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Chrome Font Pack virus. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Malware
12

Chrome Font Pack updates are non-existent

Screenshot of Chrome Font Pack virus

Chrome Font Pack virus is a fake alert that shows up in the form of pop-up message stating that needed font was not found on the visited website. However, in reality, this site is corrupted and delivers this message to trick you into installing some suspicious software.

The message of the Chrome Font Pack scam seems to be the same that is used by Needed Font Wasn’t Found malware:

The needed font wasn’t found
The web page you are trying to load is displayed incorrectly, because your «Chrome Font Pack» is obsolete. To fix the error and display the text, you have to install the «Enhanced Search Engine» browser extension, bundled with up to date «Chrome Font Pack».

Manufacturer: Google Inc. All Rights Reserved
Installed version: Chrome Font Pack 51.2.5284
Latest version: Chrome Font Pack 53.0.2785

Sometimes redirects to Chrome Font Pack site is a one-time event. Users might be redirected to it when they visit corrupted websites. For this reason, you should avoid visiting questionable or potentially dangerous websites. However, if you end up on it, you should close browser’s tab and do not install any offered “updates.”

However, if these activities are continuous, your computer might be infected with adware.This potentially unwanted program (PUP) might have sneaked into the system in the software bundle during recent freeware installation. Once inside Chrome Font Pack adware may have altered browser’s settings, as well as caused some modifications to the system.

As a result, Google Chrome users are frequently being redirected to the fake website that asks to install some missing update. However, we want to remind that these kinds of updates often are used in malware distribution campaigns. We have already talked about “Urgent Chrome Update” and “The HoeflerText font wasn’t found”[1] campaigns that were spreading Spora ransomware, Zeus Panda Banker Trojan and similar cyber threats.

If redirects to the corrupted site do not stop, you should run a full system scan with a reputable anti-malware. We suggest using Reimage because it is capable of quick and simple Chrome Font Pack removal. However, if you are not willing to use security software, you can delete adware manually by following the guide below.

However, you should not postpone and remove Chrome Font Pack immediately. Researchers from the LesVirus.fr[2] note that the same ad-supported application might flood your browser with numerous ads, start redirecting to questionable sites and even track information about you. All these activities make browsing the web complicated and dangerous.

Adware distribution methods

The potentially unwanted program that is responsible for bringing Chrome Font Pack redirect virus to the computer usually spreads in software packages. Thus, it may have arrived on the system with one of your recent downloads.

Usually, adware gets into the system during Recommended/Standard installation settings that do not openly disclose about additional components. For this reason, PUPs can get easily installed without user’s knowledge. To avoid this situation, you should always use Advanced/Custom settings and remove ticks from pre-selected entries.

Uninstall Chrome Font Pack

Once you end up on the corrupted website, you have to close the browser (or force-close[3] if website prevents from doing it). If this activity repeats, you have to remove Chrome Font Pack adware from the system. You can do it either manually or automatically.

Manual Chrome Font Pack removal guide is given at the end of the article. However, if the instructions seem complicated or you want a quicker solution, opt for the automatic method. It requires scanning the system with reputable anti-malware.

You can remove Chrome Font Pack automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Chrome Font Pack virus you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Chrome Font Pack virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Chrome Font Pack virus Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Chrome Font Pack from Windows systems

In order to remove adware from the computer, you have to follow this guide:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Chrome Font Pack and related programs
    Here, look for Chrome Font Pack or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Chrome Font Pack from Mac OS X system

If you see Chrome Font Pack ads in the browser, please follow these instructions to remove the ad-supported application:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Chrome Font Pack or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Chrome Font Pack from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Chrome Font Pack and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Chrome Font Pack removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Chrome Font Pack virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Chrome Font Pack should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Chrome Font Pack from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Chrome Font Pack and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Chrome Font Pack removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Chrome Font Pack from Google Chrome

Uninstall suspicious add-ons and reset Google Chrome in order to stop Chrome Font Pack redirects.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Chrome Font Pack and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Chrome Font Pack removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Chrome Font Pack from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Chrome Font Pack or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Chrome Font Pack removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Chrome Font Pack registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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