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Remove Shipment Trackers virus (Removal Instructions) - Chrome, Firefox, IE, Edge

removal by Olivia Morelli - - | Type: Browser Hijackers

Shipment Trackers – a potentially unwanted program that might hijack all installed web browsers

Shipment Trackers Shipment Trackers is a potentially unwanted application that shows sponsored links and changes web browser settings without permission

Shipment Trackers is a browser hijacker[1] that provides a capability for users to track their parcels. However, since the app is typically distributed with the help of a deceptive technique called bundling, they rarely install it intentionally, and it enters a computer without their consent. Once inside, the app changes new tab functionality and homepage of Google Chrome, Mozilla Firefox, Safari, or another browser, alters homepage to search.hshipmenttracker.co and appends a customized search engine that redirects searches to Yahoo.

It is important to note that users can avoid Shipment Trackers hijack, as long as they don't agree to keep the changes after the infiltration. However, they are actively encouraged to keep them and allow the hijacker to settle. Additionally, users are also asked to allow notifications from Shipment Trackers – this is another way to deliver users advertisements that might sometimes be unsafe. In the background, the PUP will gather a variety of information about users' web browsing habits, deliver sponsored search results, and increase the number of ads users encounter while browsing the web.

Name Shipment Trackers
Type Browser hijacker
Associated URL search.hshipmenttracker.co
Infiltration In most cases, users are tricked into installing a potentially unwanted program either by an attractive ad or a fake update. Nonetheless, the most popular distribution method remains software bundling, where several apps are packing into a single installer, and their presence is not evident
Symptoms
  • New tab URL and homepage set to search.hshipmenttracker.co
  • A customized search engine is appended to the browser and redirects all results to Yahoo
  • Unknown extensions installed on web browsers
  • Intrusive pop-ups show up on the desktop, delivering dubious ads
  • Search results are filled with sponsored links, etc.
Risks  Installation of other potentially unwanted programs, sensitive details disclosure to unknown parties, extensive anonymous tracking by third-parties, monetary loss
Removal You can uninstall the PUP bu following our guide provided below
Optimization In case your machine is acting slow or crashes, you can repair it with the help of ReimageIntego

Unsurprisingly, the homepage that is set by the Shipment Trackers virus is filled with links to the most popular carriers like UPS, FedEx, DHL, and others. Additionally, a “Track Package” functionality is added at the top of the screen, although its credibility is doubtful, to say the least. The homepage will also display ads, even if the ad-block is present.

This is typical functionality of a browser hijacker as it tries to lure users into believing that it is useful and exclusive, while in reality, Shipment Trackers ads are all that they are getting. The so-called functionality can be easily achieved by simply adding your favorite links to the web browser – either favorites or links that are displayed on the main page. In other words, Shipment Trackers does not deliver any functionality that is useful, it merely disguises itself of being useful by configuring web browsers in order to benefit the developers financially.

Whose who install Shipment Trackers and agree to keep the changes will notice that their searchers are redirected to a reputable Yahoo engine. However, the results are not genuine, as they are littered with sponsored links at the top. Users might not notice this behavior and visit affiliated pages, fundamentally changing the way they browse the internet.

Talking about the developers of Shipment Trackers, they are an affiliate with a Polarity Technologies Ltd – another company that is notorious when it comes to browser hijacker produce. It created such PUPs like Search Encrypt, Best File Converter, My Inbox Helper, and many more. All of these apps promise some type of allegedly useful functionality but actually provide a non-functional or poor service.

Shipment Trackers virusShipment Trackers is unwanted app that is typically distributed via software bundle packages obtained from third party sources

Another issue with Shipment Trackers is that it tries to abuse the well-known browser notification feature. As soon as users access the site, it asks to allow notifications to be shown. Those who agree will be displayed ads on their desktops whether they like it or not, and some of them might be click-bait, fake alerts, or other scam content. Because the feature is relatively new, people do not know how to remove Shipment Trackers notifications and are stuck with them. 

All in all, the so-called Shipment Trackers virus is not that dangerous as a trojan, ransomware, or other malware, but it is a security threat nonetheless. Besides, it tracks information about users, including geo-location, IP address, ISP, and much more. Thus, privacy issues are another reason for Shipment Trackers removal – check out the instructions below. If your machine is functioning sluggishly, scan it with a repair tool like ReimageIntego.

Avoid browser hijackers and intrusive ads they provide

While most users are aware of online dangers like software cracks[2] or suspicious spam emails, they are less aware of simple tricks that are used by adware, browser hijackers, and other potentially unwanted programs. These apps are called so due to their shady marketing, distribution, and operation techniques. As mentioned above, the most commonly used tactic is software bundling, and it is typically applied to third-party sites that distribute freeware and shareware.

However, because a variety of methods are used in order to make users install optional components unintentionally, they often miss the entry point. Security experts from lesvirus.fr[3] are warning users about the following tricks that are often used to deliver potentially unwanted programs:

  • Before installing the app, check its reviews online on community boards, blogs, etc.;
  • Ensure that the app provides Terms of Service and Privacy Policy;
  • When prompted, always opt for Automatic/Advanced installation setting instead of Recommended/Quick one;
  • Watch out for pre-ticked boxes, fine print text, misleading deals/offers, and misplaced buttons;
  • Employ anti-malware software that has PUP detection feature – it could warn you about it prior to installation.

In some cases, users might install the unwanted app intentionally after being tricked about its functionality. Additionally, fake updates for Flash Player are also often used to deliver PUPs, so make sure you never installed these, as they can carry malware as well. If you are still using Flash, go to the official site and download the update from there.

Shipment Trackers adsShipment Trackers redirects all search results to Yahoo, although they are not organic and filled with ads

Get rid of Shipment Trackers comprehensively

There are a few issues with Shipment Trackers removal. In some cases, users might have a potentially unwanted program installed on the system that should be terminated via the Control Panel/Applications folder, while other times, the hijack could be related to a browser extension. For this reason, you should first access the list of the installed apps on your computer and check if Shipment Trackers is present – terminate it by using instructions below.

In case the culprit is an extension, you can remove Shipment Trackers easily by uninstalling it or resetting the web browser. Nonetheless, this action is also recommended to those that had a program installed on the computer. This would also get rid of the annoying Shipment Tracker notifications, in case they were enabled upon entry of search.hshipmenttracker.co.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Shipment Trackers virus, follow these steps:

Erase Shipment Trackers from Windows systems

To get rid of potentially unwanted programs on Windows, follow these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Shipment Trackers and related programs
    Here, look for Shipment Trackers or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Shipment Trackers from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Get rid of Shipment Trackers from Mac OS X system

macOS users should perform the following actions to eliminate PUPs:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Shipment Trackers from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Shipment Trackers-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Shipment Trackers, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Shipment Trackers and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Shipment Trackers-related entries.Uninstall from Mac 2

Eliminate Shipment Trackers from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Shipment Trackers and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Shipment Trackers removal.Reset Internet Explorer

Delete Shipment Trackers virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Shipment Trackers-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall Shipment Trackers from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Shipment Trackers and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Shipment Trackers removal. Click on 'Reset Firefox' button for a couple of times

Remove Shipment Trackers from Google Chrome

Once you are done with Shipment Trackers removal, you should also reset Google Chrome as follows:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Shipment Trackers and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Shipment Trackers removal. Click on 'Reset' button to complete your removal

Erase Shipment Trackers from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Shipment Trackers or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Shipment Trackers, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Shipment Trackers removal process. Select all options and click on 'Reset' button

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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