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Genieo Search. How to remove? (Uninstall guide)

removal by Jake Doevan - -   Also known as Genieo hijack | Type: Browser hijacker

Genieo Search service brings you sponsored content instead of useful information

Genieo search engineGenieo Search is an ad-supported potentially unwanted program, which can start pushing sponsored content via Internet Explorer, Google Chrome, Mozilla Firefox or other web browser out of nowhere. It is part of Genieo adware[1] which is also known as „content recommendation“ software. Although it isn't considered malicious, some users already started calling it as Trojan or rootkit virus.

Once installed, it changes victim‘s homepage setting to and adds this search site as the main search provider. Soon after, it starts delivering numerous ads from various third-party advertisers.

Lately, Genieo virus started bothering Mac users[2] the same way it used to annoy Windows OS users for years. Once installed, Genieo starts delivering all kinds of advertisements on Mac in the form of pop-ups, banners, search results and so on.

If this virtual annoyance has already shown up in your browser, you should keep in mind that this search site is unreliable and should be avoided because it may show you altered search results. Beware that those results may be filled with predetermined links that may lead you to questionable websites.

Why someone needs such thing? The answer is straightforward – redirects are initiated for promoting affiliate sites and helping them to increase page rank or sales. While you can never know what is promoted using Genieo Search, you should be very careful with its redirects. Also, it may start bothering you with annoying pop-up ads, slowdowns, and similar issues.

Finally, it is known that it may start collecting information about people's browsing habits and accumulate information about their search terms, mostly visited websites, time that they spend there, data that they enter, etc. If you don't want to run into privacy-related issues, you should be very careful with that.

If you know that you have never installed Genieo Search on your computer, you should follow a guide that is given below and get rid of this browser hijacker. Of course, the easiest way to do this is to run a full system scan with updated anti-spyware. In this case, we recommend using Reimage that has showed great results in the removal of this virus.

Everything you need to know about Genieo on Mac

Genieo on Mac is a potentially unwanted program that can arrive in tandem with another application or be installed after clicking on an Internet ad promoting it. Once installed, it drops a bunch of files onto Mac OS to set itself up and remain on the computer as long as it is possible. experts[3] advise removing this ad-supported application from Mac as soon as possible, although it can seem like a challenging task at first.

Mac users have been complaining about ads, redirects, altered search settings and other problems caused by Genieo Search virus. Despite being non-malicious, this ad-supported software tracks the user at all times and keeps delivering even more Internet ads daily. Besides, users have noticed that Genieo keeps coming back even after removing its components from the system.

If you have been experiencing problems when trying to remove Genieo from Mac, please read the full instructions on how to do it properly. We have added the directions right below this article and also provided informative screenshots to help you locate and delete Genieo-related files from OS X.

Strategies used for promotion of the suspicious program

Genieo Search is one of those search engines that may infiltrate computers unnoticed. That's because they are spread using questionable and quite unfair techniques that are called 'bundling.'

If you want to stay safe and avoid various browser hijackers, adware and other potentially unwanted programs, the main thing that you should remember is that they may be added to various free applications, such as download managers, PDF creators, video streaming software, video recording software, etc.

That's why you should always check free programs before their installation. For that, we recommend reading Privacy Policy, End user's license agreement and other sources of information. Besides, don't forget to select Custom or Advanced installation process when downloading freeware to your computer.

It will help you to see such 'optional' components as Genieo Search virus. If you noticed a sentence saying 'Make Genieo Search my default search engine' or 'Make Genieo Search my start page,' you should uncheck it because you can easily lead yourself to various inconveniences and PC-related issues.

Also, you should avoid installation of browser add-ons, plugins, extensions and toolbars. If this search engine or has recently appeared on your computer, you shouldn't waste your time. You should follow a guide that is given below and remove this questionable search engine.

Remove Genieo Search from Mac or Windows

Complaints shared by affected computer users prove that it can be tough to remove Genieo Search virus from Mac or Windows. The ad-supported program leaves a variety of files on the system and tries to stay undetected. Typically, users identify the issue causing browser redirects and ads only after running a security software on the affected computer.

Therefore, if your security software detected PUP.Genieo or a similar entry on your system, make sure you wipe the suspicious files using an anti-spyware or anti-malware program.

You can also try to implement Genieo removal using instructions provided by our team. Our experts have put together tutorials for Windows and Mac users. After deleting associated files from the computer system, do not forget to check your browsers for suspicious components as well.

You can remove Genieo Search automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Genieo Search you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
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More information about this program can be found in Reimage review.
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To remove Genieo Search, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Genieo Search from Windows systems

To remove Genieo virus from Windows computer, use given guidelines. However, experts hardly ever recommend deleting this computer infection manually.

The potentially unwanted programs usually hide themselves on the system so it would be harder to find and delete them. The provided instructions explain how to delete unwanted software and fix corrupted browser shortcuts, however, in order to completely delete Genieo, you might need to touch Windows Registry as well.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Genieo Search and related programs
    Here, look for Genieo Search or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Genieo Search from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Genieo Search from Mac OS X system

To remove Genieo on Mac, follow the given directions and clear the Applications folder from Genieo virus remains. However, you will need to force quit this program first. Follow these simple steps for elimination of the Mac-hijacking software:

  1. Look at the Apple menu bar and find Genieo icon there. Click on it and choose Quit.
  2. Open Finder and type launchd.conf in the search box. Click on the gear icon in the folder and choose Show Search Criteria.
  3. Click on Kind and choose Other. You will see a Select a search attribute window. Here, you need to select System files option and click OK.
  4. Find launchd.conf, select it and drag it to Trash.
  5. Now, press anywhere on Mac's desktop and then click on Go option in the menu bar at the top of your screen. Here, select Go to folder… You will need to find these folders and delete them as well as files in them:
    • /Applications/Genieo

    • /Applications/Uninstall Genieo

    • /Applications/InstallMac

    • /Applications/Uninstall IM

    • ~/Library/Application Support/com.genieoinnovation.Installer/

    • ~/Library/Application Support/Genieo/

    • ~/Library/LaunchAgents/

    • ~/Library/LaunchAgents/com.genieo.completer.update.plist

    • /Library/LaunchAgents/com.genieo.engine.plist

    • /Library/LaunchAgents/com.genieo.engine.plist

    • /Library/LaunchAgents/com.genieoinnovation.macextension.plist

    • /Library/LaunchAgents/com.genieo.completer.update.plist

    • /Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist

    • /Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client

    • /usr/lib/libgenkit.dylib

    • /usr/lib/libgenkitsa.dylib

    • /usr/lib/libimckitsa.dylib

    • /usr/lib/libimckit.dylib

  6. Empty the Trash bin and restart Mac to apply changes.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Genieo Search or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Genieo Search from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Genieo Search and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Genieo Search removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Genieo Search from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Genieo Search should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Genieo Search from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Genieo Search and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Genieo Search removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Genieo Search from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Genieo Search and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Genieo Search removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Genieo Search from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Genieo Search or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Genieo Search, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Genieo Search removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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