Pykw ransomware: what it is and how to remove it

Pykw is the name of a malicious application that corrupts people's personal files stored on the PC once it gets installed. It has an in-built AES or another encryption algorithm, which uses a sophisticated mathematic cipher to restrict users' access to their data, which cannot be unlocked without a decryption key.

Facts checked October 6, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.

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Screenshot of Pykw ransomware: screenshot
Pykw ransomware as our 2020 report showed it.

Pykw ransomware: summary

Detection namesNo Microsoft detection name is known
Ransom note_readme.txt
Contacthelpmanager@mail.ch, restoremanager@firemail.cc
Encrypted file extension.pykw
DecryptorNo free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates
DistributionNot recorded in the old report
Removal

Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.
Show 10 more facts
DamageNot recorded in the old report
NamePykw ransomware
TypeFile-encrypting ransomware
SymptomsFiles renamed with a new extension and a ransom note left in folders
Evidence5 write-ups by security sites; no sample analysed yet
Encrypted files.pykw
Attacker contactshelpmanager@mail.ch
Free decryptorNo free decryptor is known (checked 6 October 2026)
First seen26 June 2020
Facts checked6 October 2026
  • File extension: .pykw
  • Note file: _readme.txt
  • Contact: helpmanager@mail.ch

From our report of Jun 2020 · not reviewed since

More from our earlier report on Pykw ransomware

  • Slow PC, inaccessible personal files, all locked files marked wit .pykw extension, ransom note present on the system
  • The ransomware can be disseminated in many ways: spam email attachments, unprotected RDPs, pirated software, cracks, keygens, exploits, etc.
  • Unlike Djvu versions launched before August 2019, the current variants are based on online keys that cannot be cracked without paying the ransom
  • Although there's no official decryptor, victims are not recommended to pay the ransom for criminals.
  • Instead, try to recover .pykw files using alternative methods, including backups, third-party data recovery tools, Volume Shadow Copies.
  • Besides, you can give a try for a free Djvu decryptor that is used for unlocking older Djvu variants.
  • There's a possibility that it will decrypt at least a part of compromised files
  • Ransomware should be eliminated with a powerful anti-virus program.
  • NOTE: the virus can block anti-virus tools, so restart the machine into Safe Mode with Networking
  • The system's performance may significantly decrease after ransomware installation.

How Pykw ransomware behaves

From our report of Jun 2020 · not reviewed since

Pykw is a ransomware virus that adds the .pykw file name to encrypted data and urges victims to pay a Bitcoin ransom

Pykw is the name of a malicious application that corrupts people's personal files stored on the PC once it gets installed.

It has an in-built AES or another encryption algorithm, which uses a sophisticated mathematic cipher to restrict users' access to their data, which cannot be unlocked without a decryption key.

The goal of the Pykw ransomware is to prevent users from accessing the most essential files and then demand them to pay the ransom for the functional decryptor. Such viruses are known as crypto-extortionists, ransomware, file-encoders, and similar names.

At the moment, this particular virus is circulating on the Internet via obfuscated files attacked to pirated software or spam email attachments. Thus, experts urge people to restrain from downloading cracks, such as Adobe Acrobat or Photoshop. Besides, do not open emails that have .ZIP, .EXE, .PDF attachments named something like "Order confirmation".

Genealogically, Pykw ransomware virus belongs to the huge STOP/Djvu ransomware family. Some of the noteworthy members of this gang are Zwer, Nlah, Moba and the rest of 230 variants in total.

The current version marks corrupted files with the .pykw file extension and drop a _readme.txt file as an information "leaflet," which demands victims to pay the ransom $480/790 in Bitcoins and then contact ransomware managers via helpmanager@mail.ch or restoremanager@firemail.cc emails.

Djvu ransomware family is regularly augmented. The new variants emerge every week, so the emergence of the Pykw virus has been expected. This version does not deviate much from its ancestors:

A full Pykw ransom note contains the following information:

The Pykw decryptor is not a cheap piece of software. Criminals evaluate it for $780 and, most probably, there are many people who agree to pay this amount in exchange for unlocking important Microsoft Office documents, file archives, photos, and other data, especially when no backups are available.

Nevertheless, it is not advisable to pay the ransom. Experts from the NoVirus.uk team recommends people make a copy of the locked files using a USB stick, hard drive, or cloud storage and then remove Pykw ransomware from the system.

It's important to stress the fact that Djvu ransomware family members are programmed to download AZORult trojan as a secondary payload. The latter may install spying software and start recording keystrokes, take screenshots, and perform other activities to get access to the victim's bank accounts.

In general, the sooner you perform Pykw removal, the chance of getting a banking trojan and experience further losses will decrease. Please note that paying the redemption for criminals is not a guarantee that a fully functional decryptor will reach you.

These methods can help you to retrieve separate files. However, do not initiate any file recovery steps before ransomware removal.

  • It is distributed via malicious spam email attachments and software cracks in particular;
  • Upon infiltration, it stops many Windows system processes from running, including anti-virus;
  • It launched an AES or another cipher that scans the machine for compatible file styles (over 200 extensions) and locks all of them using .pykw extension;
  • Victims get the _readme.txt note, which contains instructions on how to pay the ransom (only Bitcoins are accepted);
  • Those who pay the ransom within 72 hours can use a discount, i.e. the ransom size is double dropped to $480 instead of $790;
Screenshot of Pykw ransomware: screenshot
Pykw ransomware in our 2020 report.
Pykw ransomware: pykw virus
Pykw ransomware in our 2020 report.

From our report of Jun 2020 · not reviewed since

Ransomware authors disguise malicious files in popular places, such as P2P networks or shady download sites

Cybersecurity experts stress the fact that the Internet is not a safe place where every content could be trusted.

Statistically, dangerous viruses, such as ransomware, trojans, spyware, etc. are typically distributed by means of spam email. Crooks append malicious payload to word documents, zip files, pdf files, etc. and represent them as original content. Usually, these attachments command people to enable Macros to read the content. That's a catch because Macros enabling means the launch of ransomware payload.

In addition to spam, file-encrypting viruses are often hidden under hyperlinks and adverts positioned on unprotected networks, such as P2P, online gaming, streaming, gambling, pornographic sites, etc. Thus, clicking on any content presented on suchlike websites poses a risk of getting your files locked.

Another popular ransomware distribution way is pirated files, such as software cracks, game cheats, keygens, license keys, and similar. According to experts and victims' reports on Reddit , Djvu ransomware family members are most frequently distributed this way. Thus, restrain from any illegal online content to protect yourself from cybercrime.

The Pykw ransomware note

a ransom note left in folders

ATTENTION!

Don't worry, you can return all your files!

All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.

The only method of recovering files is to purchase decrypt tool and unique key for you.

This software will decrypt all your encrypted files.

What guarantees you have?

You can send one of your encrypted file from your PC and we decrypt it for free.

But we can decrypt only 1 file for free. File must not contain valuable information.

You can get and look video overview decrypt tool:

https://we.tl/t-sBwlEg46JX

Price of private key and decrypt software is $980.

Discount 50% available if you contact us first 72 hours, that's price for you is $490.

Please note that you'll never restore your data without payment.

Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours.

To get this software you need write on our e-mail:

helpmanager@mail.ch

Reserve e-mail address to contact us:

restoremanager@firemail.cc

Your personal ID

How to remove Pykw ransomware

Tools you'll need

All of these are free except where noted. Download them on a clean device if the infected PC is offline.

  • A USB stick: to keep the ransom note, two or three encrypted files and screenshots off the infected PC.
  • Microsoft Defender Offline: built into Windows 11 and Windows 10; scans before Windows starts, so running malware cannot hide.
  • Microsoft Safety Scanner: a second, portable scanner with current signatures; each download works for 10 days.
  • ID Ransomware: identifies the family from the note and one encrypted file and says whether a decryptor exists.
  • No More Ransom: the free decryptors from police and security companies; check it again every few months.
  • Fortect (optional): scans Windows for malware and repairs the system files and settings it damaged. The free scan is in the box above.

How to remove Pykw ransomware and get your files back

Work in this order.

Disconnecting comes first, removal comes before any restore, and nothing here asks you to contact the attackers.

  1. Step 1: Disconnect the PC and unplug backup drives

    Pykw ransomware encrypts everything it can reach, including drives and shares you connect later. Cut the network first: cable out, or Wi-Fi off from the taskbar.

    Then unplug every USB stick and backup disk and pause cloud sync, so the encrypted versions do not replace your online copies. Do not reconnect any of them until the ransomware is removed from the Windows 11 or Windows 10 PC.

    Windows 11 quick settings with Wi-Fi turned off
    Windows 11: turn off Wi-Fi to take the PC offline.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  2. Step 2: Save the ransom note and confirm the family

    Copy _readme.txt and one or two files ending in .pykw to a USB stick, and leave the originals where they are.

    From another device, upload the note and a sample file to ID Ransomware or No More Ransom's Crypto Sheriff, which name the family from the note, the extension and the file structure.

    Write down the contact address and your personal ID from the note, because a decryptor or the police may ask for them.

    Warning: Never contact the attackers from the infected Windows 11 or Windows 10 PC.

    A ransom note text file next to encrypted files in File Explorer
    Windows 11: the ransom note and encrypted files to copy for identification.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  3. Step 3: Check for a free decryptor

    For Pykw ransomware, no free decryptor is known (checked 6 October 2026). Search the family name in the No More Ransom decryption tools list and in the free decryptors of Emsisoft, Avast and Kaspersky, because new tools appear years after an attack.

    Important: Keep the encrypted files even if nothing works today, and do not pay before every free option is ruled out: payment does not guarantee a working key.

    Decryptors run on Windows 11 and Windows 10, but only after the ransomware itself is removed.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  4. Step 4: Remove the ransomware before you restore or decrypt

    Restoring or decrypting files while Pykw ransomware still runs lets it encrypt them again. Run a Full scan in Windows Security > Virus & threat protection > Scan options, then the Microsoft Defender Antivirus (offline scan).

    If the ransomware blocks Windows Security, start Safe Mode with Networking and scan from there. Some families install a password stealer as well, so let both scans finish on Windows 11 or Windows 10.

    Windows Security Scan options with Microsoft Defender Antivirus offline scan selected
    Windows 11: Windows Security > Virus & threat protection > Scan options.

    Full procedure with screenshots: Run a Microsoft Defender Offline scan

  5. Step 5: Look for shadow copies of the files

    Open Command Prompt as administrator and run vssadmin list shadows. If it lists copies dated before the attack, right-click a folder with encrypted files in File Explorer, choose Properties > Previous Versions, and open or restore a version from before that date.

    ShadowExplorer, a free tool, shows the same copies when the tab is empty or hidden. Most current families delete shadow copies, so an empty list is normal, but the check takes two minutes on Windows 11 or Windows 10.

    Command Prompt running vssadmin list shadows
    Windows 11: vssadmin list shadows shows whether shadow copies exist.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  6. Step 6: Restore the files from a backup or recover deleted originals

    Restore from an external backup, File History or OneDrive's version history, choosing a date before the attack. Connect the backup drive only after the scans are clean, or the ransomware encrypts it too.

    If there is no backup, file recovery software can sometimes find the deleted originals, because some ransomware writes an encrypted copy and deletes the original file.

    Stop writing to the drive and try recovery on Windows 11 or Windows 10 before new files overwrite the space.

    Full procedure with screenshots: Recover deleted files (Recycle Bin, backups, OneDrive) On uGetFix

Instructions for each browser and system

The detailed steps for every browser and system this guide covers. Open the one you use.

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment.

Windows 7 / Vista / XP

  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. - it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list.Windows 7/XP

Windows 10 / Windows 8

  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot.Choose an option
  7. Go to Advanced options.Advanced options
  8. Select Startup Settings.Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking.Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following: Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files
  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter): %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

From our report of Jun 2020 · not reviewed since

Do not postpone Pykw ransomware removal and try to restore .pykw files

Every ransomware victim wonders whether to pay the ransom or not.

Although most probably criminals have a fully functional Pykw decryptor, no one can guarantee that upon paying the ransom you will get the key. There's a huge risk that you will be left with empty pockets and permanently locked files.

Do not try to eliminate ransomware manually because it's not possible. This type of virus enters the machine in packages that consist of tens of malicious processes.

Some of them are responsible for stopping Windows processes, the others for rooting into Windows registries, and the others for performing malicious tasks. All these processes can be stopped by rebooting the machine into Safe Mode with Networking and running a scan with , , and similar anti-virus tools.

After a complete Pykw ransomware removal, the Windows system needs a recovery. Corrupted system files, deleted Windows registries, and altered startup processes can lead to errors, BSODs, and slowdowns. Thus, it's advisable to optimize the system using optimization utility.

[GI=method-1]Safe Mode disables malicious processes run by Pykw ransomware. Therefore, if you cannot run an anti-virus program while in normal Windows mode, follow these steps:

[GI=method-2]If Safe Mode did not solve the problem, you can try to remove the ransomware using the System Restore feature

The instructions provided above explain how to remove Pykw ransomware virus from the system. However, virus removal does not mean the recovery of locked files. Thus, we'll provide a couple of methods that can help you to decrypt infected files.

Windows Previous Versions - an in-built Windows OS feature that might help

Windows Previous Versions is a Windows function, which can help to recover your files to the state prior to the ransomware attack. However, this function will work only if you have had the Previous Version feature enabled.

Shadow Explorer can help

Experts claim that Djvu versions are programmed to run a command via an elevated PowerShell to delete all Shadow Volume Copies. However, each variant of this family is slightly different, so you can try to retrieve the files using Shadow Volume Copies.

No decryptor available

Screenshot of Pykw ransomware: cpu
Pykw ransomware in our 2020 report.

Report it and recover your files

Report it

Report the attack even if you do not expect the files back: insurers and banks ask for the report number, and police use the contacts in the note to link cases.

United States
FBI IC3 · FTC ReportFraud

Give the victim ID, the note and the date the files were encrypted. A business that holds personal data may also have to notify its data protection authority, in the EU within 72 hours.

Protect the files you restore

Restore only after the scans are clean and the PC no longer shows files that end in .pykw and no longer open; otherwise the restored copies can be damaged again.

Then build a backup that survives the next infection:

  • one copy in the cloud with version history
  • one on an external drive that is disconnected between backups
  • the working copy on the PC

Version history matters because a backup that syncs damaged files overwrites the good ones.

How to do this with the tools built into Windows: the 3-2-1 backup rule on Windows.

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity.

While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important - recover your lost files

Ransomware is one of the biggest threats to personal data.

Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as can also be effective and restore at least some of your lost data.

Questions about Pykw ransomware

Is there a decryptor for .pykw files?

That depends on the family behind the .pykw extension, which this guide cannot confirm yet from the reports alone. Check No More Ransom and ID Ransomware with your ransom note and one encrypted file; they list families with free tools.

If none exists today, keep the encrypted files and a copy of the note on a separate drive, because decryptors are sometimes published months later after flaws are found or servers are seized. Never buy a decryptor from a website that is not the security company that made it.

How do I open .pykw files?

You cannot open them by renaming or by choosing another program. The .pykw ending shows that Pykw ransomware encrypted the content, and only the matching key can reverse it. Renaming a file back to .docx or .jpg changes nothing except the icon, and it can confuse a future decryptor, so leave the names as they are.

To get the content back, use a backup, an unencrypted copy elsewhere, or a decryptor listed on No More Ransom if one exists for Pykw ransomware. Store the encrypted files on an external disk until then.

Should I pay the ransom?

We advise against it, and so do the FBI, Europol and national cyber agencies. Payment does not guarantee a working tool: some attackers never reply, some tools damage files, and some variants have no decryptor at all. Paying also funds further attacks and can make you a target again.

Before considering payment, try every recovery option in this guide and report the attack. Companies must involve their legal adviser and insurer, because payments to sanctioned groups can be illegal. If files are truly irreplaceable, store the encrypted copies and wait; decryptors sometimes appear later.

Can a data-recovery company decrypt my files for a fee?

Only if a decryptor already exists or the company pays the attackers for you. Some "ransomware recovery" services advertise that they can decrypt families with no known flaw; in practice they negotiate with the attackers and add their own fee. Others use the same free tools listed on No More Ransom.

Before you hire anyone, ask in writing how they will recover the files, whether they will contact the attackers and what happens if they fail. A legitimate service answers clearly. If a free decryptor exists for your family, you can run it yourself.

How did Pykw ransomware get on my computer?

The way Pykw ransomware spreads has not been documented yet, so look at your own recent activity. On home PCs, ransomware most often comes with cracked programs, game cheats, key generators and fake updates, or with an e-mail attachment that was opened. On business networks, attackers usually log in through Remote Desktop with a stolen or guessed password.

Think back to what was downloaded or installed in the days before files that end in .pykw and no longer open, and check the Downloads folder and Installed apps sorted by date. Keep anything suspicious for your report, but do not run it again.

Did Pykw ransomware steal my files or passwords?

We do not know yet. Nothing published so far shows data theft by Pykw ransomware, but the only confirmed sign is files that end in .pykw and no longer open, which says nothing about what happened before. Many current ransomware attacks copy files or run a password stealer first, so it is wise to act as if they did.

From a clean device, change the passwords that were saved in the browsers on this PC, starting with e-mail and banking, sign out of all sessions and turn on two-step verification. Watch bank statements and account activity for the next few weeks.

Is Pykw ransomware the same as other ransomware with a similar name?

Not necessarily. Ransomware names come from the file extension, the note or a word in the code, so unrelated families often end up with similar names, and one family can appear under several names. The difference matters: a decryptor or advice for one family does not fit another and can damage files.

Compare the ending added to your files and the exact name of the note with the summary table at the top of this guide, then upload the note and one encrypted file to ID Ransomware from a clean device. If the result names another family, follow the guide for that family instead.

Should I open _readme.txt?

Reading it is fine if you open it in Notepad. A plain text _readme.txt cannot harm the PC. Be careful with notes in HTA or HTML format: double-clicking those runs them in a window that can contain scripts, so right-click and choose Open with > Notepad instead.

The note tells you the contact addresses, the claimed amount and the deadline. Do not visit links or write to the addresses from this PC. Use the note to identify the family and check for a free decryptor first.

Should I reinstall Windows after the .pykw attack?

Reinstalling removes the ransomware but not the encryption: your files ending in .pykw stay encrypted afterwards. So first copy the encrypted files and the ransom note to a separate drive, in case a decryptor appears later. Then decide:

  • a clean-up with an offline scan is often enough for home PCs
  • while a full reset is safer if remote access was involved
  • scans keep finding new items

Restore your backups only after the PC is clean, and change passwords from another device.

Will Fortect remove Pykw ransomware?

Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.

For Pykw ransomware, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.

Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.

Sources

More removal guides

Questions and experiences: Pykw ransomware

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