Severity scale:  
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Remove MessengerHub (Free Guide) - Removal Instructions

removal by Jake Doevan - - | Type: Adware

MessengerHub is the shady application that behaves like a typical adware-type PUP

MessengerHub
MessengerHub is the potentially unwanted application that creates issues with your machine when the speed is affected.
MessengerHub – the application that is categorized as potentially unwanted program due to activities related to unwanted advertisements, interference with the browsing activities. This intruder starts delivering pop-up ads, redirects, banners, and other content that is not originating from the primary site or even that domain. The instant messaging application is promoted as the mobile program that has a video chat feature and either useful functions like the original Messenger that also have tons of versions like this adware that mimic the app to spread shady malware. Messenger virus is a term that holds all these shady programs under one umbrella. 

MessengerHub virus is identical to MessengerPlus, both of these programs are copies of the Facebook messaging application that is safe and used by billions of people around the world. The popularity of the legitimate program creates the opportunity to spread threats with various malicious purposes. In most cases, such programs are designed to display coupons, banners, surveys, fake update messages, pop-ups, advertisements, other types of material. This particular shady app is even detected[1] as potentially harmful by many AV tools. This fact should significantly encourage you to remove the app without hesitation.

Name MessengerHub
Type Adware/ Potentially unwanted program
Symptoms The PUP gets promoted as a useful app, so people install the shady program without paying much attention. Then the app can deliver advertisements, redirect, and control what you get exposed to online. Additional installations can be triggered by the PUP itself
Distribution PUP spreads via shady installers or during the third-party freeware distribution
Issues Potentially unwanted programs can easily install other programs, collect various information about your habits online and share that data with other advertisers
Elimination MessengerHub removal process should include anti-malware tools because detection is very important. You need to find all associated programs and files to get rid of the intruder completely
Repair The system gets affected when the intruder like this runs in the background for long. You need to check or even repair affected or corrupted system files with a program similar to Reimage Reimage Cleaner Intego

MessengerHub redirects, pop-up ads, banners, and material that appears out of nowhere indicates that your machine is affected by the potentially unwanted program, adware-type intruder. The longer this program can run on your machine the more damage it might cause to processes and functions of the system. 

When you receive advertisements for MessengerHub application it may indicate that you visit shady page associated to distributors of such PUPs, but when you can find the program itself installed on the machine and experience all those unwanted symptoms yourself, you need to react as soon as possible because this activity shows that PUP intruder is already triggering everything from the inside.[2] 

Finding the program that triggers these symptoms and allows the shady MessengerHub PUP to redirect your online traffic to whatever sites is not that easily noticeable. You cannot find the intruder in Programs folder or on the Desktop because it hides with help of files injected in the registry, other folders.

Unfortunately, this process of MessengerHub removal gets difficult when your machine is affected by the stealthy virus. Anti-malware programs may find the PUP and even remove the threat, but startup preferences and Windows registry changes can still trigger redirects to other domains. Make sure to run Reimage Reimage Cleaner Intego or a similar tool to find and repair such damage.

MessengerHub PUP
MessengerHub can be detected as a PUP by AV engines.

MessengerHub gets promoted as a useful tool, service that should be exact same as the official Facebook Messenger'. Unfortunately, this is not the platform nor the app that you should be using. Even during the installation of this program, when the user launches the download on purpose, you can see the warnings about additional installs or changes that the app is going to make.

These bulk installations or software bundling methods that experts[3] note about are the reason why it gets difficult to find, notice, and even remove MessengerHub. When some of those files remain running, processes that trigger banners, push notifications, or redirects still can be freely launched. You cannot get rid of those annoying symptoms.

MessengerHub can be intrusive and display various ads you want them or not. You can indicate som content related to this threat with:

  • “MessengerHub”,
  • “Powered by MessengerHub”,
  • “Advertisements by MessengerHub”,
  • “Brought to you by MessengerHub”,
  • “Ads by MessengerHub”,
  • “Ads powered by MessengerHub”.

If you notice anything like this, you need to clear the machine as soon as possible. You need to get rid of the shady PUP.Optional.MessengerHub, so your device is properly cleaned, and you can avoid the ad-tracking and other data gathering issues that PUPs can freely and easily trigger.

MessengerHub virus

Adware and Potentially Unwanted Programs use similar spreading methods

This particular application is mainly downloaded from the misleading ad deceptive site that promotes the application as a great messaging app versions with various useful and needed features. The download process is not difficult and may not raise many questions, but there are warnings about suspicious changes and installs that should be considered as a red flag.

Advanced and Custom options should be the ones that you choose no matter what, and nowhere the program is downloaded from. It is crucial because you can see the full list with included programs and control which ones you really want to get and install. You can de-select any applications once the list is exposed.

This is the best option when it comes to files downloaded from the internet, especially, when you do not choose the proper official sources or sites that provide proper downloads and promote safe tools. You can also receive this program as additional install when the PUP is already on the system, so use proper anti-malware tools, so your device could be protected automatically.

Messenger Hub application
Messenger Hub is the program that AV engines detect as PUP.Optional.MessengerHub because it spreads silently.

Remove MessengerHub virus fully with anti-malware tools

The best options that you have for MessengerHub removal include automatic tools designed to remove malware and clean machines from any threats. Security programs are the way to get because you need to find all traces of the PUP and make the system safe again.

When you run the anti-malware tool or security program you can see various names o the list of detections, the name is associated with the particular database of the AV tool, so you shouldn't focus on that. Remove MessengerHub by following the steps suggested by the tool instead. 

Remember to go through the web browsers and change settings back to default so anything related to the MessengerHub virus gets eliminated. Also, run the proper optimizer to repair the system damage.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove MessengerHub, follow these steps:

Delete MessengerHub from Windows systems

Get rid of the shadyMessengerHub PUP

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall MessengerHub and related programs
    Here, look for MessengerHub or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Get rid of MessengerHub from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for MessengerHub or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate MessengerHub from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for MessengerHub and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete MessengerHub removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall MessengerHub from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, MessengerHub should be removed from your Microsoft Edge browser.

Erase MessengerHub from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select MessengerHub and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete MessengerHub removal. Click on 'Reset Firefox' button for a couple of times

Remove MessengerHub from Google Chrome

Clear the machine and recover settings on the Chrome to default

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select MessengerHub and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete MessengerHub removal. Click on 'Reset' button to complete your removal

Delete MessengerHub from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for MessengerHub or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete MessengerHub removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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