Can’t reset Dell Inspiron 14. Dell isn’t helpful. Notebook starts to Dell Support Assist. If I hit continue and tap F12 it just returns me to SupportAssist screen. Refuses to let me in to do a reset. Initially, I did a reset and it came back with a message at the end that the reset failed. So I restarted and now it won’t boot into desktop. It is giving me zero options. If you could help me please, I’d appreciate it.