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  • Active
  • Severity: Medium
  • Browser Hijackers
  • Windows, Mac
  • Verified · Apr 2020

How to remove Tab Recovery virus

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Gabriel E. Hall · Passionate web researcher

Tab Recovery is a minor security threat that will display annoying ads and engage in browser redirect activities

Tab Recovery

Tab Recovery, otherwise known as Tab Recovery – Save & Organize Your Tabs, is a potentially unwanted application that users might install unintentionally via third-party software bundles. Once inside, the hijacker will change the homepage of Google Chrome, Mozilla Firefox, Internet Explorer, Safari, or another browser to hxxps://tabrecovery.com and will redirect all searchers performed to Google. Despite that, due to the presence of Tab Recovery hijack, users will see several sponsored links and ads in the search results – this is one of the main symptoms of the infection.

Behind the scenes, Tab Recovery virus will also collect various information about users' web browsing habits to feed their browsers with targeted ads. As a result, they will often encounter redirects, pop-ups, auto-play, banners, and other kinds of advertisements on sites that they visit. To get rid of this unwanted activity, Tab Recovery removal should be performed – find out how below.

Name Tab Recovery, Tab Recovery – Save & Organize Your Tabs
Type Browser hijacker, potentially unwanted program
Infiltration In most cases, users install PUPs after being tricked by attractive ad/fake update, of after downloading freeware/shareware from third-party sites that use software bundling scheme
Related domains tabrecovery.com, explormatrix.com
Symptoms  New tab address, homepage, and the search engine altered; all search results are injected with sponsored links at the top; ads are more frequently encountered on all visited websites; web browser fails to load certain pages or does that slowly; unwanted browser extensions and apps installed on the computer
Risks  Installation of other potentially unwanted programs or malware, personal information disclosure to unknown parties (potentially, cybercriminals), financial losses 
Removal  To get rid of potentially unwanted application and the browser extension, follow the guide provided below 
Optimization  In case your computer does not work as well as it did before the infection, perform a scan with a repair tool like FortectIntego 

Unlike many other browser hijackers like Shipment TrackersMy Login HelperProtect My Search Daily, and many others, Tab Recovery uses a different web address for a new tab. While users will see tabrecovery.com as their homepage, the new tab address will be explormatrix.com – another untrustworthy search engine that delivers ad-filled search results and sponsored links and is not related to any reputable search providers like Google.

The problem with fake search engines like Tab Recovery is that they provide allegedly useful functionality, although the main goal of PUPs is to deliver commercial content to users, sometimes even compromising their online safety. Due to web browser changes and links to sponsored sites, users might expose themselves to dangers, such as:

  • A fake alert that prompts to download (an update for) Adobe Flash Player that would allow accessing the contents of the site. Such installations may end up in malware infection, such as ransomware or a banking trojan;[1]
  • A message which claims that visitors' computer is infected with malware, and needs cleaning. Users will download scamware[2] or similar malicious program that will try to make them pay for the licensed version;
  • Spoofing website that may look like original, despite using a different domain name. After entering sensitive information into provided fields, users send it directly to malicious actors;
  • Notification prompt may ask users to allow notifications to be shown directly to desktops, later bombarding them with intrusive, inappropriate, scam, and similar ads.

However, this is not all suspicious activity that is related to Tab Recovery – it also performs information gathering behind users' backs, as this activity becomes evident only if they access the Privacy Policy of the app. Unfortunately, this is done very rarely, as users mostly miss the installation of the app in the first place, since deceptive practices are used to spread it.

Note that you can remove Tab Recovery functionality before it even manages to penetrate your web browsers – simply do not press the “Keep changes” prompt. This functionality has been implemented by most modern browsers in order to avoid unsolicited changes being made by browser hijackers.

Tab Recovery hijack

Even if you do not apply the changes, the Tab Recovery PUP and Tab Recovery – Save & Organize Your Tabs might still be present on your machine. To get rid of these, you can either follow our manual instructions below or scan the machine with reputable anti-malware software. Finally, reset the installed browsers and perform a scan with FortectIntego for the best results.

Stay away from potentially unwanted programs – they might be much more sneaky and dangerous than it may seem

While browser hijackers are considered to be minor computer infections, they should never be ignored. The installation of such programs might not destroy your computer functions or harvest your credit card data, but it may serve as a link to sites that are less than secure. The main issue with PUPs is that users are sometimes forced to visit scam sites, claiming that their machines are infected and that they need to fix them with some alleged “security tool.” These fake programs are compiled in a way that act like malware and deliver false-positives[3] in order to make users believe that their computers are in grave dangers. Such scenario is not unique, and can be thousands of others, resulting in infiltration of other PUPs/malware, financial losses, and many more negative consequences.

Thus, stay away from apps that do not bring anything to the table – the functionality that many programs offer is often misleading and generally useless. For example, links that are often inserted into the homepage of the hijacked browser can be created manually based on every person's preferences, instead of having a preset template that displays intrusive ads, disturbing the online web time.

To avoid getting infected with browser hijackers and other PUPs, users should pay close attention to the installation process of freeware apps. In general, official sources should be preferred if possible, as these have set measures to prevent deception used by some developers. Nonetheless, if you choose to go for third-parties, make sure you watch over the installation process carefully and always opt for Advanced/Custom settings (instead of Recommended/Quick) when prompted. This will allow you to unckeck the pre-ticked boxes and get rid of browser extensions, fake system optimizers, file converters, and other deceptive software that could put your online privacy and safety at risk.

Tab Recovery virus

Get rid of Tab Recovery browser hijacker

There are several parts to Tab Recovery removal, as there are several components that are involved in the infection routine. A browser extension can usually be eliminated relatively easily – simply by right-clicking on it and selecting “Remove from Chrome” or “Remove extension” (depending on your web browser used). However, do not forget that the unwanted app might have modified several settings of the browser, so resetting it is sometimes the only way to remove Tab Recovery redirects, ads, and other suspicious activity.

Finally, Tab Recovery virus can also be installed as a standalone application and it needs to be uninstalled. For that, you should check our detailed removal guide below for macOS and Windows systems. Additionally, you could also employ anti-malware software and perform a full computer scan to ensure that no malicious software managed to infiltrate it during the operation of the browser hijacker.

Uninstall from Windows

Uninstall from Windows 10/8:

  1. Type Control Panel into the Windows search box and open the result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 10/8

Uninstall from Windows 7/XP:

  1. Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP

Remove the unwanted program:

  1. In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
  2. If User Account Control appears, click Yes to confirm, then complete the removal.Uninstall the unwanted program from Windows

Delete from macOS

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.

Reset Internet Explorer

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete...
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset.Reset Internet Explorer

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click Remove.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Remove next to any suspicious startup page.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.
  5. This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select the unwanted extension and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Settings.
  3. Under Home, set your preferred homepage and new tab settings.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data...
  5. Select Cookies and Site Data and Temporary cached files and pages, then click Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox...
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings.Reset Chrome 2

Delete from Safari

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari

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