Your Netflix Subscription Suspended Within 2 Days email scam (fake) - Free Guide

Your Netflix Subscription Suspended Within 2 Days email scam Removal Guide

What is Your Netflix Subscription Suspended Within 2 Days email scam?

Your Netflix Subscription Suspended Within 2 Days is a carefully crafted email from cybercriminals

Your Netflix Subscription Suspended Within 2 DaysNetflix email scam can steal Netflix login details using social engineering

Your Netflix Subscription Suspended Within 2 Days is an email scam created by crooks to steal users' Netflix account login details. The email uses clever social engineering[1] methods to trick people into thinking that Netflix could not process their payment. Users are made to believe that they need to reactivate their account in order to use it.

NAME Your Netflix Subscription Suspended Within 2 Days
TYPE Phishing attempt
SYMPTOMS Users receive an email disguised as a message from Netflix
DANGERS Passwords and login details may be hijacked; users may suffer from financial losses and even identity theft
ELIMINATION If you opened an email with a malicious attachment scan your computer with anti-malware tools
FURTHER STEPS Use ReimageIntego to clear your browsers and get rid of any remaining damage

Netflix email scam in detail

The full message crafted by threat actors reads as follows:

Subject: Re:Your subscription suspended within 2 days.

Your Netflix subscription suspended within 2 days.

Your grace period had expired. Your subscription has been suspended as we are still unable to process your payment.

We offer you a one-time reactivation of your subscription for 2 days. If your payment issue is not resolved during this reactivation period, you will not be able to use our Netflix services.

To reactivate your subscription and continue using our service, follow the steps below and resolve your payment issue.

Update my payment

Netflix team @Copyright-2022

Crooks tell victims to follow their steps if they want to continue using Netflix. Users are prompted to click on the “Update my payment” button which leads users to a website that looks like the official Netflix login window. However, looking at the top where the URL is, you may notice that it is not a link that belongs to Netflix.

It is a fake website disguised as a Netflix login window. If users enter their details on this site, they will be stolen. There are many different things that fraudsters could do with users' passwords. Most likely, they would be sold to other crooks on underground forums.

Usually, thousands of such emails are sent to various people in the hopes that some of them will fall for the scam. Generally, stolen credentials can lead to privacy issues, financial loss, and even identity theft so you should be very careful with them.

Email ScamNetflix email scam leads to a fake website that looks like the real Netflix login window

What to do if you fall for a scam?

Most often, cybercriminals use email to try to deliver malware[2] into victims' accounts via infected email attachments. These attachments can come in different types of files. Usually, the malicious code[3] gets introduced by an executable file (.exe) that may have been in a zip folder, embedded within a Microsoft Office document’s macros, or disguised as another attachment.

The emails are also often disguised as official and urgent letters from well-known companies and organizations. Crooks use the branding, logos, and trust that these companies have built over the years with their customers. If you think you were tricked by a deceptive message, there are some actions you should take to protect yourself.

The most important thing to do if you gave away your login details is to change your passwords as soon as possible. If you do it quickly, there may be a chance that cybercriminals will not have enough time to do any damage. If you think you entered your bank account information into an unsafe site – contact your bank and explain what happened. You may be able to cancel your card before fraudsters reach it.

If you think you opened a malicious email attachment, you should scan it with professional security tools because most likely – it got infected. In this guide, you will find instructions on how to act in case of malware infection and how to fix a damaged operating system.

Check your system for malware infections

If you suspect that you have opened an email with an infected attachment, you should take care of the threat. We recommend using SpyHunter 5Combo Cleaner or Malwarebytes security tools that will scan your machine, eliminate it, and prevent such infections in the future by giving you a warning before a malicious program can make any changes.

Crooks often disguise their malicious programs as “handy” tools so they would be more difficult to identify for the average user. People also often fail to eliminate all the related files and entries which could lead to the renewal of an infection. The program could have any name and icon, so this step is best performed by anti-malware tools.

However, if manual removal is what you prefer, we have instructions for Windows and Mac machines:

Windows 10/8:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

Windows 7/XP:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Mac:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files.Uninstall from Mac 2

Repair the damaged operating system

Performance, stability, and usability issues, to the point where a complete Windows reinstall is required, are expected after malware infection. These types of infections can alter the Windows registry database, damage vital bootup and other sections, delete or corrupt DLL files, etc. Once a system file is damaged by malware, antivirus software is not able to repair it.

This is why ReimageIntego was developed. It can fix a lot of the damage caused by an infection like this. Blue Screen errors,[4] freezes, registry errors, damaged DLLs, etc., can make your computer completely unusable. By using this maintenance tool, you could avoid Windows reinstallation.

  • Download the application by clicking on the link above
  • Click on the ReimageRepair.exe
  • If User Account Control (UAC) shows up, select Yes
  • Press Install and wait till the program finishes the installation process
  • The analysis of your machine will begin immediately
  • Once complete, check the results – they will be listed in the Summary
  • You can now click on each of the issues and fix them manually
  • If you see many problems that you find difficult to fix, we recommend you purchase the license and fix them automatically.Reimage results
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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

How to prevent from getting spam tools

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

 

Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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