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Smartnewtab.com virus. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Adware

Smartnewtab.com is a program that redirects to dubious sites claiming that the system is infected with E.tre456_worm_osx and similar viruses

Smartnewtab.com virus
Smartnewtab.com is a website that causes lots of commercial content on the screen and makes the device running slow.
 

Questions about Smartnewtab.com virus

Smart New Tab is adware-type[1] program that delivers intrusive ads claiming that the system is infected with E.tre456_worm_osx, Tapsnake, and similar viruses. However, after seeing such alerts, you can be sure that your computer is affected by adware. All PUPs of this kind are designed to advertise certain products or websites, redirect traffic to dubious websites, and even track their victims to know more about their interests. However, beware that such intrusive activity and background processes can diminish the performance of your PC in general. Besides, these commercial offers and virus notifications can lead you to the installation of useless tools or even viruses. In this case, Smartnewtab.com virus is actively pushing Advanced Mac Cleaner which is more than just a simple PUP lurking around. People have been dealing with this threat since 2014.[2]

Name Smart New Tab
Type  Adware
Category  Potentially unwanted program 
Symptoms  Redirects users to unsafe websites, delivers intrusive ads, promotes malware
viruses reported in ads Tapsnake, E.tre456_worm_osx, CronDNS, Dubfishicv
Main virus promoted Advanced Mac Cleaner
Distribution  Software bundles
Elimination  Use Reimage for fixing virus damage

Smart New Tab gets activated after clicking on one of its ads. As a result, it starts redirecting to numerous commercial domains and finishes on a site claiming that the system is infected with malware. Even if the redirect domains contain catchy headlines or intriguing reports, exit them right away as they might end up with unpleasant “bonus” content – other PUPs or even malware.

Furthermore, you should know that similar rogue sites might collect quite a handful of information about your browsing preferences. In other words, the data about recently and frequently visited domains, search entries, IP address, and even email address can be accessed by this Smart New Tab virus.

The primary goal of SmartNewTab activity is to collect as much relevant information as possible. Later on, it is exploited by the advertiser for marketing purposes and even sold to suspicious third parties. The collected data can be used to generate personalized ads, create pay-per-click revenue, or can even be misused for identity theft.[1]

Thus, you can get rid of them, and you need to proceed with Smart New Tab removal as soon as possible. This is crucial because collected information leads to more advertisements and redirects to dubious, possibly malicious websites. This constant background activity makes your device running slow. 

The signs indicating that you have an adware-type program like smartnewtab.com on the device include the following unwanted activities:

  • numerous ads randomly appear on commonly visited sites;
  • various banners are injected into random websites;
  • homepage and new tab settings are changed to an unknown domain on every browser;
  • websites randomly redirect to commercial sites;
  • search results are filled with questionable hyperlinks;
  • additional programs, toolbars or extensions appear on the system without your knowledge.

We suggest you remove Smart New Tab virus by using reputable malware-fighting tools or follow our manual removal guide posted at the end of this article. You need to scan your system fully to delete all possible threats and tools that you don't even need. Finally, fix virus damage with the help of Reimage as there are numerous different components installed by viruses like this one.

To complete Smart New Tab removal, don't forget to reset your web browsers. Our step-by-step guide will help you do that professionally and will clean your system further by offering to eliminate suspicious browser add-ons, extensions, and plugins. 

Ways to distribute PUPs and other cyber infections

Potentially unwanted programs like adware or browser hijackers tend to spread along with free applications. Most likely, you encounter it when installing a new movie streaming player or image editing tool. Due to the common habit of choosing Quick or Default options as installation settings.

Unfortunately, these additional programs concealed during these insecure processes. Thus, dashing through the stages, you left the checkbox of unknown application pre-marked. As a result, you enabled the installation of additional applications. Upon starting the installation guide, make sure to opt for “Advanced” settings. Then, unmark the additional pieces and only then continue installing the wanted software.

Tips on SmartNewTab removal 

As many researchers[3] advise, the proper solution for adware is automatic Smartnewtab.com removal. After installing reputable security application and performing the full scan you will get rid of the virus causing serious danger to your system. Do not install recommended software as there is a great danger to end up with malware. 

Also, you might check the manual removal guidelines down below to fix your PC without complementary tools. However, note that viruses like this one travel around together with different components that are used to reinstall the virus right after the victim reboots his or her computer. To remove Smartnewtab.com virus and fix its damage, uninstall the PUP via the task manager, reset web browsers, and double check the system by running a full scan with recommended software. 

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Smartnewtab.com virus, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Smartnewtab.com from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Smartnewtab.com and related programs
    Here, look for Smartnewtab.com or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Smartnewtab.com from Mac OS X system

To get rid of the virus from Mac OS X, remove all suspicious programs from your computer at first. Then, fix your web browsers by using the steps given below.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Smartnewtab.com or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Smartnewtab.com from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Smartnewtab.com and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Smartnewtab.com removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Smartnewtab.com virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Smartnewtab.com should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Smartnewtab.com from Mozilla Firefox (FF)

Precisely implement each step of these guidelines. Scripts and helper elements, which might have been embedded in the browser, should be eliminated as well.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Smartnewtab.com and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Smartnewtab.com removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Smartnewtab.com from Google Chrome

Follow these steps and securely remove SmartNewTab virus from your Chrome browser:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Smartnewtab.com and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Smartnewtab.com removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Smartnewtab.com from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Smartnewtab.com or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Smartnewtab.com removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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References