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  • Active
  • Severity: High
  • Ransomware
  • Windows
  • Verified · Feb 2021

How to remove Text ransomware

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Ugnius Kiguolis · The mastermind

Text ransomware – a hazardous computer infection that locks victim files and demands a ransom

Text ransomware

Text ransomware is a file-locking parasite developed to encrypt data on an infected computer and demand a ransom for the necessary decryption tool. It does that through a generated pop-up window and a ransom note, titled FILES ENCRYPTED.txt, found on the desktop after successful encryption. This cryptovirus emanates from a vicious ransomware family called Dharma.

Encrypted personal files (databases, documents, pics, etc.) are renamed by appending a three-part appendix, consisting of a unique victim ID, assailants contact email, and .text extension. Therefore, if you had a file named 1.pdf, it would now appear as 1.pdf.id-XXXXXXXX.[helpdecrypt@msgsafe.io].text (Xs' conceal user ID).

The encrypted data contents are changes, but it is inaccessible until a certain decryption tool is used. That doesn't mean that the only way to restore .text files is to pay the criminals. In this article, you'll find out how the ransomware might have infected your device, its details, elimination options, and alternative data recovery methods.

name Text ransomware
Type Cryptovirus, file-locking virus
Family Dharma ransomware
Ransom note FILES ENCRYPTED.txt and a pop-up window
Appended file extension .text
Criminal contact details One email is provided to establish contact – helpdecrypt@msgsafe.io
Distribution Torrent sites, file-sharing platforms, fake installers/updaters, deceptive ads
Virus removal Eliminate all computer infections by scanning your devices with reliable anti-malware security tools
System Repair System files and settings need to be restored after a virus is removed because they might be corrupted, altered, or damaged in other ways. Use the FortectIntego tool to take care of all system-related issues

Dharma ransomware family is one of the most prevalent of all lineages of cryptoviruses. It produces new variations of hazardous file-locking parasites each week. English-speaking users are their primary goal, but these infections could cause harm to anyone. Here are the latest examples:

Usually, cybercriminals try to persuade their victims to pay the ransom by various claims and threats. That includes offering a 50% discount for victims that contact right away or threatening that the price will be doubled in 48 hours. That's not the case with Text ransomware virus ransom note.

Message in the FILES ENCRYPTED.txt file urges the victims to contact their assailants by provided email address:

all your data has been locked us
You want to return?
write email helpdecrypt@msgsafe.io

Whereas the pop-up window advises not to modify Text file-locker encrypted files or try any third-party decryption software as that may cause permanent data loss. The entire message from that window states:

YOUR FILES ARE ENCRYPTED
Don't worry,you can return all your files!
If you want to restore them, follow this link:email helpdecrypt@msgsafe.io YOUR ID –
If you have not been answered via the link within 12 hours, write to us by e-mail:helpdecrypt@msgsafe.io
Attention!
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

Text ransomware virus

Cybercrime victims should never trust their assailants as these claims might not be valid. Before taking on the task of Text ransomware removal, you should try our suggested decryption options in case you didn't keep backups. If you did, then you have nothing to worry about, apart from owning a weak security tool that overlooked the cryptovirus.

Professional anti-malware tools like SpyHunterCombo Cleaner or MalwarebytesMalwarebytes are required to remove Text ransomware from the device properly. A reliable security tool will always safe-guard your travels on the internet. According to a report from VirusTotal,[1] 57 out of 71 most popular AV tools have apprehended the infection. Here are a few examples of its detection names:

  • Win32:RansomX-gen [Ransom]
  • TrojWare.Win32.Crysis.D@6sd9xy
  • Ransom.Crysis
  • Ransom:Win32/Wadhrama!hoa
  • Trojan.GenAsa!PU4zXkABPRE
  • etc.

Cryptoviruses make changes to the registry, host files, and other system-related settings. Therefore, you have to restore Text ransomware file virus damage after it's completely eliminated. The best way to do it is by running system diagnostics with the FortectIntego tool to fix any system irregularities.

Text cryptovirus

Be extremely cautious if you're using file-sharing platforms, especially torrent portals

There are many ways people can get ransomware infections on their computers, from deceptive ads to drive-by downloads.[2] All devices that are regularly used on the internet should have an AV tool. However, they might sometimes fail, so users should know how to evade the most popular ways the cryptoviruses are spread.

Our research indicates that file-sharing platforms, particularly torrent sites, are among the most common methods for ransomware delivery. Threat actors often exploit their lack of security by uploading file-locking parasites camouflaged as .exe, .jpg, .zip, and other file formats.

Malware is frequently disguised as illegal activation tools for the latest games, unlocked expensive software, and alike. Thus we ask our readers to stop using torrent services if they value their security, privacy, and money. By downloading something from those sites, you could get a lot more than you anticipated.

Detailed instructions for .Text file virus removal from infected computers

If your Windows pc got infected with Text ransomware virus, you have to take action immediately. Since there's no specific decryption tool available at the moment, export all essential encrypted files to an offline storage device, such as an empty  USB drive, external HDD/SSD, or similar. That step is needed only if you don't have backups.

Then download and install a professional anti-malware tool. If you're on the fence, we suggest acquiring either SpyHunterCombo Cleaner or MalwarebytesMalwarebytes. Once you have a proper AV tool, scan the entire system. When it's finished, choose to remove Text ransomware and all other suspicious files. Please remember to keep virus databases updated so such perils can be prevented in the future.

After you complete Text ransomware removal, you need to take one more precautionary measure – restore corrupted system files and clean up your device. Cybersecurity experts[3] highly recommend using the powerful FortectIntego system repair tool to fix any system irregularities.

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