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  • Active
  • Severity: High
  • Ransomware
  • Windows
  • Verified · Mar 2022

How to remove Mmuz ransomware

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Lucia Danes · Virus researcher

Mmuz ransomware is the threat that demands money for the possible decryption option

Mmuz file virus

Mmuz cryptovirus is the file-lockers that uses army-grade encryption to create reasoning behind high money demands. Cybercriminals behind the threat focus on these claims about the alleged decryption option, so people are more eager to pay the amount that is asked of them. However, all the .mmuz marked data can still remain locked and unreadable after the payment since the decryption is rarely happening. Even after the ransom is paid.

The fact that criminals demand money from people is a serious issue because it affects the machine further than just data locking. Ransomware can be considered one of the most dangerous cyber infections for this reason. Creators of the Mmuz file virus are financially motivated and use scare tactics. Paying, however, is never a good option.[1]

Once the virus penetrates your computer, it can quickly spread through all of its systems and make your machine significantly affected. The user's behavior is what leads them into this problem, unfortunately. Threats use malicious macro files or links containing malware payloads that get included in emails. Malicious files can be attached to these deceptive messages when various misleading subject lines get used in various campaigns.[2]

Mmuz file virus is belonging to the family of Djvu ransomware that is often using NBA game cracks, software licenses, or cracking packages to deliver these threats. The threat creators release these new versions of the malware and alter the code minimally to make it more unique.

The ransom note _readme.txt is the same for years now and these demands for payments of $980 in Bitcoin have never been changed. The slight alterations in emails and unique extensions are common. But the unfortunate fact is that versions coming out now are non-decryptable. That includes Mmuz virus and previous versions like Hfgd, Rguy, Uigd.

Name Mmuz ransomware
Type Cryptovirus, file-locker
Family STOP virus/ Djvu ransomware
File marker .mmuz
Ransom note _readme.txt
Ransom amount $490/ $980
Contact emails support@sysmail.ch, supportsys@airmail.cc
Distribution Files with a payload of the ransomware get attached to emails and pirating packages
Removal Threats can be removed with antivirus tools that are based on AV detection engines
Repair tips The threat affects more parts of the machine, so rely on FortectIntego and clear the virus damage

Criminals are extorting users by demanding ransom for the alleged file recovery. These criminals promise that they'll restore data on your infected computer in exchange for payment, but there's no guarantee when or if these tools will come. This kind of cryptocurrency extortion has been going around long enough, so don't pay them any attention whatsoever.

The experts[3] recommend staying away from criminals and do not consider paying them at any point. You need to remove Mmuz ransomware virus from your system, stop unwanted changes caused by cyber infections, and only then it is possible to recover files affected by the ransomware.

The virus is a new strain of malware that has been hitting organizations across the world. It is not a great fact that the threat is not new. Itis advanced and more dangerous. Criminals claim to release the locked files if you pay them $980 or $490 in the first 72 hours. The payment should be transferred in Bitcoin cryptocurrency, so it is easier to be undetected as criminals. They offer a 50% discount to anyone who contacts them in the first 72 hours and free test decryption. Do not fall for this.

Decryption is determined by the usage of offline or online IDs

The family of these versions are relying on minimal changes and major amounts of threats released each week. These criminals manage to run three or more virus pieces a week for a while. All versions rely on online IDs and make those extensions unique. Mmuz ransomware is one of the many versions that use online keys and makes files useless and not decryptable. However, you might still have options.

If your computer got infected with one of the Djvu variants, you should try using Emsisoft decryptor for Djvu/STOP. It is important to mention that this tool will not work for everyone – it only works if data was locked with an offline ID due to malware failing to communicate with its remote servers.

Mmuz ransomware

Even if your case meets this condition, somebody from the victims has to pay criminals, retrieve an offline key, and then share it with security researchers at Emsisoft. As a result, you might not be able to restore the encrypted files immediately. Thus, if the decryptor says your data was locked with an offline ID but cannot be recovered currently, you should try later. You also need to upload a set of files – one encrypted and a healthy one to the company's servers before you proceed.

  • Download the app from the official Emsisoft website.
  • After pressing Download button, a small pop-up at the bottom, titled decrypt_STOPDjvu.exe should show up – click it.
  • If User Account Control (UAC) message shows up, press Yes.
  • Agree to License Terms by pressing Yes.

  • After Disclaimer shows up, press OK.
  • The tool should automatically populate the affected folders, although you can also do it by pressing Add folder at the bottom.
  • Press Decrypt.

From here, there are three available outcomes:

  1. Decrypted!” will be shown under files that were decrypted successfully – they are now usable again.
  2. Error: Unable to decrypt file with ID:” means that the keys for this version of the virus have not yet been retrieved, so you should try later.
  3. This ID appears to be an online ID, decryption is impossible” – you are unable to decrypt files with this tool.

Eliminate the threat

You can remove the infection by running tools with strong detection functions. SpyHunterCombo Cleaner or MalwarebytesMalwarebytes can help you with an infection like Mmuz ransomware. The full system scan finds and eliminates any intruders related to the file virus. Make sure to clear the virus before you do anything regards to the encrypted data and file recovery.

Once a computer is infected with malware, its system is changed to operate differently. For example, an infection can alter the Windows registry database, damage vital bootup, and other sections, delete or corrupt DLL files, etc. Once a system file is damaged by malware, antivirus software is not capable of doing anything about it, leaving it just the way it is.

Therefore, we highly recommend using a one-of-a-kind, patented technology of FortectIntego repair. Not only can it fix virus damage after the infection, but it is also capable of removing malware that has already broken into the system thanks to several engines used by the program. Besides, the application is also capable of fixing various Windows-related issues that are not caused by malware infections, for example, Blue Screen errors, freezes, registry errors, damaged DLLs, etc.

  • Download the application by clicking on the link above
  • Click on the ReimageRepair.exe
    Reimage download
  • If User Account Control (UAC) shows up, select Yes
  • Press Install and wait till the program finishes the installation processReimage installation
  • The analysis of your machine will begin immediatelyReimage scan
  • Once complete, check the results – they will be listed in the Summary
  • You can now click on each of the issues and fix them manually
  • If you see many problems that you find difficult to fix, we recommend you purchase the license and fix them automatically.

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