The Gotham Font Was Not Found (Removal Guide) - Free Instructions

The Gotham Font Was Not Found Removal Guide

What is The Gotham Font Was Not Found?

The Gotham Font Was Not Found is a scam message that tries to make users download malicious software

The Gotham Font Was Not Found virus

The Gotham Font Was Not Found is a fake pop-up that is displayed when users are redirected inadvertently. Another reason might be adware infection that is hiding inside the PC. Nevertheless, the domain is injected with malicious JavaScript[1] code.

SUMMARY
Name The Gotham Font Was Not Found
Type Adware
Associated file ttf.js
Main dangers Infiltration of dangerous viruses, such as ransomware
Distribution Software bundling, malicious websites
Elimination Download and install ReimageIntego. Otherwise, follow our manual guide below

There are many similar scams around, such as The Tungsten Rounded Font Was Not Found, The HoeflerText font wasn’t found and many others. All of these malicious pop-ups have one goal – to make users install adware or malware. Thus, it is imperative to remove The Gotham Font Was Not Found from your Google Chrome, Internet Explorer, Mozilla Firefox or other browsers.

The fake alert informs users that the page they are trying to load can be displayed incorrectly, because of a missing “Gotham” font. If users click the “Update” button they are shown the following message:

The “Gotham” font was not found.
Download the .zip file.
If prompted, click Run or Save.
If you chose Save, double-click the .zip file to start the installation process. We will automatically import your home page settings and browser history for you.
Reboot Chrome:
<…>

Then, users are prompted to install a file called ttf.js. But it is not the missing Gotham font pack that victims will be downloading. Instead, users can infect their machines with dangerous viruses, such as spyware[2] or ransomware.

Speaking of ransomware, The HoeflerText font wasn’t found scam was found to be distributing GandCrab ransomware within its installer. Ransomware is a devastating infection that locks up files and demands a ransom to be paid for their release. Of course, users should avoid such infections at all costs.

Cybercrooks were really precise when creating The Gotham Font Was Not Found scam as they did put correct browser versions in their pop-up messages. However, some victims simply don’t know that they do not need to install font packs to enter any website, as this functionality is included within the browser.

If installed, The Gotham Font Was Not Found virus can also gather a significant amount of personal and anonymous information about users, which can later be used for illegal purposes. This data can include, but is not limited to:

  • IP address;
  • Geo-location;
  • Websites visited;
  • Software installed;
  • Credentials;
  • Clicks on links, etc.

It goes without saying that you should avoid websites that display fake alerts urging you to install malicious files. However, if you already accepted the installation, you should start thinking about The Gotham Font Was Not Found removal. It should be executed with robust security software, like ReimageIntego or Malwarebytes.

If The Gotham Font Was Not Found messages don’t leave you alone, you would have to eliminate adware associated with this virus.

The Gotham Font Was Not Found scamThe Gotham Font Was Not Found is a fake alert message that urges users to install malware on their PCs

Adware can enter machines as an additional component in software bundles

Software bundling is a popular PUP distribution method and is used all over the world. It allows freeware developers to hide additional components within their installers. Unless users pick advanced settings, it is impossible to avoid such programs.

Thus, security experts[3] urge users to never rush free software installation by clicking “Next” button several times. Instead, take your time and check installation instructions, pick Advanced/Custom installation mode instead of Recommend/Quick one and remove all the tick marks next to unwanted programs (toolbars, search engines, add-ons, media players, codec packs, PDF creators and similar).

The Gotham Font Was Not Found scam removal procedure

The Gotham Font Was Not Found removal is needed for safe computer operation. Adware can be removed either manually or automatically – it is up to you.

If you want to remove The Gotham Font Was Not Found scam manually, follow our guide below. You will have to find all the components of the virus and eliminate them. After that, you should reset each installed browser individually. Please restrain yourself from this procedure if you are not that familiar with computers and its processes.

The best way to deal with The Gotham Font Was Not Found virus is to install a robust security tool mentioned below. This step is essential if you already installed the malicious file when prompted by the pop-up. Don’t forget that some infections, such as trojans, might be hard to spot overall. Thus, run a full system scan and eliminate all the threats for good.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of The Gotham Font Was Not Found. Follow these steps

Uninstall from Windows

To eliminate The Gotham Font Was Not Found fake alerts from Windows OS, follow these steps:

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

Don't forget to reset your Google Chrome after you are done removing all the threats:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of The Gotham Font Was Not Found registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting adware

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

 

Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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References
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