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“Your Hard drive will be DELETED” virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Adware

Your Hard drive will be DELETED – a scam which is trying scare its victim into thinking that he or she is infected with Zeus virus

Your Hard drive will be DELETED is a fake warning designed by tech support scammers to scare their victims. In this case, they are trying to convince their victims into thinking that they are infected with Zeus virus. In reality, this cyber threat is no longer active and is used only in scams like this one.

Zeus virus scams include:

Technically, Your Hard drive will be DELETED if you close this page error and other scams that have been mentioned above are caused by adware which can be installed together with free programs as a useful component. Once installed, it modifies computer system and starts disturbing the PC user by displaying the fake pop-up message every time he or she launches web browser. Don't be scared to close these pop-ups because your hard drive is not going to be deleted because of that.

“Your Hard drive will be DELETED” virus

Typically, the fake Your Hard drive will be DELETED if you close this page error says that computer is infected with the serious infection or is dealing with similar problems. Additionally, scammers inform their victim that the only way to fix the system is to use the Toll-Free HelpLine 1-844-680-1071 to contact Microsoft technicians. Please, do NOT use this number! Otherwise, you can end up with the increased telephone bill or may even be tricked into downloading malware to your system.

Typically, the web page, looking as a Blue Screen of Death (BSoD), claims:

WARNING!
Your Hard drive will be DELETED if you close this page. You have a ZEUS virus! Please call Technical Help Desk. Call Toll-Free: 1-855-999-9246 To Stop This Process
Are you sure you want to leave this page?

0x000314CE VIRUS_DETECTED_WITHOUT_CANCELLING_PENDING_OPERATIONS

Hard Drive Safety Delete Starting In 4:36
To STOP Deleting Hard Drive Call: 1-855-999-9246

ERROR CODE: 0x000314CE

Please contact technical support Toll Free: 1-855-999-9246
To immediately rectify issue and prevent data loss

This scareware is similar to numerous Tech Support Scam viruses that have been spread recently. As soon as you click “Leave this page,” you are redirected to another phony site that poses as Windows Support page. This is yet another phishing website which is trying to trick users into calling tech support scammers and asking them for their “help.”

Typically, these scammers are trying to convince inexperienced PC users into buying unnecessary services or products that are supposedly made to help them fix their computers and make i them function normally. Besides, they can sign their victims for useless services, so there is no need to deal with this scam and postpone Your Hard drive will be DELETED removal.

In reality, all what you need to do is to run a trustworthy malware removal tool, for instance, Reimage, to remove Your Hard drive will be DELETED virus from your web browser. Please do not try to locate and delete this malware yourself because it can hide itself under safely-looking filenames and you might accidentally delete wrong files when trying to do good for your computer.

Infiltration techniques used by this fake error

As we have already mentioned, this scam is closely related to adware which can hijack the system during the installation of the freeware/shareware. When you download such programs from the Internet, keep in mind that optional components can also be installed in a bundle as one of components. Fortunately, you can prevent them during the installation procedure.

To avoid installing this malware, we highly recommend you to stay away from Default and Standard installation settings when setting up new programs on the computer system. If you are ready to install the program that you need, download it via Custom or Advanced settings only. Besides, keep the distance from emails coming from unknown sources – they can be malicious!

Remove Your Hard drive will be DELETED scam from the system

To remove Your Hard drive will be DELETED scam from your computer, you should accept help from real IT experts by running one of anti-malware programs that we provided below. All you need to do is to install the program, update it and run a full system scan. In case this malware attempts to block your anti-malware software or prevents you from accessing its download page, try rebooting your computer to Safe Mode with Networking first.

Alternatively, you can rely on the fellowing Your Hard drive will be DELETED removal guidelines:

You can remove “Your Hard drive will be DELETED” automatically with a help of one of these programs: Reimage, Malwarebytes. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
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More information about this program can be found in Reimage review.

If you decided to select another anti-spyware, uninstall Reimage from your computer.
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Alternate Software
Malwarebytes
Alternate Software
Malwarebytes

To remove “Your Hard drive will be DELETED” virus, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Your Hard drive will be DELETED” from Windows systems

To remove adware, which is responsible for causing this fake error message, you should check your Control Panel and uninstall suspicious programs.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “Your Hard drive will be DELETED” and related programs
    Here, look for “Your Hard drive will be DELETED” or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of “Your Hard drive will be DELETED” from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “Your Hard drive will be DELETED” or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate “Your Hard drive will be DELETED” from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “Your Hard drive will be DELETED” and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “Your Hard drive will be DELETED” removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase “Your Hard drive will be DELETED” virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “Your Hard drive will be DELETED” should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete “Your Hard drive will be DELETED” from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “Your Hard drive will be DELETED” and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “Your Hard drive will be DELETED” removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall “Your Hard drive will be DELETED” from Google Chrome

If Chrome is causing Your Hard drive will be DELETED if you close this page error, you must reset it with the help of the following guide:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “Your Hard drive will be DELETED” and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete “Your Hard drive will be DELETED” removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Your Hard drive will be DELETED” from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “Your Hard drive will be DELETED” or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “Your Hard drive will be DELETED” removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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