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“Windows Detected ZEUS Virus” Tech support scam. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Adware
12

“Windows Detected ZEUS virus” popups continue plaguing users' browsers

The image displaying Windows Detected ZEUS scam messages

“Windows Detected ZEUS virus” alert or “You have a Zeus virus,”  alerts indicate you have encountered a tech support scam. The very Zeus virus [1] was first spotted on the Web already several years ago. Luckily, its botnet was finally detected and taken down[2].

Nonetheless, its threatening image continues inspiring cyber crooks' minds. This malware image is especially popular among tech support scammers as they often alarm users with this particular virtual infection[3]If you were lucky enough not to encounter it before, you might still have heard about this tech support scam alert. Naturally, you might wonder what is the Zeus virus scam? 

The aim of such cyber felony is to wheedle out money from credible users by convincing them to call the indicated number[4]. Note that crooks keep diversifying the veneer of the fake alert. You might notice previously discussed alerts or “Microsoft Zeus virus detected scam pc failure.” Even if the content of such notifications may vary slightly, they all alarm users with the notorious malware. Though the virus was originally created for Windows operating system, Mac OS users should be vary that “Zeus virus detected on Mac” scam variations also exist.

Furthermore,”Zeus virus detected” message scam asks you to call 0800-014-8826 to solve the problem. The supposed technician will help you remove the malware.

Such favor might be charged with a quite a delicate sum of money. This scam does not seem to be highly elaborate, so it is not difficult to remove Windows Detected ZEUS virus. Let Reimage or Malwarebytes Anti Malware take care of this malware faster.

Analyzing this scam further, it becomes obvious that the scam is quite weak. The message contains completely ridiculous statements that exiting the window would lead to complete loss of hard drive data. Often felons add additional alerts that users’ credit card data would be stolen and email accounts hacked in order to pressure victims to behave according to their scenario.

Moreover, the scam seems to be generated by a botnet which sends out these “Windows Detected ZEUS virus” scam alerts to multiple websites. The message contains an identifying code. e.g. “G3468D”, or another one. Perhaps it serves as the indicator which user is calling for which type of scam.

Needless to say that there is no point in complying with the demands as you can simply exit this scam message[5]. Click on the below button “Prevent this page from creating additional dialogues.” After that, you may clean your browser by following manual instructions or let malware elimination tool to take care of “Windows Detected ZEUS virus” removal. It will clean any remaining scripts and hidden files which trigger these alerts.

Do not get tempted to call the indicated number as you can only lose money and grant remote access to fraudsters to your computer. In that case, they might drop a real virus which then causes significantly more problems.

New shades of Zeus virus scam 2017

Unprotected system, outdated browser, and tendency to visit illegal movie streaming or gambling websites increase the probability of Windows Detected ZEUS virus hijack. On the other hand, even if you are quite cautious, you might still run into this scam.

Luckily, this adware-type scam does not pose a huge threat to the device. However, regular alerts of such type should concern you. In that case, check whether the system is not infected with more exquisite malware. The fraudsters of this scam often inject a specific code in respective domains.

Likewise, it would be wiser to review your daily visited domains. If they get crowded with multiple flashy ads, it suggests that the domain relies on the support of third parties. More sophisticated tech support scams work via exploit kits so in order to lower the risk of the encounter, run regular scans with your security app. Now let proceed to Zeus scam removal methods.

Answers how to remove Zeus virus scam alerts

It operates more like the adware-type program, so it is not necessary to opt for intricate elimination options. In fact, an anti-spyware program will remove Windows Detected ZEUS virus quickly, Make sure the program is up-to-date for it to locate all related objects and scripts.

After the scan, the manual Windows Detected ZEUS virus removal guidelines might be of use as well. They are applicable when dealing with a browser hijacker, adware, and other browser-based potentially unwanted programs. Below you will find the guidelines how to delete the web components of the browser infection from Chrome, Firefox, Internet Explorer, and Microsoft Edge.

You can remove “Windows Detected ZEUS Virus” Tech support scam automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove “Windows Detected ZEUS Virus” Tech support scam you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall “Windows Detected ZEUS Virus” Tech support scam. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual “Windows Detected ZEUS Virus” Tech support scam Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Windows Detected ZEUS Virus” Tech support scam from Windows systems

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  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “Windows Detected ZEUS Virus” Tech support scam and related programs
    Here, look for “Windows Detected ZEUS Virus” Tech support scam or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove “Windows Detected ZEUS Virus” Tech support scam from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Windows Detected ZEUS Virus” Tech support scam from Mac OS X system

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  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “Windows Detected ZEUS Virus” Tech support scam or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash.Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Windows Detected ZEUS Virus” Tech support scam from Internet Explorer (IE)

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  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “Windows Detected ZEUS Virus” Tech support scam and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “Windows Detected ZEUS Virus” Tech support scam removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Windows Detected ZEUS Virus” Tech support scam from Microsoft Edge

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Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “Windows Detected ZEUS Virus” Tech support scam should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Windows Detected ZEUS Virus” Tech support scam from Mozilla Firefox (FF)

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It would be recommended to reset the browser to eliminate all “Windows Detected ZEUS virus” tech support scam elements and hidden scripts.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “Windows Detected ZEUS Virus” Tech support scam and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “Windows Detected ZEUS Virus” Tech support scam removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Windows Detected ZEUS Virus” Tech support scam from Google Chrome

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Attentively proceed to every step not to miss any important detail.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “Windows Detected ZEUS Virus” Tech support scam and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete “Windows Detected ZEUS Virus” Tech support scam removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Windows Detected ZEUS Virus” Tech support scam from Safari

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “Windows Detected ZEUS Virus” Tech support scam or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by “Windows Detected ZEUS Virus” Tech support scam, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “Windows Detected ZEUS Virus” Tech support scam removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of “Windows Detected ZEUS Virus” Tech support scam registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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