(Removal Guide) - Free Instructions Removal Guide

What is is a potentially dangerous application that might access your sensitive information on macOS is a potentially unwanted application that tries to take over Safari or any other installed browser on macOS devices. is a potentially unwanted program that is actively infecting Mac computer users. PUPs are usually distributed within software bundles, so users are rarely aware that their machines got infected with adware. In some other cases, they might install a dodgy app intentionally, without realizing that it is ad-supported software.

Once inside, modifies the settings of Google Chrome, Mozilla Firefox, or Safari, although users reported that it mostly affects the latter. A substantial amount of advertisements is then shown during web browser sessions, such as pop-ups, banners, flashing windows, in-text links, offers, deals, and other type of ads. Additionally, sets the new tab address and the homepage to, which alters search results and prompts users to visit sponsored content.

Type Adware
Category Potentially unwanted program, Mac virus
Developer Genieo Innovation
Sets homepage to
Infiltration Software bundles, third-party sites
Risk factors Sensitive information leak to cybercriminals, malware infections,
  • Hijacked search engine;
  • Redirects, ads, and other intrusive commercial content on all browsers
  • Intrusive pop-up asking to access browser's data
Recognized by AV engines as MacOS:MaxOfferDeal-L [Adw], Adware.MAC.Genieo.WQ,, OSX.Trojan.Gen, Adware/Geonei!OSX,[1] etc.
Termination User anti-malware software like FortectIntego or check our manual removal guide below

Generally, adware is quite controversial software, as initially it was considered to be a threat to online safety and privacy and called spyware. However, due to legal battles, it had to be renamed into “not a virus,”[2] or “potentially unwanted program.” Fortunately, the dangers of this software are being brought into the light via the OSX/Shlayer campaigns, or Lenovo's Superfish scandal, which compromised users' security by exposing them to insecure connections.

Regardless of what your views on ad-supported software might be, the presence of should never be ignored. is adware that is installed together with freeware and starts secretly tracking your web browsing activities.

Unfortunately, but virus belongs to one of the more dangerous infections categories, as it does not only engages in typical adware-like behavior (showing advertisements) but also attempts to elevate its privileges by prompting users to agree to the following:

““ wants access to control ““. Allowing control will provide access to documents and data in ““, and to perform actions within that app.

No matter what you do, never allow to perform actions it is asking you to. Performing such action might significantly compromise your privacy and even result in banking details or another sensitive information leak.

While many people refrained from granting the app permissions, they also said that they struggled with removal, as the invasive pop-up message kept coming back and asked to access data from Safari. To stop the unwanted activity, you will have to delete the adware app from your device – you can do it by installing security software or (such as FortectIntego) by following our manual removal guide below. was developed by an Israeli-based company Genieo Innovation – an internet solution firm that specializes in the development of information-scraping and advertisement apps, such as Regevpop, PlaySearchNow, Genieo Search, and many others. For that reason, if you found on your Mac, you might be infected with other PUPs.

Therefore, we suggest you scan your device with anti-malware software and remove not only but also other potentially unwanted programs that might have settled on your macOS or Mac OS X device.

Potentially unwanted programs are often deceptively installed via shareware or freeware installers

Without a doubt, staying away from third-party sites that distribute free software is not an option for some, as some applications might include functionalities that are not available on the official App Store or Chrome web store. However, those who do download apps from third-parties should be aware of the risks.

Some third-party sites might be straight out dangerous: specially crafted by cybercriminals to make users install malware on their devices. Therefore, experts[3] advise staying away from sites that host pirated software, such as torrent sites – these might also be induced with drive-by[4] downloads and malicious ads. wants access to control Safari.appPlease do not click Allow when you see a pop-up " wants access to control," or you might compromise your privacy.

When it comes to more reputable sources, be aware that most of the well-known freeware sites still bundle software. Therefore, when you are installing a new application, make sure you never rush and read the installation instructions carefully. Decline all the offers/deals on the way, as well as pick Advanced/Custom settings and remove all the ticks near the pre-ticked boxes.

Delete virus to make sure your Mac is clean, and your online safety is no longer compromised removal initially should not be that complicated – drag the unwanted app into the Trash. While the action would be enough for most “normal” applications, PUPs might leave traces, and they will ensure the unwanted activity continues. Therefore, you should also check additional directories where the PUP might reside, such as:

  • /Library/LaunchAgents
  • /Library/Application Support
  • /Library/LaunchDaemons

Once you enter these directories, make sure you delete content. Nevertheless, if you are not exactly sure which entries are malicious and which belong to legitimate programs, we would highly recommend you installing reputable anti-malware software and performing a full system scan. This way, you will be able to remove virus automatically, along with all its traces and other unwanted programs or malware that might be present on your Mac.

After you are sure that the deceptive is gone, you should also reset each of the installed browsers, as explained below. This step is crucial if you allowed the PUP to scrape Safari's, or any other browser, data.

You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Follow these steps

Delete from macOS

To remove virus from your Mac, please proceed with the following steps:

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

After you eliminate Space App, make sure you reset Chrome's settings as follows:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

You should immediately reset Safari after you complete PUP removal:

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting adware

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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