After installed and run Reimage, why gandcrab v5.2 still exist in the PC ?
After installed and run Reimage, why gandcrab v5.2 still exist in the PC ?
Alan Ng, | GandCrab 5.2 |
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thank you for your question. However, it might not be that easy to answer it as the cause of such misunderstanding might be anywhere. First of all, we suggest you check if you have been updating Reimage regularly. If you have missed some crucial updates or by some chance, they were not automatically launched, the anti-malware software might not be operating as it should.
Another possible reason why GandCrab v5.2 still exists on your computer is maybe that you are dealing with a notorious version of this ransomware. As this malware is described as one of the dangerous cyber threats spreading throughout the Internet sphere, it might have the possibility of updating itself automatically on the infected machine and adding new files to its database. In this case, some versions of Reimage might not be capable of detecting it.
We hope that our answer has provided you with some useful information, however, as we already said, there is no one clear answer for what has happened. If you think that something has gone wrong with Reimage updates, you can visit this page and try contacting its support.
Best Regards,
2-spyware team