FedEx Corporation Email scam (virus) - Free Guide

FedEx Corporation Email scam Removal Guide

What is FedEx Corporation Email scam?

FedEx Corporation Email scam can infect users' machines with malicious programs

FedEx Corporation Email virusMalspam can lead to privacy issues and virus infections

FedEx Corporation Email is a fake message crafted by fraudsters to trick people into opening a malicious attachment. The letter is presented as a report from the FedEx Corporation about a mechanical equipment shipment. Of course, FedEx has nothing to do with this fraudulent campaign.

Instead of containing information about a shipment, the attachment launches an executable that could trigger malware[1] installation. Such infections can result in privacy issues, monetary losses, identity theft, and even operating system damage.

The malicious program could act as a Trojan or a RAT (Remote Access Trojan) that gives threat actors access to the machine for an unlimited amount of time. Fraudsters can gain control over users' personal files, like photos, videos, and documents. The data can later be sold on underground forums or used for blackmail.

Ransomware can also be spread by email. This type of malware encrypts users' personal data in order to make ransom demands for the decryption tools. These programs can also engage in cryptojacking which is a process where a program secretly uses computer's resources to mine cryptocurrency.

NAME FedEx Corporation Email scam
TYPE Social engineering attack; email scam
SYMPTOMS Users receive an email supposedly from FedEx that contains a malicious attachment
DANGERS People might get tricked into opening an infected attachment that can launch a malicious program
ELIMINATION If you opened an email with a malicious attachment scan your computer with anti-malware tools
FURTHER STEPS Use ReimageIntego to clear your browsers and get rid of any remaining damage

Social engineering

FedEx Corporation Email scamCrooks use social engineering to make people perform a task they want

In order to convince people to open the infected email attachment, crooks use social engineering[2] techniques. The full message in the fake FedEx Corporation email reads as follows:

FedEx Corporation Email scam

Subject: Re: CR-FEDEX_TN-270036844357_DT-_CD-20220301_CT-0833

FedEx Corporation

Dear Customer,

Attached is the report relating to the following mechanical equipment shipment entrusted to FedEx Express:

Thanks for the attention.

Kind regards,
FedEx Express.

To make it even more believable, crooks are using FedEx's branding and logo. Additionally, the message looks like a regular automatic email that does not cause any suspicion. There are no spelling or grammar mistakes, there is no urgency or rushing which is very common in other email scams, like Your Netflix Subscription Suspended Within 2 Days. It is not hard to see how some people would open the attachment not thinking about it.

What should you do after opening a malicious email?

The most important thing to do if you gave away your login details is to change your passwords as soon as possible. If you do it quickly, there may be a chance that cybercriminals will not have enough time to do any damage. If you think you entered your bank account information into an unsafe site – contact your bank and explain what happened. You may be able to cancel your card before fraudsters reach it.

If you think you opened a malicious email attachment, you should scan your machine with professional security tools because most likely – it got infected. In this guide, you will find instructions on how to act in case of malware infection and how to fix a damaged operating system.

Check your system for malware infections

If you suspect that you have opened an email with an infected attachment, you should take care of the threat. We recommend using SpyHunter 5Combo Cleaner or Malwarebytes security tools that will scan your machine, eliminate it, and prevent such infections in the future by giving you a warning before a malicious program can make any changes.

Crooks often disguise their malicious programs as “handy” tools so they would be more difficult to identify for the average user. People also often fail to eliminate all the related files and entries which could lead to the renewal of an infection. The program could have any name and icon, so this step is best performed by anti-malware tools.

However, if manual removal is what you prefer, we have instructions for Windows and Mac machines:

Windows 10/8:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

Windows 7/XP:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Mac:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files.Uninstall from Mac 2

Repair the damaged operating system

Performance, stability, and usability issues, to the point where a complete Windows reinstall is required, are expected after malware infection. These types of infections can alter the Windows registry database, damage vital bootup and other sections, delete or corrupt DLL files, etc. Once a system file is damaged by malware, antivirus software is not able to repair it.

This is why ReimageIntego was developed. It can fix a lot of the damage caused by an infection like this. Blue Screen errors,[3] freezes, registry errors, damaged DLLs, etc., can make your computer completely unusable. By using this maintenance tool, you could avoid Windows reinstallation.

  • Download the application by clicking on the link above
  • Click on the ReimageRepair.exe
  • If User Account Control (UAC) shows up, select Yes
  • Press Install and wait till the program finishes the installation process
  • The analysis of your machine will begin immediately
  • Once complete, check the results – they will be listed in the Summary
  • You can now click on each of the issues and fix them manually
  • If you see many problems that you find difficult to fix, we recommend you purchase the license and fix them automatically.Reimage results
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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

How to prevent from getting spam tools

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

 

Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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References