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Remove Shipment Trackers virus (Removal Instructions) - Chrome, Firefox, IE, Edge

removal by Olivia Morelli - - | Type: Browser Hijackers

Shipment Trackers – a potentially unwanted program that might hijack all installed web browsers

Shipment Trackers Shipment Trackers is a potentially unwanted application that shows sponsored links and changes web browser settings without permission

Shipment Trackers is a browser hijacker[1] that provides a capability for users to track their parcels. However, since the app is typically distributed with the help of a deceptive technique called bundling, they rarely install it intentionally, and it enters a computer without their consent. Once inside, the app changes new tab functionality and homepage of Google Chrome, Mozilla Firefox, Safari, or another browser, alters homepage to search.hshipmenttracker.co and appends a customized search engine that redirects searches to Yahoo.

It is important to note that users can avoid Shipment Trackers hijack, as long as they don't agree to keep the changes after the infiltration. However, they are actively encouraged to keep them and allow the hijacker to settle. Additionally, users are also asked to allow notifications from Shipment Trackers – this is another way to deliver users advertisements that might sometimes be unsafe. In the background, the PUP will gather a variety of information about users' web browsing habits, deliver sponsored search results, and increase the number of ads users encounter while browsing the web.

Name Shipment Trackers
Type Browser hijacker
Associated URL search.hshipmenttracker.co
Infiltration In most cases, users are tricked into installing a potentially unwanted program either by an attractive ad or a fake update. Nonetheless, the most popular distribution method remains software bundling, where several apps are packing into a single installer, and their presence is not evident
Symptoms
  • New tab URL and homepage set to search.hshipmenttracker.co
  • A customized search engine is appended to the browser and redirects all results to Yahoo
  • Unknown extensions installed on web browsers
  • Intrusive pop-ups show up on the desktop, delivering dubious ads
  • Search results are filled with sponsored links, etc.
Risks  Installation of other potentially unwanted programs, sensitive details disclosure to unknown parties, extensive anonymous tracking by third-parties, monetary loss
Removal You can uninstall the PUP bu following our guide provided below
Optimization In case your machine is acting slow or crashes, you can repair it with the help of Reimage Reimage Cleaner Intego

Unsurprisingly, the homepage that is set by the Shipment Trackers virus is filled with links to the most popular carriers like UPS, FedEx, DHL, and others. Additionally, a “Track Package” functionality is added at the top of the screen, although its credibility is doubtful, to say the least. The homepage will also display ads, even if the ad-block is present.

This is typical functionality of a browser hijacker as it tries to lure users into believing that it is useful and exclusive, while in reality, Shipment Trackers ads are all that they are getting. The so-called functionality can be easily achieved by simply adding your favorite links to the web browser – either favorites or links that are displayed on the main page. In other words, Shipment Trackers does not deliver any functionality that is useful, it merely disguises itself of being useful by configuring web browsers in order to benefit the developers financially.

Whose who install Shipment Trackers and agree to keep the changes will notice that their searchers are redirected to a reputable Yahoo engine. However, the results are not genuine, as they are littered with sponsored links at the top. Users might not notice this behavior and visit affiliated pages, fundamentally changing the way they browse the internet.

Talking about the developers of Shipment Trackers, they are an affiliate with a Polarity Technologies Ltd – another company that is notorious when it comes to browser hijacker produce. It created such PUPs like Search Encrypt, Best File Converter, My Inbox Helper, and many more. All of these apps promise some type of allegedly useful functionality but actually provide a non-functional or poor service.

Shipment Trackers virusShipment Trackers is unwanted app that is typically distributed via software bundle packages obtained from third party sources

Another issue with Shipment Trackers is that it tries to abuse the well-known browser notification feature. As soon as users access the site, it asks to allow notifications to be shown. Those who agree will be displayed ads on their desktops whether they like it or not, and some of them might be click-bait, fake alerts, or other scam content. Because the feature is relatively new, people do not know how to remove Shipment Trackers notifications and are stuck with them. 

All in all, the so-called Shipment Trackers virus is not that dangerous as a trojan, ransomware, or other malware, but it is a security threat nonetheless. Besides, it tracks information about users, including geo-location, IP address, ISP, and much more. Thus, privacy issues are another reason for Shipment Trackers removal – check out the instructions below. If your machine is functioning sluggishly, scan it with a repair tool like Reimage Reimage Cleaner Intego.

Avoid browser hijackers and intrusive ads they provide

While most users are aware of online dangers like software cracks[2] or suspicious spam emails, they are less aware of simple tricks that are used by adware, browser hijackers, and other potentially unwanted programs. These apps are called so due to their shady marketing, distribution, and operation techniques. As mentioned above, the most commonly used tactic is software bundling, and it is typically applied to third-party sites that distribute freeware and shareware.

However, because a variety of methods are used in order to make users install optional components unintentionally, they often miss the entry point. Security experts from lesvirus.fr[3] are warning users about the following tricks that are often used to deliver potentially unwanted programs:

  • Before installing the app, check its reviews online on community boards, blogs, etc.;
  • Ensure that the app provides Terms of Service and Privacy Policy;
  • When prompted, always opt for Automatic/Advanced installation setting instead of Recommended/Quick one;
  • Watch out for pre-ticked boxes, fine print text, misleading deals/offers, and misplaced buttons;
  • Employ anti-malware software that has PUP detection feature – it could warn you about it prior to installation.

In some cases, users might install the unwanted app intentionally after being tricked about its functionality. Additionally, fake updates for Flash Player are also often used to deliver PUPs, so make sure you never installed these, as they can carry malware as well. If you are still using Flash, go to the official site and download the update from there.

Shipment Trackers adsShipment Trackers redirects all search results to Yahoo, although they are not organic and filled with ads

Get rid of Shipment Trackers comprehensively

There are a few issues with Shipment Trackers removal. In some cases, users might have a potentially unwanted program installed on the system that should be terminated via the Control Panel/Applications folder, while other times, the hijack could be related to a browser extension. For this reason, you should first access the list of the installed apps on your computer and check if Shipment Trackers is present – terminate it by using instructions below.

In case the culprit is an extension, you can remove Shipment Trackers easily by uninstalling it or resetting the web browser. Nonetheless, this action is also recommended to those that had a program installed on the computer. This would also get rid of the annoying Shipment Tracker notifications, in case they were enabled upon entry of search.hshipmenttracker.co.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Shipment Trackers virus, follow these steps:

Erase Shipment Trackers from Windows systems

To get rid of potentially unwanted programs on Windows, follow these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Shipment Trackers and related programs
    Here, look for Shipment Trackers or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Shipment Trackers from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Get rid of Shipment Trackers from Mac OS X system

macOS users should perform the following actions to eliminate PUPs:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Shipment Trackers or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate Shipment Trackers from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Shipment Trackers and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Shipment Trackers removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete Shipment Trackers virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Shipment Trackers should be removed from your Microsoft Edge browser.

Uninstall Shipment Trackers from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Shipment Trackers and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Shipment Trackers removal. Click on 'Reset Firefox' button for a couple of times

Remove Shipment Trackers from Google Chrome

Once you are done with Shipment Trackers removal, you should also reset Google Chrome as follows:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Shipment Trackers and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Shipment Trackers removal. Click on 'Reset' button to complete your removal

Erase Shipment Trackers from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Shipment Trackers or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Shipment Trackers, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Shipment Trackers removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various circumstances, malware is also one of the main culprits that can cause loss of pictures, documents, videos, and other important files. Potentially unwanted programs may clear files that keep the application from running smoothly.

More serious malware infections lead to significant data loss when your documents, system files, or images get locked. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them. Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system.

In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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