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Remove virus (Free Instructions) - updated May 2019

removal by Gabriel E. Hall - - | Type: Browser Hijackers is a browser hijacker that alters homepage, new tab address and the search engine of the browser without permission virus is a fake search engine that is established as soon as a potentially unwanted program is installed on your computer. This usually happens if you skip necessary steps during the installation of free programs you download from the third-party websites. hijack[1] begins with setting modification of Google Chrome, Mozilla Firefox, Safari, Internet Explorer, or another installed browser. Because the PUP sneaks in without you noticing, you might be surprised that your homepage, new tab and search engine are now changed.

From that point of time, you will be browsing the web via a hijacked browser, and such disturbances like pop-ups, banners, deals, offers, in-text links, and other sponsored content will become a frequent occurrence. Also, the virus' altered search results might lead you to less popular or even untrustworthy sites, in addition to influencing your browsing destinations.

Type Browser hijacker/PUP
Distribution Software bundles, ads, third-party websites
Symptoms Altered web browser settings, slow browser, redirects, ads, etc.
Risk factors Redirects to questionable sites, information exposure to unknown parties, malware infection
Termination To get rid of the hijacker, delete it via Control Panel/Applications folder or use security software for manual removal
Optimization For best results, scan your machine with Reimage after PUP termination

The page itself copies the design of Windows 8 and can create an impression of a trustworthy and professional search engine. However, we can assure you that it has nothing to do with Microsoft, and is a potentially unwanted program developed by unknown authors (and it is not the only information that is lacking, as Privacy Policy and ToS documents are not provided either).

Once installed, virus will drop batch files[2] on the system and modifies your browser shortcuts to address those files. The batch file contains a command that opens domain, which then redirects the user to one of the following search engines:

Be aware that these are well-known search tools that are usually promoted via potentially unwanted programs. Therefore, if you noticed one of them appearing in your browser, remove redirect virus immediately. redirect is PUP that hijacks browser's shortcuts and causes repetitious redirects to infamous and ad-supported search sites every time the victim opens a web browser.

Search results delivered by these search engines are selected in a way to address your browsing habits and not your search query. Therefore, you might see some annoying ads in the results’ pages.

However, clicking on them is even more dangerous as this can trigger a redirect to an untrustworthy external site. If you do not want to end up visiting highly suspicious domains, stop using this search engine.[3] team suggests deleting the hijacker with a help of an IT expert if you are interested in the manual removal option.

It can be hard to find the batch files and delete them as well as reverse changes made to browser shortcuts, so we also provide an alternative removal method. You can just run an anti-spyware software like Reimage or SpyHunter 5Combo Cleaner and clean your system automatically.

Ways you can infect your computer with a similar hijacker

Browser hijackers are incredibly annoying because they usually sneak into the computer system without user’s notice. They are often found in software bundles that can be downloaded from various file sharing sites. Nevertheless, you should also be aware that even most reputable bands bundle software (that's you you can see anti-virus software promotions in uTorrent installation wizards). Thus, use caution at all times, even if you trust the distributor.

If you want to keep your computer PUP-free, remember that you need to choose Custom or Advanced option in software installers. This will provide you with access to optional programs bundled with your downloaded software. All that is left is to deselect the unwanted components and proceed with the installation then. PUP
At first glance, might look like Windows 8.1 UI, although it has nothing to do with Microsoft.

Remove redirect virus and fix your browsers

It can be hard to remove virus because it spreads its components all over the system. Unlike other browser hijackers, it doesn’t simply add a browser extension to control browser’s homepage and search settings.

For a successful removal, use a tutorial provided below or a trustworthy security program. You can use one of the programs we list below – they were tested by our expert team and proved to be efficient spyware/malware removal tools.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage (remover) Happiness
Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove virus, follow these steps:

Delete from Windows systems

Go to %UserProfile%\AppData\Roaming\Browsers\ and delete suspicious BAT files from there. However, that can be a complicated task so we recommend using anti-malware software instead.

In addition, clean your browser shortcuts using the guide provided below. You will need to place a particular value in the Target field depending on the browser you are trying to fix. You might need to write Program Files (x86) instead of Program Files if you are using 64-bit OS.

  • “C:\Program Files\Internet Explorer\iexplore.exe”
  • “C:\Program Files\Google\Chrome\Application\chrome.exe”
  • “C:\Program Files\Mozilla Firefox\firefox.exe”

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Get rid of from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Erase virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Eliminate from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Uninstall from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Delete from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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