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“You Have A ZEUS Virus” Tech support scam. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Malware
12

Zeus Virus scam frightens users with fake alerts

You Have A ZEUS Virus tech support scam

“You Have A ZEUS Virus” scam means a serious threat to those who are less tech savvy and unaware of such trickeries. If you received this message, Windows Detected ZEUS Virus or YahLover.worm alert on your computer's screen, you should know that you are dealing with tech support scammers[1]. Make sure you do NOT dial 1-844-859-0337 or similar number because you will reach people seeking to swindle your money.

Keep in mind that there is no Zeus virus on your computer. This story was invented just to scare you. The very Zeus virus[2] rampaged on the Web a few years ago. Alternatively known as Zeus trojan, it has been actively used to steal people's sensitive information, including banking data and passwords. However, there is no system alert that could appear out of no where and detect such threat.

The main aim of such popup informing you that you have a ZEUS virus on your computer is to swindle your money. After dialing this corrupted number, which is provided on the alert, you will be connect to bad people who will do their best while trying to lengthen your conversation. As a result, you will receive an increased telephone bill.

Fortunately, it is quite easy to identify the real scam from the original Windows error or system notification. Start “You Have A ZEUS Virus” removal process and get acquainted with the prevention measures. Reimage is one of the options which accelerate the process.

Where does the success of this scam come from? 

Terrifying messages about the virus assault always work as a manipulation tool to coax out money from trustful users. The crooks also try to fuel the alarmed feelings more by providing several outcomes of an infected system. Therefore, even if users who are not aware, how severe Zeus virus was, might still fall for the trick and follow the crooks demands after seeing the fake BSOD screen in the fear that their data might be lost. Usually, what cyber criminals ask you to do is to call the indicated number.

WARNING! Your Hard drive will be DELETED if your close this page. You have a ZEUS Virus! Please call Support Now!. Call Toll-Free: 1-844-859-0337 To Stop This Process

There are several options to which direction the following conversation may shift if you endeavor to dial the number. You might be either persuaded into installing a fake malware removal utility which does nothing except removing these fake “You Have A ZEUS Virus” notifications.

Secondly, you might be required to pay more than 300 USD for such technical solution. Alternatively, the supposed technician might lead you through the tiresome steps which supposedly remove the threat. You are also asked to tell a specific code with the crooks. It seems that it helps the swindlers to identify the victims’ location. However, you might go on a full rage after seeing the bill for the telecommunications company at the time of tax payments.

Thirdly, there is a probability of “You Have A ZEUS Virus” redirect. In short, you might get misguided to another fishy domain which might contain a real virus instead. If you see a similar message in the future, do not rush to follow the commands and remove “You Have A ZEUS Virus” or another virus.

Infiltration techniques

Surprisingly, the scam might have infiltrated the system at the time while you were going through the steps of the installation wizard. As a result, overlooking the add-ons might have resulted in “You Have A ZEUS Virus” hijack. It is crucial how much attention you pay while installing any program.

Keep in mind that programs which are distributed in trusted web pages might contain fraudulent attachments. In that case, even if you install Skype or another application, watch out for various promoted search engines and suspicious programs. Unmark them and continue with the installation only when you are sure that no unwanted applications get installed.

“You Have A ZEUS Virus” elimination guide

Even it is not a complex virtual threat; we do not recommend opting for manual You Have A ZEUS Virus removal. You should rely on a security tool to do the job for you. Install an anti-spyware program, for example, Reimage or Malwarebytes Anti Malware, and let it remove You Have A ZEUS Virus. The very process does not last long; its duration more depends on your hardware capabilities.

In addition, we recommend reviewing the below-indicated instructions to clear your browser from any malicious elements. On the final note, if you ever encounter a similar felony, do not rush to make reckless actions, but closely look for hints which would reveal the true nature of the phenomenon.

You can remove “You Have A ZEUS Virus” Tech support scam automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove “You Have A ZEUS Virus” Tech support scam you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall “You Have A ZEUS Virus” Tech support scam. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual “You Have A ZEUS Virus” Tech support scam Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “You Have A ZEUS Virus” Tech support scam from Windows systems

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Userrs of all browsers are recommended to use the advanced method of launching PowerShell which is provided under Microsoft Edge instructions. The guidelines will help eliminate all elements of You Have A ZEUS Virus tech support scam.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “You Have A ZEUS Virus” Tech support scam and related programs
    Here, look for “You Have A ZEUS Virus” Tech support scam or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “You Have A ZEUS Virus” Tech support scam from Mac OS X system

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “You Have A ZEUS Virus” Tech support scam or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “You Have A ZEUS Virus” Tech support scam from Internet Explorer (IE)

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You need to purchase Full version to remove infections.
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  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “You Have A ZEUS Virus” Tech support scam and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “You Have A ZEUS Virus” Tech support scam removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “You Have A ZEUS Virus” Tech support scam from Microsoft Edge

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You need to purchase Full version to remove infections.
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Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “You Have A ZEUS Virus” Tech support scam should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “You Have A ZEUS Virus” Tech support scam from Mozilla Firefox (FF)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “You Have A ZEUS Virus” Tech support scam and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “You Have A ZEUS Virus” Tech support scam removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “You Have A ZEUS Virus” Tech support scam from Google Chrome

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “You Have A ZEUS Virus” Tech support scam and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete “You Have A ZEUS Virus” Tech support scam removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “You Have A ZEUS Virus” Tech support scam from Safari

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “You Have A ZEUS Virus” Tech support scam or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “You Have A ZEUS Virus” Tech support scam removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of “You Have A ZEUS Virus” Tech support scam registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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  • TorusB

    Thanks for the warning.

  • MandyWane8

    Zeus virus is already ancient history…

  • hackinghacker007

    Too bad it didnt work…Its too ordinary already.