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Remove Chrome Font Pack virus (Removal Guide) - Tutorial

removal by Ugnius Kiguolis - - | Type: Malware

Chrome Font Pack updates are non-existent

Screenshot of Chrome Font Pack virus

Chrome Font Pack virus is a fake alert that shows up in the form of pop-up message stating that needed font was not found on the visited website. However, in reality, this site is corrupted and delivers this message to trick you into installing some suspicious software.

The message of the Chrome Font Pack scam seems to be the same that is used by Needed Font Wasn’t Found malware:

The needed font wasn’t found
The web page you are trying to load is displayed incorrectly, because your «Chrome Font Pack» is obsolete. To fix the error and display the text, you have to install the «Enhanced Search Engine» browser extension, bundled with up to date «Chrome Font Pack».

Manufacturer: Google Inc. All Rights Reserved
Installed version: Chrome Font Pack 51.2.5284
Latest version: Chrome Font Pack 53.0.2785

Sometimes redirects to Chrome Font Pack site is a one-time event. Users might be redirected to it when they visit corrupted websites. For this reason, you should avoid visiting questionable or potentially dangerous websites. However, if you end up on it, you should close browser’s tab and do not install any offered “updates.”

However, if these activities are continuous, your computer might be infected with adware.This potentially unwanted program (PUP) might have sneaked into the system in the software bundle during recent freeware installation. Once inside Chrome Font Pack adware may have altered browser’s settings, as well as caused some modifications to the system.

As a result, Google Chrome users are frequently being redirected to the fake website that asks to install some missing update. However, we want to remind that these kinds of updates often are used in malware distribution campaigns. We have already talked about “Urgent Chrome Update” and “The HoeflerText font wasn’t found”[1] campaigns that were spreading Spora ransomware, Zeus Panda Banker Trojan and similar cyber threats.

If redirects to the corrupted site do not stop, you should run a full system scan with a reputable anti-malware. We suggest using Reimage Reimage Cleaner Intego because it is capable of quick and simple Chrome Font Pack removal. However, if you are not willing to use security software, you can delete adware manually by following the guide below.

However, you should not postpone and remove Chrome Font Pack immediately. Researchers from the LesVirus.fr[2] note that the same ad-supported application might flood your browser with numerous ads, start redirecting to questionable sites and even track information about you. All these activities make browsing the web complicated and dangerous.

Image of Chrome Font Pack pop-upChrome Font Pack update alert is a fake notification that should be avoided.

Adware distribution methods

The potentially unwanted program that is responsible for bringing Chrome Font Pack redirect virus to the computer usually spreads in software packages. Thus, it may have arrived on the system with one of your recent downloads.

Usually, adware gets into the system during Recommended/Standard installation settings that do not openly disclose about additional components. For this reason, PUPs can get easily installed without user’s knowledge. To avoid this situation, you should always use Advanced/Custom settings and remove ticks from pre-selected entries.

Uninstall Chrome Font Pack

Once you end up on the corrupted website, you have to close the browser (or force-close[3] if website prevents from doing it). If this activity repeats, you have to remove Chrome Font Pack adware from the system. You can do it either manually or automatically.

Manual Chrome Font Pack removal guide is given at the end of the article. However, if the instructions seem complicated or you want a quicker solution, opt for the automatic method. It requires scanning the system with reputable anti-malware.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Chrome Font Pack virus, follow these steps:

Remove Chrome Font Pack from Windows systems

In order to remove adware from the computer, you have to follow this guide:

To remove Chrome Font Pack from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Chrome Font Pack (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall Chrome Font Pack from Mac OS X system

If you see Chrome Font Pack ads in the browser, please follow these instructions to remove the ad-supported application:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Chrome Font Pack or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase Chrome Font Pack from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Chrome Font Pack and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Chrome Font Pack removal.Reset Internet Explorer

Eliminate Chrome Font Pack virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Chrome Font Pack-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of Chrome Font Pack from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Chrome Font Pack and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Chrome Font Pack did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Chrome Font Pack removal.Reset Firefox 2

Delete Chrome Font Pack from Google Chrome

Uninstall suspicious add-ons and reset Google Chrome in order to stop Chrome Font Pack redirects.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Chrome Font Pack by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Chrome Font Pack-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Chrome Font Pack removal.Reset Chrome 2

Remove Chrome Font Pack from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Chrome Font Pack and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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