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  (86/100)

“The HoeflerText font wasn’t found” ads. How to Remove? (Uninstall Guide)

removal by - -   | Type: Malware
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Latest news about "The HoeflerText font wasn’t found" scam

So-called "The HoeflerText font wasn’t found" virus is currently distributed via compromised websites[1]. These websites typically display a pop-up message that informs about the inability to display the web page’s content[2] correctly because HoeflerTex font[3] wasn’t found on the affected computer. Users are asked to update "Chrome Font Pack" in order to fix this error. However, instead of this font pack, you can end up with Fleercivet Ad Clicking Trojan or even Spora ransomware on your computer.[4] Beware that the developers of this scam made it to look very professional and realistic by filling it with the names of current and latest versions of the font and claiming that the message is delivered by Google. Bear in mind that your Chrome doesn’t need any updated fonts from the suspicious notification which is designed with the only purpose - to deceive you and make you open a malicious executive file that you can download from the described pop-up. 

We suggest that you stay away from websites that display the defined alert because it is a sign that they have been compromised by cyber criminals. If you agreed to install the described update, your browser and computer need you to start "The HoeflerText font wasn’t found" removal. It’s the only way to get rid of the malware that infiltrated the PC and protect your computer from further attacks. Remember that malicious programs are dangerous cyber threats[5] that can download and install additional malware to the compromised system, so you should take actions immediately to remove "The HoeflerText font wasn’t found" malware from the system. Therefore, do not hesitate and uninstall "The HoeflerText font wasn’t found" virus with the help of Reimage.

"The HoeflerText font wasn’t found" technique adapted in Spora ransomware distribution

Considering how successful this technique was, it is not surprising that ransomware developers were quick to try these new malware distribution methods. The first one to employ "The HoeflerText font wasn’t found" scam[6] was Spora virus, the infamous ransomware that is well-known for using sophisticated ransom payment websites and providing a variety of paid services to the victims. This program is a very dangerous virus that encrypts files with complicated cryptography algorithms and suggests paying a ransom in exchange for data decryption tool. Based on the fact how quickly Spora adapts new distribution techniques and also considering how professionally-made this virus is, we expect nothing more but an increased number of virus attacks shortly. Reportedly, compromised websites feature a Javascript code that attackers insert at the end of the page. This JavaScript code recognizes visitors who enter the site via Chrome and shows not the real, but a corrupted version of the website and triggers a pop-up stating that visitor's Chrome browser lacks the HoeflerText font, and suggests installing it in order to view contents of the website. The message says:

The "HoeflerText" font wasn't found.
The website you are trying to load is displayed incorrectly, as it uses the"HoeflerText" font. To fix the error and display the text, you have to update "Chrome Font Pack".
ManuFacturer: Google Inc. All Rights Reserved
Current Version: [version number]
Latest version: [version number]

The new campaign that spreads the ransomware promotes Update.exe file. If the user clicks the Update button, downloads this file and executes it, the system gets infected with Spora malware, and the victim loses access to all of his files instantly.

Why do these ads appear on legitimate websites?

As we have mentioned before, you can encounter these pop-ups on websites compromised by hackers who insert an additional piece of JavaScript code at the end of the page's source code. Consequently, Chrome visitors will see a corrupted version of the website instead of the real one. What is more, the additional code prompts a pop-up message stating that "The HoeflerText font wasn’t found." If the victim agrees to install the suggested update, one simply downloads the Chrome_Update.exe file, which needs to be opened in order to activate the malware. This update reportedly was used to distribute ad fraud malware dubbed Fleercivet[7]. As far as we know, the latest compromised websites that display "The HoeflerText font wasn’t found" alerts are serving Update.exe file, which is an installer for Spora ransomware virus. If you happen to enter a website that displays the described pop-up, better quit it immediately and do not come back to it. It might take some time for it to be fixed. If you have encountered such website, you can report it to us.

Remove "The HoeflerText font wasn’t found" virus

"The HoeflerText font wasn’t found" virus is a very dangerous computer infection. After infiltration, it causes chaos on the browser by delivering misleading pop-ups, and it might also silently connect to various third-party websites via your Internet connection. However, in the worst case, you can get infected with a ransomware after installing this bogus update, and consequences will be devastating. So if you accidentally installed the virus, follow these instructions for a safe "The HoeflerText font wasn’t found" removal.


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If you failed to remove infection using Reimage Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall “The HoeflerText font wasn’t found” ads. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.
Reimage is recommended to uninstall “The HoeflerText font wasn’t found” ads. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.
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References

Method 1. Remove "The HoeflerText font wasn’t found" using Safe Mode with Networking

If you have installed the virus and now your computer acts slowly or, in the worst case, you cannot access your files, reboot your PC using guidelines provided below. In case you cannot access your files, check out this article.

Step 1: Reboot your computer to Safe Mode with Networking
Windows 7 / Vista / XP
  • Click Start Shutdown Restart OK.
  • When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
  • Select Safe Mode with Networking from the list
Select 'Safe Mode with Networking'
Windows 10 / Windows 8
  • Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
  • Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
  • Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window.
Select 'Enable Safe Mode with Networking'
Step 2: Remove "The HoeflerText font wasn’t found"

Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete "The HoeflerText font wasn’t found" removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Reimage is a tool to detect malware. You need to purchase full version to remove infections.
More information about Reimage
Reimage is a tool to detect malware. You need to purchase full version to remove infections. More information about Reimage

Method 2. Remove "The HoeflerText font wasn’t found" using System Restore

Step 1: Reboot your computer to Safe Mode with Command Prompt
Windows 7 / Vista / XP
  • Click Start Shutdown Restart OK.
  • When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
  • Select Command Prompt from the list
Select 'Safe Mode with Command Prompt'
Windows 10 / Windows 8
  • Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
  • Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
  • Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window.
Select 'Enable Safe Mode with Command Prompt'
Step 2: Restore your system files and settings
  • Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
  • Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
  • When a new window shows up, click Next and select your restore point that is prior the infiltration of "The HoeflerText font wasn’t found". After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
  • Now click Yes to start system restore. Click 'Yes' and start system restore
Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that "The HoeflerText font wasn’t found" removal is performed successfully.
Reimage is a tool to detect malware. You need to purchase full version to remove infections.
More information about Reimage
Reimage is a tool to detect malware. You need to purchase full version to remove infections. More information about Reimage

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from "The HoeflerText font wasn’t found" and other ransomwares, use a reputable anti-spyware, such as Reimage, PlumbytesWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

Jake Doe
Jake Doe - Life is too short for wasting your time on viruses

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Information updated:

Comments on “The HoeflerText font wasn’t found” ads

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Steve He
Yeah, its the message I found suspicious today. Thanks for the removal guidelines!
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Anastas
Does anyone knows what happens after installing that "Chrome Font Pack"? I am so curious
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mschiemann
What a ridiculous pop up!

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