Azer ransomware virus. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - -   Also known as Azer ransomware | Type: Ransomware
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CryptoMix Azer ransomware version emerges right after the defeat of Mole02 virus

Azer ransomware virus

Azer ransomware is an updated Cryptomix virus[1] version that appends .azer file extensions to encrypted files. It drops a ransomware note called _INTERESTING_INFORMACION_FOR_DECRYPT.TXT on the desktop.

The letter carries a short message asking to contact cyber criminals via webmafia@asia.com or donald@trampo.info email addresses. If you noticed such ransomware on your computer, initiate Azer removal as soon as you can.

The Azer Cryptomix ransomware virus emerged shortly after a decryption tool for Mole02 ransomware was released[2]. This ransomware is a previous version of Cryptomix malware. Such scenario is typical to ransomware developers – they update the virus and continue spreading it so that existing data recovery tools would become useless.

The ransomware is obviously related to Webmafia@asia.com ransomware and Donald Trampo ransomware because the provided email addresses were used in slightly different ransomware campaigns previously.

The malicious virus completely corrupts the original file name, then appends one of the following extensions to encrypted data:

  • .-email-[webmafia@asia.com].AZER;
  • .-email-[donald@trampo.info].AZER;

On top of that, we must add that this ransomware doesn’t communicate with a Command & Control server like the majority of similar viruses do. It functions in offline mode and has ten unique RSA-1024 encryption keys that are used to encrypt AES key that is utilized in data encryption.

When we look back at the previous attempts to decrypt CryptoMix ransomware, we are hopeful that reverse malware engineers will succeed in creating a free decryptor shortly. Therefore, do not pay the ransom and remove Azer ransomware using Reimage or another reputable malware removal tool.

Distribution of Azer alike CryptoMix ransomware viruses

Versions of CryptoMix are distributed via malicious spam, exploit kits, RDP attacks and other traditional ransomware distribution means. For this reason, you have to take all possible measures to protect your PC from its attack.

First of all, we suggest installing a good anti-malware software. The second thing that is simply a must-do is creating a data backup. Keep in mind that the backup should be stored in an external data storage device and kept away from your computer!

Finally, we suggest avoiding shady Internet websites, emails sent by unknown senders, and of course, illegal software. Interacting with such content can quickly result in an unexpected ransomware attack. If you are willing to learn some great computer security tricks, check out NoVirus.uk site[3].

Remove AZER virus from the compromised PC

Get rid of the ransomware by using anti-malware software. To remove Azer virus properly, restart your PC in a Safe Mode first. We highly recommend choosing the Safe Mode with Networking method. You can find instructions on how to do it below.

After a successful Azer removal, start thinking about possible data recovery solutions. Usually, we recommend using a data backup; however, many people do not create them in advance. In such scenario, you can try basic data recovery methods listed below.

Please keep in mind that ransomware corrupts data in a very secure way, and in most cases, data recovery is simply impossible. However, it doesn’t mean that you should pay the ransom because cyber criminals might steal your money and not provide the recovery tool.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Azer ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual Azer virus Removal Guide:

Remove Azer using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

For Azer removal, install a good anti-malware or anti-spyware program. If you do not have it, we suggest rebooting your PC into Safe Mode with Networking first. Download the tool only when in the Safe Mode. If you have an anti-spyware or anti-malware program, we also recommend launching it in the indicated computer mode because you will need to update it before performing the system scan.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Azer

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Azer removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Azer using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Azer. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Azer removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Azer from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If you have a data backup, remove the virus and then import files from the backup to your computer. If you're worried about your files, we suggest creating another copy of the backup on a safe PC. 

In case you do not have a backup, try one of the provided techniques.

If your files are encrypted by Azer, you can use several methods to restore them:

Restore some files using data recovery tool

Data Recovery Pro is a standard tool that successfully restores various kinds of corrupted or even deleted files. We suggest testing it on .azer file extension files.

Windows Previous Versions method

Try this method in case you have created a System Restore Point in the past.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Azer and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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