself installed on the machine and experience all those unwanted symptoms yourself, you need to react as soon as possible because this activity shows that PUP intruder is already triggering everything from the inside.[2] 

Finding the program that triggers these symptoms and allows the shady MessengerHub PUP to redirect your online traffic to whatever sites is not that easily noticeable. You cannot find the intruder in Programs folder or on the Desktop because it hides with help of files injected in the registry, other folders.

Unfortunately, this process of MessengerHub removal gets difficult when your machine is affected by the stealthy virus. Anti-malware programs may find the PUP and even remove the threat, but startup preferences and Windows registry changes can still trigger redirects to other domains. Make sure to run Reimage Reimage Cleaner Intego or a similar tool to find and repair such damage.

MessengerHub PUPMessengerHub can be detected as a PUP by AV engines.

MessengerHub gets promoted as a useful tool, service that should be exact same as the official Facebook Messenger'. Unfortunately, this is not the platform nor the app that you should be using. Even during the installation of this program, when the user launches the download on purpose, you can see the warnings about additional installs or changes that the app is going to make.

These bulk installations or software bundling methods that experts[3] note about are the reason why it gets difficult to find, notice, and even remove MessengerHub. When some of those files remain running, processes that trigger banners, push notifications, or redirects still can be freely launched. You cannot get rid of those annoying symptoms.

MessengerHub can be intrusive and display various ads you want them or not. You can indicate som content related to this threat with:

  • “MessengerHub”,
  • “Powered by MessengerHub”,
  • “Advertisements by MessengerHub”,
  • “Brought to you by MessengerHub”,
  • “Ads by MessengerHub”,
  • “Ads powered by MessengerHub”.

If you notice anything like this, you need to clear the machine as soon as possible. You need to get rid of the shady PUP.Optional.MessengerHub, so your device is properly cleaned, and you can avoid the ad-tracking and other data gathering issues that PUPs can freely and easily trigger.

MessengerHub virus

Adware and Potentially Unwanted Programs use similar spreading methods

This particular application is mainly downloaded from the misleading ad deceptive site that promotes the application as a great messaging app versions with various useful and needed features. The download process is not difficult and may not raise many questions, but there are warnings about suspicious changes and installs that should be considered as a red flag.

Advanced and Custom options should be the ones that you choose no matter what, and nowhere the program is downloaded from. It is crucial because you can see the full list with included programs and control which ones you really want to get and install. You can de-select any applications once the list is exposed.

This is the best option when it comes to files downloaded from the internet, especially, when you do not choose the proper official sources or sites that provide proper downloads and promote safe tools. You can also receive this program as additional install when the PUP is already on the system, so use proper anti-malware tools, so your device could be protected automatically.

Messenger Hub applicationMessenger Hub is the program that AV engines detect as PUP.Optional.MessengerHub because it spreads silently.

Remove MessengerHub virus fully with anti-malware tools

The best options that you have for MessengerHub removal include automatic tools designed to remove malware and clean machines from any threats. Security programs are the way to get because you need to find all traces of the PUP and make the system safe again.

When you run the anti-malware tool or security program you can see various names o the list of detections, the name is associated with the particular database of the AV tool, so you shouldn't focus on that. Remove MessengerHub by following the steps suggested by the tool instead. 

Remember to go through the web browsers and change settings back to default so anything related to the MessengerHub virus gets eliminated. Also, run the proper optimizer to repair the system damage.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove MessengerHub, follow these steps:

Delete MessengerHub from Windows systems

Get rid of the shadyMessengerHub PUP

To remove MessengerHub from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to MessengerHub (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Get rid of MessengerHub from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for MessengerHub or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate MessengerHub from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for MessengerHub and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete MessengerHub removal.Reset Internet Explorer

Uninstall MessengerHub from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the MessengerHub-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase MessengerHub from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to MessengerHub and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case MessengerHub did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete MessengerHub removal.Reset Firefox 2

Remove MessengerHub from Google Chrome

Clear the machine and recover settings on the Chrome to default

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to MessengerHub by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the MessengerHub-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete MessengerHub removal.Reset Chrome 2

Delete MessengerHub from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to MessengerHub and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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