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Spyware News
  • Active
  • Severity: Medium
  • Adware
  • Windows, Mac
  • Verified · Jun 2021

How to remove “Amazon.com Membership Rewards” scam

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Olivia Morelli · Ransomware analyst

Amazon Membership Rewards is a cyber infection that is designed to steal sensitive data

A picture of

Amazon Membership Rewards virus is an online scam which is similar to  Congratulations Amazon User and Amazon Membership Rewards hoaxes. The purpose of this cyber threat is to trick people into filling a fake survey, and in this way, revealing personal information. Scammers use the name of a popular company and claims that the victim was selected as the applicant to win valuable prizes.[1] However, these pop-ups are fake and created by adware. Therefore, instead of filling out dubious questionnaires, you should check the system for potentially unwanted programs (PUPs) or malware. Completing these surveys and revealing your email or other personal information  to cyber criminals might end up with serious privacy-related issues.

Name Amazon.com Membership Rewards
Type Scam
Caused by Adware
Domain name coupon2342341.com (can also be changed to another one)
Affected web browsers Google Chrome, Internet Explorer, Safari, Mozilla Firefox, Opera
Elimination To get rid of such scams, you need to uninstall adware from your system – either do it manually or automatically (we provide the instructions below)
System fix When you get rid of adware/malware, system main remain unstable. To fix virus damage, scan your computer with FortectIntego

The only option available on the Amazon Membership Awards alert is the OK button. Once clicked, it redirects the user of Chrome, Firefox, IE or another web browser to a fake questionnaire that, seeking to mislead its victims, relies on the same font and colors as the ones used by this giant company.

In most of the cases, Amazon Winner virus shows up on the pop-up using coupon2342341.com. On the initial pop-up window, a victim is presented a small box with OK button. Unfortunately, this pop-up will not go away unless people click the OK button because it freezes the browser and allows the user to navigate only in one direction – to answer the questionnaire.

Apart from delivering fake lottery pop-ups and forcing people to fill surveys, adware might also provide other ads, banners or pop-ups, for example:

  • your system is in danger;
  • your PC is infected;
  • warning about pornographic or malicious websites;
  • fake winning pop-ups;
  • virus detected warning;
  • random, questionable rewards;
  • shopping offers or deals.

Amazon Membership Rewards hoax

No matter how much you trust Amazon, do not fall for this trick. The platform does not offer to win 1000 USD for answering several questions. The Amazon.com/Membership Rewards spam is not real and is employed by scammers seeking to swindle people's personal details, like the name, email address, telephone number, and other personal information. Such information can be misused for various shady activities, such as phone scam or malspam.[2] Also, by adding your details to this questionnaire, you may subscribe for an unknown service and notice unfamiliar payments in your telephone bill every month.

Therefore, although this pop-up does not cause direct harm to your PC and your privacy, it can ruin your web browsing experience and extort personal information out of you. Therefore, you should remove Amazon Membership Rewards popup without delay because it is not legit or real. In this case, you need to find an ad-supported add-on which is hiding in your system. Typically, they infiltrate computers as additional components of free software.

As a result, virus removal might be difficult to perform. That's because it's not clear what software has to be eliminated from the system to disable these ads. However, you should always check your recently-installed programs on Task Manager (you can list them by date) and pay attention to their developers. Ones that do not provide the developer should be considered as potentially malicious.

Therefore, the easiest way to terminate ads like “www.amazon.com/membershiprewards to complete your registration” is to run a full system scan with security software. If you want to ensure that your computer is fixed and malware elimination complete, scan it with SpyHunterCombo Cleaner, MalwarebytesMalwarebytes.

Incorrect installation of freeware might end up with adware infiltration 

Adware-type programs spread by bundling. That's a fact. Millions of people end up installing software bundles without being aware of that. The reason for this is nothing else but lack of knowledge about cybersecurity.

Those who seek to keep the system protected from malware like adware and browser hijacker has to remember that they are disseminated as attachments of free programs, most of which exhibit a rather high rate of downloads per day. The installation of such applications by hitting the Next button all the time widely opens the door for potentially unwanted programs to enter your PC's system.

To prevent this from happening, experts[3] recommend selecting Advanced and Custom installation method all the time. Although such installation is a little bit longer if compared to Quick or Basic, it will disclose windows with additional installers and provide the possibility to opt out of them.

Amazon Membership Rewards scam

Remove Amazon Rewards scam and adware-related components from the system

If you have been wondering is the rewards a hoax, our answer is yes. You need to get rid of programs that are responsible for showing this alert on your computer without a delay because they can also be used for tracking you and collecting non-personal information. In addition, adware that triggers this scam can also fill your browser with pop-up and banner ads, create interstitials, and even cause redirects to malicious websites.

To prevent such and similar activities, you need to remove Amazon Membership Rewards hoax. As we have already mentioned, you have two options to do that properly. If you prefer fixing your system manually, check the step-by-step the removal guide. Nevertheless, we strongly recommend deleting this adware program with a professional malware removal tool to remove other malware that might be installed at the same time and eliminate broken registry keys.

Uninstall from Windows

Uninstall from Windows 10/8:

  1. Type Control Panel into the Windows search box and open the result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 10/8

Uninstall from Windows 7/XP:

  1. Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP

Remove the unwanted program:

  1. In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
  2. If User Account Control appears, click Yes to confirm, then complete the removal.Uninstall the unwanted program from Windows

Delete from macOS

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click Remove.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Remove next to any suspicious startup page.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.
  5. This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select the unwanted extension and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Settings.
  3. Under Home, set your preferred homepage and new tab settings.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data...
  5. Select Cookies and Site Data and Temporary cached files and pages, then click Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox...
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings.Reset Chrome 2

Delete from Safari

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari

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