TzarMedia (2021 update) - Removal Guide

TzarMedia Removal Guide

What is TzarMedia?

TzarMedia – doubtful project used for getting victims’ credit card information

Example of TzarMedia websites

TzarMedia is a fraudulent video streaming site offering videos, movies, music, e-books, and games. Users can either use this content online or download it to their device. However, no matter how safe it looks, users and security experts have reported[1] that this service is scam used for tricking user’s into getting a subscription.

Currently, TzarMedia.com website is not available. However, it is assumed that, due to all negative reviews and feedback, its developers just changed the name of their fake site. They seem to be related or changed the name to geeker.com.

TzarMedia scam offers users subscribing for a free trial to test the service and make sure that it meets their expectations. In order to do that, they are asked to add their credit card information. However, you should be very careful with websites and services asking you to do so because your information can be used to initiate illegal money transfers from your account and similar crimes!

Once a certain amount of time passes, users are asked to obtain one of the subscription plans or cancel the membership of TzarMedia. Some users claim that they signed up for $1.95 membership. However, checking credit card’s balance was shocking – the subscription cost around $30.

Cancellation of TzarMedia services is not simple too. Scammers ask to pay $1 for “Express Online Cancellation service.” Indeed, this scheme doesn’t feel right. The purpose of a free trial is to try services for free and stop using them if not needed. Thus, it's a clear identification of scam.

Additionally, victims of TzarMedia scam report that even after paying the unfair cancellation fee, they were still charged for the subscription. However, this service cost differently for people. While ones were charged for a few dollars, other had to pay $10, $15 or even more for a service they do not use.

Therefore, people who signed in to this bogus streaming website should check their bank statements immediately. If you see transactions to TzarMedia or Geeker, you should contact your bank and report about this issue. Only the bank can block this activity.

People report that contacting TzarMedia support did not help. Either no one picked up the phone or responded to emails, or the promise to stop membership or/and to refund the money was not kept.

Therefore, in order to remove TzarMedia subscription, you have to contact your bank directly. Nevertheless, you won’t be able to get back stolen money; your bank will protect you from further money loss. We also recommend running a full system scan with updated anti-spyware, like ReimageIntego to make sure that you system is free of tracking software and similar potentially malicious programs.

Adware programs might promote non-existent TzarMedia or Geeker services

This fraudulent website was also actively promoted with the help of potentially unwanted programs (PUPs). Scammers took advantage of adware in order to display pop-ups, banners and other types of ads promoting movies or games that were said to be available on TzarMedia.com.

However, none of the TzarMedia ads said the truth. This site does not allow watching any promised movies or access other content. The purpose of this phishing website is to get user’s credit card information and silently steal their money.

Therefore, if you are frequently being redirected to a scam website or see ads offering to try its services, you should scan the device with anti-malware/anti-spyware. Software like ReimageIntego can quickly perform automatic TzarMedia removal.

Image of TzarMedia scamTzarMedia.com is a phishing website that wants to get user's credit card details and charge them for unknown services.

Tips to spot and avoid scam

Cyber security specialists from the zondervirus.nl[2] report that there are many scams similar to TzarMedia. Thus, you have to be vigilant in order to protect your credit card information and identity.

  • Always read user reviews before signing into a new video streaming website. If you see negative reviews, you should not use this service.
  • If you want to watch videos online, you should use Netflix or other well-known video streaming websites. Indeed, their membership might be a little bit higher. However, these sites offer legitimate and safe services.
  • Read Terms and Agreements and Privacy Policy attentively. Of course, these documents are long and might be complicated. However, you have to make sure that your personal information will be used adequately.
  • Do not visit shady or potentially dangerous websites. Users report being redirected to TzarMedia.com from websites like filedrive.com. Keep in mind that various file-sharing, video streaming or other questionable reputation websites might trigger redirects to phishing or infected sites. Thus, you should not visit them.
  • Install freeware or shareware correctly. Potentially unwanted programs (PUP) that promote TzarMedia can spread bundled with free programs that you can download from the Internet. To avoid their installation, you have to use Advanced/Custom settings instead of Quick/Recommended and opt out all “optional programs” like UrBookDownload.

How to get rid of TzarMedia virus

If you have subscribed to TzarMedia services, you have to cancel your subscription immediately. However, their support might not be helpful. Thus, it’s better to contact your bank and inform about the issue. Your bank should block scammers’ transactions. Next time you should be more careful when typing your credit card details.[3]

In order to remove TzarMedia ads or redirects to this phishing site, you should check the system for the adware infection. Usually, this cyber threat arrives in the form of the browser extension or add-on. However, you should not only uninstall questionable plugins but look up for suspicious components in the system too.

Manual TzarMedia removal guide is given at the end of the article. However, we recommend using reputable anti-malware to clean your PC quicker. PUPs rarely come alone, so security software will clean up all entries that were installed on the computer without your knowledge.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of TzarMedia. Follow these steps

Uninstall from Windows

If you are continuously redirected to TzarMedia.com, you should look up for PUPs installed to your computer. Additionally, you should also reset each of the installed web browsers. You can find detailed guide below.

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

If your Mac was infected with adware that promotes TzarMedia services, you should look up for suspicious applications and move them to Trash. Additionally, take care of the web browsers – uninstall questionable add-ons and reset them.

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of TzarMedia registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting adware

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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References
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